The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Great experience worth getting the app. Would recommend everybody get On their phone.
Nice
Easy to navigate and good price. Needs more info on criminal records
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Good so far. Just want to look up old friends and hopefully find them
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Seems good had an odd glitch in the beginning. Screen would get a darker hue and wouldn't let me scroll until I reload the page.
We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-617-3169.
I'm trying to findnot if these are just all the same guy Kevin and I also wonder if my daughters are alright.
Thank you for the 5-star review.
On Dec. 23 Starluck Flowers accepted my online order; however, they canceled the order after charging my credit card. They sent an email saying they had rerfunded my money to the credit card I gave them. As of today, Jan. 9, they have not refunded the money. I think this is a scam. Beware.
We believe this review may have been left in error, we are not Starluck Flowers.
Got some of info i needed plus I got sone for my boyfriend too.
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Just has no information really you can get this by googling please cancel my subscription thank you
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Work very well best site I've used so far didn't expect it to be so easy
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👍
Great to know who I'm around to keep myself safe and sound like a good day
It's great to hear this type of feedback.
I love it. It's a great opportunity for me to figure out what's really going on in this world. And who to trust and who not to trust.
Thank you for your review, it's great to hear this type of feedback.
Great site easy to look up and would recommend great great great
It's great to hear this type of feedback.
Currently assessing information on site. Will advise more
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Just trying to see if I could find a divorce but it won't take me there
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
How am I searching myself and this site says I'm not in the system? Never born?
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Not enough info that I'd like to see. He's a neighbor who is not very friendly
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Pretty quick on requests. As I think of people and ask info on that person the reply is prompt but they need to update some of there info as I know this person is in jail and being charged with a serious crime and it doesn't show up?
It's great to hear this type of feedback.
Don't see birthday that why I looked it up,wish I could see actual date
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It's great other than being forced to rate my experience and apparently requiring 50 characters... just let me use the site, stop being so needy
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Awesome ok it's helpful I'm enjoying it this far I really am it's useful to people searching for family
Thank you for the 5-star review.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
We appreciate your feedback.