The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Not accurate criminal records. I know for a fact that 1 person who I searched has an extensive criminal record and your site says no criminal records found for the individual
Rip off! Definitely going to be taking myself off so no future payments are taken
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Awesome thanks for the great service love you guys for the great service
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Just started give me a minute to see how I like it. Not sure yet
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It's crazy in the amount of info at your finger tips 5 start all day
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Was looking for marriage and divorce information. Your site did not provide it
We’re grateful for your review! Our website is updated regularly with all the available information. We hope your rating reflects an overall positive experience with us.
I would like to see marriage reports for the people i mention
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Fantastic not like other sites not a lot to pay out and you get a variety of records for less cost
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Helps me monitor my kids and know where they are since the mother of my children has fled to Texas
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Look for history about dad your Search Vague.and not correct Because I know my old man has been arrested
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No marriage records. Even though it's really really really important.
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Just started searching with you but so far it's good. Wish it had more areas to search.
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Good so far I would recommend to my family and friends.thanks
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Ii have had much time to browse yet. Asl me again in a day or more
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Information not correct on a person. This person has extreme abuse of a spouse. That needs to be noted
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Sort of helpful but not quite what I was looking for. But that's okay. Thank you very much
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Love it answered so questions but open more at the same time. I will definitely be looking forward to seeing the results in the future
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You're missing A LOT of information about people on here. Like I've been looking up my family members and so much of the information is old news, like the residences and then some family members you have listed as aquatinted and some aquatinted as family members. Also one of the people I looked up you have down no criminal history or record and I know that is wrong, it ran my mom's printer out of ink when she looked them up using a different people look up site about 16 years ago
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Excellent great app, looking forward to using it more thanks
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The Google listing said this was completely free. It was not.
Thank you for taking the time to leave a review but are sorry for your experience; we are a paid service and are not sure what your experience with Google might have been.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.