website thubmnail of PTBateria

PTBateria

How would you rate PTBateria?
grey star
grey star
grey star
grey star
grey star
New Zealand
9 reviews
12 helpful votes
Follow Brian F.
Unfollow Brian F.
Send Message
Share Review
Report Review

The replacement battery I bought, for my Acer P.C., was a perfect working unit, from a very reliable company. Fits and works perfectly Their service is really great. I highly recommend that you buy from this company

Date of experience: August 2, 2023
Germany
1 review
0 helpful votes
Follow Ildiko V.
Unfollow Ildiko V.
Send Message
Share Review
Report Review

I bought a battery for my laptop from newlaptopaccessory.com. It was by far the cheapest offer and the delivery costs were even included. Unfortunately there were customs fees, but the company (newlaptopaccessory.com) also paid the customs fees. The only disadvantage was the slightly longer delivery time. But that's no wonder, as it's a long way from China to Germany. For the price and the good customer service you can get over it, you just have to factor in the time. I can recommend the company (newlaptopaccessory) to anyone without hesitation!

Date of experience: February 28, 2024
ptbateria p. PTBateria Rep
over a year old

Thanks for your orders. ptbateria.pt is our company website in Portugal. We have lots of different online shops for different countries. Our price is including customs fee. IF you paid any fee. You can contact us freely for refund fee soon.

Portugal
1 review
0 helpful votes
Follow Pedro Miguel Teresa G.
Unfollow Pedro Miguel Teresa G.
Send Message
Share Review
Report Review

I bought a battery for an Asus laptop, but the battery was held up for a long time at customs and I had to pay fees to receive it, but the company Battery.pt refunded me the value.

The battery was well packaged and works well.

Date of experience: July 11, 2023
Portugal
1 review
0 helpful votes
Follow Rui Pedro S.
Unfollow Rui Pedro S.
Send Message
Share Review
Report Review

LG monitor charger
October 11, 2023

I bought a charger for lg 38gn950 at PTBateria to replace the original one. Although it's a white label charger, it works beautifully and matches the exact specifications of the original one. It came very well packed.
But the main standout in this purchase was the client support that I had from PTBateria. I had a few issues with Portuguese customs and the PTBateria's client support was absolutely great in all the help I needed, making this company a definite choice in future acquisitions.
Strongly recommended!

Date of experience: September 22, 2023
Portugal
1 review
0 helpful votes
Follow Filipe A.
Unfollow Filipe A.
Send Message
Share Review
Report Review

On the first order, I didn't specify the laptop input interface for the charger and they sent the wrong one. After communication with the support team, they refunded me and I bought a new one with the correct interface that works without problems.

Date of experience: May 25, 2023
Romania
1 review
0 helpful votes
Follow Paulo G.
Unfollow Paulo G.
Send Message
Share Review
Report Review

It took some time to arrive, because of the distance and because it was stopped at the customs, but they were always very helpfull and responsive. They also refunded the amount paid at the customs.
I recommend them

Date of experience: May 31, 2023
Portugal
1 review
1 helpful vote
Follow Francisco B.
Unfollow Francisco B.
Send Message
Share Review
Report Review

I bought a charger and battery combo. The charger worked perfectly. The battery wasn't quite what I needed. Nevertheless I was issued a refund and got to keep the battery, since it was faulty.
The customer service although a bit slow it was effective and a delight to work with.

Date of experience: January 30, 2023
Portugal
1 review
0 helpful votes
Follow Luis S.
Unfollow Luis S.
Send Message
Share Review
Report Review

Great service
March 15, 2021

I ordered a laptop charger through this store convinced it was european, but as the order shipped out I found out it is actually from China. Nonetheless, the price was very good, my order only took a couple of weeks to get here and they were very helpful during the whole process, so I'm very happy with my purchase and I'll do business with them again, for sure.

Date of experience: March 15, 2021
ptbateria p. PTBateria Rep
over a year old

Thanks for your order, Our company is located in Shenzhen China. Some batteries and adapter are in stock in our germany warehouse that you can check and see "em estoque Gartz DE" online. We sell to worldwide market for over 12years. We also have FR, US, AU warehouse for fast shipping. But if it is not in stock in our overseas warehouse. We will ship from China. It will take about 11-16working days by China post with valid tracking number to reach your home.

Portugal
2 reviews
0 helpful votes
Follow Filipe S.
Unfollow Filipe S.
Send Message
Share Review
Report Review

Toshiba battery
March 28, 2021

Very good quality product. It fits perfectly. The old battery of my laptop only lasted 1 to 2 hours, now it can handle more than 6. Exceptional and very attentive service. Recommend this seller!
Is a laptop battery and adapter professional manufacture!

Date of experience: March 27, 2021
Germany
1 review
0 helpful votes
Follow Alex s.
Unfollow Alex s.
Send Message
Share Review
Report Review

Well deserved *****
Grade 1 +++: Very accommodating seller (after the first order, the spare part *went missing* in the house; after I ordered again, it appeared again 🙈, so I had to make use of my right of withdrawal because it had become obsolete; + TOP quality, I can attest that the replacement battery is of very good quality, now 3 hours of mobility are guaranteed instead of 10 minutes; + extremely pleasant communication in the event of a return; despite my mistake, the refund went smoothly and completely
(^_^)b

Some adivce:
If battery doesn`t work, ask for refund and send back, that is why you have a warranty law in each country 💁🏻‍

Date of experience: March 3, 2024
ptbateria p. PTBateria Rep
over a year old

Thanks for your trust. We provide one year warranty and free return if any problems. Also we send orders and reply messages within 24hours during working days.

Jordan
1 review
0 helpful votes
Follow Jack S.
Unfollow Jack S.
Send Message
Share Review
Report Review

I recently ordered a battery for my laptop. My computer is over 5 years old and finding parts can be challenging. My order arrived within just a few days. The item was very well packaged and was in new condition as they had described. Installation was very straight forward and the device has been working for the last few days with no problems reported by the OS. I have at least 2 more laptops that require batteries and I look forward to ordering them from these guys. Thank you so much!

Date of experience: December 2, 2020
ptbateria p. PTBateria Rep
over a year old

Thanks for your trust. We are professional manufaturer in laptop battery&adapter for over 12years. Welcome to visit our webiste. ptbateria.pt

Portugal
1 review
0 helpful votes
Follow Luis E.
Unfollow Luis E.
Send Message
Share Review
Report Review

Good service
May 20, 2021

The product took a while to arrive but it's ok, since I was warned about that possibility before buying. But it came in good packaging and condition. After almost two weeks since I installed the new battery on my laptop, after doing the recommended powercycles that we need to do when we get a new battery, I found out that it lasts almost 30 minutes more than the one I had on the laptop that came with the factory. After this time of use, everything works great. I will definitely buy from PTBateria again.

Date of experience: May 20, 2021
ptbateria p. PTBateria Rep
over a year old

Very glad to hear that our new battery give a new life to your laptop. Delivery time is about 18days by China post with valid tracking number. If the items can be checked"em estoque Gartz DE1" online, we will directly send from germany by DHL. It will take about one week to reach your home. Thanks for your order and waiting.

Portugal
1 review
0 helpful votes
Follow Severino C.
Unfollow Severino C.
Send Message
Share Review
Report Review

Great Service
April 8, 2021

The order arrived in great condition. It works as intended. The service has always been attentive and always cooperative. Waiting time was longer than the initial but nothing out of the ordinary that we live.

Date of experience: April 8, 2021
ptbateria p. PTBateria Rep
over a year old

Thanks for your order and trust. Our company specialized in laptop battery, adapter, keyboard for over 14years. We are professional in this field. The messages from will be repied within 24hours to you.

Portugal
1 review
0 helpful votes
Follow Jose M.
Unfollow Jose M.
Send Message
Share Review
Report Review

I did order a battery for my Tongfang Gk5cn5z 11.4V 3-células, and it just come a few weeks later, the battery works like a charm, didnt encounter any faults. The packing was alright, altho i had to pay some customs, but the service is saying they can refund me that value, if they do, the 5 starts are well endorsed.

Date of experience: November 16, 2023
Portugal
1 review
2 helpful votes
Follow Miguel B.
Unfollow Miguel B.
Send Message
Share Review
Report Review

100% as described!
April 9, 2018

Equal to original but at 1/3 the original price! Fit's perfect. Works great. First charge made for 8 hours. Didn't heat up like another I've bought last year on another site. Works like a charm!
Totally recomend this store. Thank you!

Date of experience: April 9, 2018
Argentina
1 review
0 helpful votes
Follow Mirta D.
Unfollow Mirta D.
Send Message
Share Review
Report Review

Saved my laptop
January 28, 2021

Needed a replacement battery for my ASUS laptop that the manufacturer refused to sell me or service even though it's only a couple years old. This was the only store that would sell me a suitable replacement (and at a reasonable price). Arrived, installed, and working like a charm.

Date of experience: January 27, 2021
ptbateria p. PTBateria Rep
over a year old

Yes, Our company are professional in this field, we have the oldest and newest laptop batteries and adapters available. If there is no result when you search with the part number of your old item on our website, please email us freely. We will reply you within 24hours.

Portugal
1 review
0 helpful votes
Follow Arthur W.
Unfollow Arthur W.
Send Message
Share Review
Report Review

Got the correct product for a good price
June 17, 2022

I ordered a laptop battery, and got exactly the one I bought. The item was shipped with tracking. Only inconvenience is that the site is in Portuguese, and needs to be translated.

Date of experience: June 16, 2022
ptbateria p. PTBateria Rep
over a year old

Thanks for your order&trust. Our company built many languages sites in different countries. If you want other language please feel free to email us. our company specialized in laptop battery&adapter for over 14years. You can enter the part number of your old item to search online. If it is in stock in germany warehouse we can send by DE DHL. Otherwise we will send by China post. It will take about 14-18working days to reach your home. If you are asked for customs fee, please advise us, we will pay that fee to you soon. Since our price is including customs fee. And we provide One year warranty!

Belgium
1 review
0 helpful votes
Follow Jatin B.
Unfollow Jatin B.
Send Message
Share Review
Report Review

One of the best experience of Online Purchase. The Item I bought does't fit but they gave back the money with 100% satisfaction. Owner is highly responsive and work upto maximum satisfaction. Very Good and trustworthy Seller.
Will always recommened to others.

Date of experience: July 8, 2020
ptbateria p. PTBateria Rep
over a year old

We will continously provide our good products in good quality and price. Also after-service is timly provided. Thanks for your order!

Portugal
1 review
0 helpful votes
Follow Ricardo D.
Unfollow Ricardo D.
Send Message
Share Review
Report Review

I had an Asus laptop that had the original battery dying out (could not have the laptop unplugged). Luckily I found this website and ordered a battery! It is working very well, now I can use my laptop for about 4-5 hours before I need to charge it.

Very happy with the purchase.

Date of experience: December 9, 2020
ptbateria p. PTBateria Rep
over a year old

Very glad to hear that. It seems our battery gave a new life to your laptop :) yeah, our company was specialized in laptop battery&adapter. You may send the part number of your old item if you are not sure which one on our webiste.

Portugal
1 review
0 helpful votes
Follow Hafsa B.
Unfollow Hafsa B.
Send Message
Share Review
Report Review

The battery came after 3 months, I installed it and it stoped working after a week, I took my computer to a professional and it's not a software issue, but a battery issue, the battery is fit for my computer but doesn't work. I tried to contact client services but they are completely ignoring me, I sent 4 emails and it's been 3 weeks, no answer, I DO NOT RECOMMEND, I basically lost 70€ (54€ of the battery + 16€ in customs). I am very disappointed and feel like I've been robbed. I want my money back or a replacement :(

Date of experience: March 13, 2022
ptbateria p. PTBateria Rep
over a year old

I am sorry, we replied your first messge on 8th March. And no reply from you. After two days, we directly make full refund including customs fee totally eur69.91 to your paypal.
Because our price is including customs fee as our website show. And our company provide one year warranty and free return.
If any problems of the battery, we can make refund or make return within 24hours. If any extra cost are asked. We can also pay that fee to our customers soon.
We believe Customer is Gold all the time. We can send attachments to your email of documents what i said here. Because there is no place to attach my emails record here.
Our company focus on providing good quality products in competive price and timely after sale service to our worldwide customers. We do not let our customer loss money any time. Thank you!

Overview

PTBateria has a rating of 4.4 stars from 162 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PTBateria most frequently mention replacement battery, full refund and long time. PTBateria ranks 4th among Laptop Batteries sites.

service
84
value
82
shipping
83
returns
42
quality
81