The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
My history isn't showing on my sign in. I need to know why this is happening to me?
I'm very shocked That my address is in full view when I have protection against me that the AWA and I am a domestic violence survivor there's a 10 year restraining order in place. I don't like my address up on here that's for damn sure I'm checking myself first.
We appreciate your review; we update our website constantly and report on all information we have available. We also allow for record removal directly through www.publicinfoservices.com/help-center/privacy-requests.
Amazing! Results for that welcome deal price can't be beat! Highly recommended.
Thank you for the feedback.
Having difficulty finding person with common name. Many came up but no match
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Criminal history Not at all accurate. Not even close. Hardly anything true
Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.
Please type a quick message about your experience so far
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Thank you for the 5-star review.
Tons of missing public info and old outdated info. Some info is correct that's why I rated a 2 star
We're sorry for the concern. We make regular updates to our website and ensure all information we have is reported.
Great 👍🏾 just needed it 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾
Thank you for the 5-star review.
Info not up to date! A lot of things are not included or not updated correctly
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
There is a duplicate name on my report that I can't change. T he person that showed up on my report is deceased and is not me. How can I change the report>
We appreciate your review; we update our website constantly and report on all information we have available. We also allow for record removal directly through www.publicinfoservices.com/help-center/privacy-requests.
Very glitchy, did not like that I had to keep going in and out to see
We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-617-3169.
Lives up to all expectations! Not like the other sites that just demand more and more money for each step!
It's great to hear this type of feedback.
Just getting started. Not finding Photos. Never used a site like this.
Thank you for taking the time to leave a review.
Not bad I'm still looking for my criminal record and to find out if my driver's license is in fact suspended or not.
Thanks for sharing your thoughts.
Best service for the money by far, haven't found another one that was as comprehensive and up to date yet.
We appreciate your review.
So far my experiences have been ok I have and have not found lots of stuff but it's easy and accurate
It's great to hear this type of feedback.
Great!…………………………………………………………………………………………………………………..
Thank you for the 5-star review.
I'm doing a search on myself and so far the information has been incorrect
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Idk about site. Doesn't give much in from of information you don't already know, and doesn't always display accurate information. Doesn't give emails. Or access to any personal information or details.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
I expected more information. Wanted to see records that go further back and to see the listed vehicles
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-617-3169. Thank You