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Canada
2 reviews
9 helpful votes
Follow Dean C.
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Customer service (particularly by Mary) is embarrassingly bad. There is no FAQ on the site so you're forced to use the chat. Admittedly, she did respond quickly but with a snarky tone to a simple question.

It's also designed for only US citizens. She stated that you can simply "create an account, make a purchase, and leave a review". Amateur hour - it's not that simple.

Just. Stay. Away.

Date of experience: May 14, 2021
California
1 review
4 helpful votes
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NO
September 3, 2022

They promise more reviews than they can deliver-the one review I did get was a three star when all 30 something of my other reviews was 5 star and a few four stars. Very annoying because I saw elsewhere that a few reviewers on the site are just leaving 1 and 2-star reviews, and support just lets them.

Date of experience: September 3, 2022
Colorado
1 review
2 helpful votes
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"Get 5-10 reviews with our free trial" they said. I paid $25 in one-time fees to get my book in their system for a "FREE" trial and got one review. Then I'd have to have spent money or reviewed other books to get more. That's not what I was there for. I don't have time to add more books to my list, and they claim to have a money back guarantee, but those fees I paid (again for my supposedly free trial) are apparently non-refundable. STAY AWAY!

Date of experience: November 30, 2021
Michigan
1 review
0 helpful votes
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I have been enjoying reviewing in the Pubby app for a few months now, and there are only two concerns I have. 1) sometimes there are just a few books available to review, and they are borderline interesting to me...2) there is a limit to how many reviews you can do due to a 10 book a week limit. It has been fun reading the books and getting great reviews on my book too.

Date of experience: March 29, 2023
Florida
2 reviews
5 helpful votes
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Real reviews.
March 14, 2021

I pay for the book for the listed price on Amazon, I read the book in an allotted time and post a review. I get credits. The monthly fee is very small compared to a review site. These are verified reviews. My novel? Someone buys it, that I will never know, they, review the book and there we go. The only thing I am unhappy with is the lack of authors taking advantage of this. The more authors with various genres, the better it will get. Customer service has gotten better, but I could get good with more participation.

Date of experience: March 12, 2021
Florida
5 reviews
3 helpful votes
Follow Mascheria J.
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I had a review and it was nice up until I seen where the reviewer cut me all the way done to nothing.

Date of experience: October 19, 2022
New Jersey
1 review
5 helpful votes
Follow V D.
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Pubby is a wonderful resource for authors to pump up their review count. I would have a tiny fraction of the number of reviews if I didn't use this service. I highly recommend it! My only gripe is that it's obvious many people don't actually read my novel. Some skim, some read part of it, some read nothing at all - they simply copy from your book's info page on Pubby and give you 4 or 5 stars. So, although Pubby is a great source for reviews from total strangers, it's not particularly helpful or "true" feedback. Reviews are for the readers anyway, I suppose, but it would be nice to have more people actually read the work. Overall, I recommend Pubby's services though! It's not their fault other authors on there don't actually read!

Date of experience: September 2, 2021
TW
1 review
3 helpful votes
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Pubby is a site where you can get reviews from other authors. It's kind of an exchange, but not really. It just allows you to find people who can actually give your book the time of day; because they want the exact same. And it's enforced quite nicely, so it all works as intended, without having to rely on the goodwill of people (highly unreliable). Me like.

Date of experience: August 19, 2021
Australia
1 review
2 helpful votes
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Invaluable
September 11, 2021

Pubby has been an invaluable source in helping with my book sales. I'm new to self publishing and it's challenging to get verified reviews on Amazon. This has been amazing at getting fantastic feedback from readers.

Date of experience: September 10, 2021
GB
1 review
3 helpful votes
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Outstanding experience
August 24, 2021

Pubby has really helped me a lot, especially in this pandemic period where everything seemed impossible - let alone being able to find feedback from readers, less and less inclined to release their thoughts.
It 'a service, that of Pubby, which should be replicated in many to make the life of us writers, easier. Exceptional experience that I share...

Date of experience: August 24, 2021
California
1 review
4 helpful votes
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Great Customer Service
September 8, 2021

I appreciate how Pubby has an online chat that answers any questions that may arise. Even more, I enjoy being able to receive reviews that can be difficult to all authors. I wholeheartedly recommend Pubby because it gives my writing good exposure to the reading public. I am a fiction author who enjoys comedic scenarios related to my daily life. I enjoy hiking, travelling and cooking some of the most amazing dishes from around the world.

Date of experience: September 8, 2021
Ireland
1 review
1 helpful vote
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Great Support and Reviews
September 5, 2021

Great site for book reviews, I got my first review within a few days of joining, more to follow... I'll be staying with Pubby for the future as it allows me to work on getting the social verification to boost my book sales. Pubby are quick to answer any queries that I've had to date and have been very helpful when I've hit a roadblock. I would highly recommend Pubby for anyone publishing their first books to get reviews.

Date of experience: September 4, 2021
California
1 review
4 helpful votes
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A miracle!
June 13, 2022

This is a fantastic service. I'm so grateful I've found it. I receive wonderful, thorough, specific reviews that really impress me. When I receive negative reviews, their constructive and give me great ideas for improving it. A lot of reviews on this website we're on are old so some of what they say doesn't apply anymore. One thing is that I think the price is $29.99 a month now. And I haven't had to deal with customer service so I can't comment on that. But if you need more reviews on Amazon, you've just found your miracle.

Date of experience: June 12, 2022
Texas
1 review
1 helpful vote
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A Good Resource
August 24, 2021

Pubby has been a great resource for me when launching new books or trying to revive an old one. As a self-published author, the first 15 reviews are critical to launching a book. Lets face it, no reviews = no sales. The key to getting reviews is to help other authors get theirs. It's a win win situation. I send up for a year subscriptions after the free trial showed me it was worth the money. I run wellness website and publish short self help books.

Date of experience: August 24, 2021
Canada
1 review
2 helpful votes
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I am so glad I found Pubby! As a self-published author, it's so hard to get reviews - but Pubby has changed all that. Thanks to them, I now have a respectable number of 4 and 5 star reviews for my latest book, written by people who've actually read it, and authenticated by Amazon. Honestly, I cannot recommend them highly enough to any struggling author out there. Don't hesitate to give them a try.

Date of experience: September 2, 2021
New York
1 review
1 helpful vote
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Useful Service
September 13, 2021

This has been a useful service to gather reviews for my book. It takes a little bit of work to do reviews and get reviews, but it's been worth it. I've used it as an opportunity to read some books I probably never would have read otherwise. I've also received many solid reviews from others. I'll be using their feedback to improve my books in the future.

Customer service has been quick to respond the few times I needed assistance.

I think this is a particularly useful service for children's books.

Date of experience: September 13, 2021
Luxembourg
1 review
1 helpful vote
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I have tried several different marketing systems to promote my books and collect honest reviews but I have to say this is the easiest I found and the only one is really working. You also have the possibility to download and ready many books for free so you can enjoy your time and leave an honest review on other publisher's work

Date of experience: August 25, 2021
Kansas
1 review
3 helpful votes
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I was happy with the reviews I was able for receive through the service. It's easy to get the hang of and once you do, the reviews are done promptly and the staff makes sure each review is posted for you. When anything went wrong with a reviewer, they were able to find a new one for me without any problem.

Date of experience: March 15, 2021
New York
2 reviews
1 helpful vote
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Gets reviews but no sales
September 9, 2021

All of the reviews are from other authors some wo are overly critical hurting the purpose. Overall the service gets your book reviews but not one sale has come from it. I will keep going and see what happens.

Date of experience: September 9, 2021
New York
1 review
1 helpful vote
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Got Tons of Reviews!
August 26, 2021

It is really my source for getting quality reviews on Amazon. Once I post my book up for review, it usually takes fifteen minutes for someone to pickup the book, and for a Verified Purchase, it may take a couple of hours. Once in a while, a Verified Purchase Review shows up as a regular review but I get my snaps refunded. Very easy to work with.

Date of experience: August 26, 2021

Overview

Pubby has a rating of 2.1 stars from 123 reviews, indicating that most customers are generally dissatisfied with their purchases. Pubby ranks 175th among Product Reviews sites.

service
81
value
83
shipping
19
returns
34
quality
76