kyle c.

I have been with Pubby for a little while now. I have to say despite a lot of negative reviews I have had nothing but a great experience so far! Let me pin point some things. First the customer service is not as bad as people are saying. Yes you do get a response. Sometimes it is an automotive one, but that is just letting you know someone will be with you shortly. People are getting mad over customer service not getting to them so late in the night. I do not think they work 24/7. If I know I am leaving a review at a late time I know not to expect an answer until the morning. As for reviews, I would say that I have received very honest reviews so far. Yes some are only a few words and some are not as descriptive. Out of all review that have been left maybe 5 have been removed. But I end up getting my snaps back for those. All in all I can not complain. The price for the subscriptions are a little on the high side but totally worth it. I have and will continue to recommend other authors to this site!