The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
This is the first time ever that all is 200% accurate, i thought all this wasn't anywhere close to this.i love this.thank you so much...
Loves great for my job I work at hospital making sure the correct identify
Information is correct
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Easy to cross reference. Logically arranged. Inexpensive.
It's great to hear this type of feedback.
Excellent. Your customer service is very helpful and professional
Thank you for the 5-star review.
I love this app and help you on locating anything and anyone you want to search for
Thank you for your review, it's great to hear this type of feedback.
Thank you, doing a background check for a new person coming into the family, she hasn't been trustworthy so far si we are double checking.
Thank you for the 5-star review.
Awesome very accurate easy to use friendly usage easy navigating
We appreciate your feedback.
GOD SENT I AM SO HAPPY NOW I TAKE IT. TO MY SAFE LOCK AND KEY! WHEN I SAY THIS I WILL DO AS I AGREED, HOWEVER YOU RESTORED MY FAITH IN MANKIND! THANK YOU - FOR GIVING ME THE STRENGTH TO LIVE AGAIN! THANK GOD I TRIED ONE MOTE TIME! NOT ONE OF THESE APPS SHOWED HIM DECEASED. NO ONE TO BACK THE STORY WITH CORTECT INFO - 4 YEARS & GOD ABOVE SHOWED MA THAT THERE R NO STATISTICS AT ALL VETIFYING HIS DEATH! NO PAPERS SIGHNED FOR DONATION CAUSE I AM NEXT OF KIN & NO ONE SIGHNED ANYTHING. HIS LISCENCE WHICH I HAVE STATE NOTJINH OF BEING A DONOR & SO MUCH MORE! I WILL KEEP 2HAY I SIGHNED WITH YOU PRIVATE! GOD BLESS I YOU ALL! AMEN
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Best I have ever used has more info then any other search I have used
It's great to hear this type of feedback.
I see several things incorrect, names city. Owner of home miss spelled name
Thanks for your review! We work hard to keep our website current and provide all the information we can. We trust your rating represents a positive experience overall.
So far. Great. I appreciate the quick look up. Convenient and fast
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Very interesting! Found things about myself (surprise!) and others that I never knew were in public records.
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I Just signed in … I' have used you before many times. You are a reliable service. Good customer service too
Thank you for your review, it's great to hear this type of feedback.
It was wonderful to look up myself to check my background. All was clear.
Thank you for the feedback.
Thank you so much for you excellent service 👏 i am much appreciated
Thank you for your review, it's great to hear this type of feedback.
I'm looking for possible court dates and can't find them at all
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
I don't have anything to say because I just joined so I face y had a chance to explore
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Great. I have noticed that information on the people I know is not up to date including myself.
Thank you for the 5-star review.
Getting me and my father's information mixed together. I am not,and have never gone by Jamie S
Thank you for your feedback. We regularly update our website to ensure the information is current and accurate. If you need to remove any records, you can do so directly at www.publicinfoservices.com/help-center/privacy-requests.
Great experience worth getting the app. Would recommend everybody get On their phone.
We appreciate your feedback.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
It's great to hear this type of feedback.