The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Your information on me is not completely correct and somehow distorted in some areas. Job information and licenses are incomplete also.
Works great and finding people is good info and helpful and informative
It's great to hear this type of feedback.
Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able
Thank you for your review, it's great to hear this type of feedback.
I can't find the person I'm looking for and don't think it should be so hard when I can find their relatives
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Not getting all the information that was advertised but it still a great help.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
This app doesn't give good or enough information! It doesn't provide good searches.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Good!good!good!good!good!good!good!good!good!good!good!good!good!
Thank you for the feedback.
An excellent service, I really appreciate being able to check my own background as well as others
Thank you for your review.
Very informative. I like the wide variety of information provided.
Thank you for the feedback.
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Thank you for the 5-star review.
Good to know information if you needed to know, better to see it here then find out the hard way.
It's great to hear this type of feedback.
Alot of errors. Many errors. Showing traffic tickets for spouse when they belong to his son! We never had a foreclosure which this report shows one.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Some people are not showing up. Or some information isn't showing up.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Enjoying the site lots of information I needed for the information I was seeking
It's great to hear this type of feedback.
Missing ALOT of information. I looked up a person I know has a very lengthy criminal record and only 1 thing showed. Very disappointed.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
It was hard to get set up. The first name I put the information in and waited while it went through many screens only to learn it wasn't free as indicated in the Google search. Set up account, the. Had to put all the information in again 2 more times. Working ok now.
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Easy to work with, finding what I am looking for. I am not a person who uses these services other then being curious
Thank you for your review, it's great to hear this type of feedback.
Great experience to be able to look up any information about a specific person
It's great to hear this type of feedback.
Very Good place to find public information. I have learned a lot. Thank you.
Thank you for the feedback.
Buena, a veces un poco imprecisa, falta un poco de información adicional
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.