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How easy is it to get a hold of customer service at Pubby?

asked by Karen X. on 12/9/20

5 Answers

Takes ages to respond and then very rude and short with replies. They don't act like they want to keep you as a customer but talk as if they're not bothered.

Helpful (0)

It varies. Pubby is popular and customer service is busy so sometimes it can take 24 hours before they respond. However, I usually get a response within a few hours. There is a chat box to ask customer service questions in your Pubby dashboard and it's super convenient.

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I have been charged $59 for nothing and can not get any one from Pubby to answer me. klthomson@frontier.com

Helpful (0)

Since I have been with them customer service has been nothing but great. Very quick with response time. And very nice.

Helpful (0)

Very hard to get a response. Terrible customer service

Helpful (0)

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