Very good service, site and customer communication, the only thing missing was an invoice together with the products, in order to be registered in our accounting department, with all the necessary seller and buyer details.
Will reccomend as supplier.
It is the second time I buy articles in PTBateria.pt and I am very pleased with them. The articles are the ones advertised and are perfect as substitutes for the originals. Delivery in reasonable time, without excessive delay. I will buy again if I need new items.
José Matos
The order took a bit to arrive but once it came was amazing. The battery works perfectly and the customer service was always quick. I totally recommend ptbateria
Thanks for your order and recommendation. We are professional in this field.
Very Good service, but might be better by improving the Portuguese language in the site.
It would facilitate Portuguese customers who do not speak English.
Thanks for your suggestion, we will improve it
Products arrived in perfect condition. Cordial and responsive costumer support. Be aware that, in the current pandemic situation, delivery can be slower than usual.
I'm very happy with the purchase! The baterry works perfectly, shipping was fast and now I can use my laptop unplugged again.
Due to coronavirus my shipping method had to be changed after the order was placed and I had no problems with that thanks to great customer service.
If you live in Brazil like me, you can trust purchasing from PTBateria.pt
Thanks for your order and trust. It takes about 5-7days by DHL express. And 15days by China post. If we were told your address disctrict was suspended for DHL express from our shipping company, we will directly send emails to ask our customers if we could arrange by China post with valid tracking number.
Excellent store and original quality products.
I bought an original battery and charger at a store promotion and got a big discount on the shipping cost.
The shipping time was no longer than other purchases I made on AliExpress for example.
I was very well attended and they answered all my doubts.
I highly recommend the seller.
Thanks for your order, we are professional in this field for many years. We continously provide good products in good quality and price. Looking forward to more business with you!
Ease of finding the product on the website. Battery according to the information referred to on the website. Contacts about the order status were always answered. Suitable product packaging. Attractive price compared to the same product on other sites. Variety of batteries, some difficult to find on other sites
Thanks for your order and trust. Our company specialized in laptop battery&adapter for over 12years. We have lots of brands items in good quality and price for worldwide market.
I ordered an Asus Power Adapter and it came with a faulty EU power socket adapter as well, but their customer service was kind enough to rectify the situation promptly! So I only have good things to say!
EVGA doesn't support their laptops anymore and by luck I found this website. Shipping took a little bit of time since it was outside the US and I emailed support for an update. They were quick to respond and assured me that the battery was on it's way. I just installed the replacement battery and it's working great!
Melvin - New Jersey, USA
Our company have US, DE, AU, FR, IT warehouse for fast shipping. If it is not in stock in local warehouse. We will send from China by post.
If you're looking for a store to buy laptop parts from, this is a good one in my opinion. I had a problem with my package (laptop charger) and they found me a solution. This was my second purchase.
Good seller. Item as described. Received the package well conditioned. Very good help support staff. As expected due the pandemic situation I received my purchase in reasonable timeframe. I will buy in this seller whenever needed it. Recommended.
The delivery took a while, about one month.
After delivered realised that the same changer model has different adapters and the one I delivered was not the right one.
After sending an email to the support team they quickly suggested a full refund.
Thanks for your order and waiting. From 1th July 2021 Domestic customs goverment will ask for customs fee For EU countries. This delayed parcels delivery time. It took 16working days to reach your home.
Additional. For some of our adapter, there are some different interfaces matches the same adapter as you can see the picture online. Normally we will check the interface size before shipping if no message left, if long time no reply from our customers during one week, we will send one interface according to our experience. We provide One year Warranty, and Free return if not satisfaction.
Ordered a battery for my laptop and it arrived here in Portugal in four working days by GLS. The packaging was very good and the battery is brand new. It's was 60% charged and when the charge finished i had about the same battery time (maybe a little bit more) compared with the original battery that came with my laptop. Before ordering i sent an email that was promptly answered asking about the country where the battery would be sent from (there was stock in europe and it was sent from Hamburg/Germany). Overall it was a great experience.
Our hot products are stored in the local country warehouse, but not all of products, because there are too many different products. Thanks for you order!
Found what I was looking for, with a great price, a great customer experience and when I encounter a problem(que equipment did't fit), post-sales services arranged me a solution almost in the same day and made a refund even before I reply to their e-mail and made a new order.
I bought a battery for my laptop and I have to say the service was really good. Shortly after paying, I received an email asking for a photo of my battery, as there were two possible models. What I received is a perfect match for my laptop. Due to covid, probably, it took a bit to arrive. Overall: I do recommend!
According to our experience during our selling time 12years. Some items in the same part number have serveral different apperance for choose. So before shipping we will check the exact picture with our customers to avoid any mistake. Thanks for your understanding.
I bought a replacement battery for my Matebook but due to Covid it couldn't be shipped by DHL. They sent me an email offering the normal shipping or the full refund. The refund was processed moments later. Good customer support!
The company is very efficient, they are very nice and worried about delivering the right product to the costumer. I asked for three chargers already and never had a problem. During the quarantine they were able to deliver the charger in one month even though it was complicated due to the fact it was the middle of the quarantine. This is the website to go when I need a charger.
Good products in very good conditions for affordable prices and various models.
Very good customer service. Fast response, eager to help and provide good service.
Just made a new order and I couldn't be happier.
Realy good quality, reasonable price, and fast shipping.
Would recommend.
Thanks for your order and trust. We contiously provide our best products in good quality to you!
Eu tive problemas na alfândega, mas a empresa pagou para que pudessem liberar a bateria… me enviaram o dinheiro pelo paypal. Fora esse pequeno atraso na alfândega eu recibi a bateria em perfeitas condições, e eu mesmo efetuei a troca, correu tudo bem e ate agora está a funcionar em perfeição.
I had problems at customs, but the company paid for them to release the battery... They sent me the money at my PayPal. Apart from this small delay in customs, I got the battery in perfect condition and I made the exchange myself, everything went well and so far works perfectly.
I had problems at customs, but the company paid for them to release the battery... They sent me the money at my PayPal. Apart from this small delay in customs, I got the battery in perfect condition and I made the exchange myself, everything went well and so far works perfectly.
Thanks for your order&trust. If you are asked for customs fee when the parcel was inspectly seriously in customs. We will directly pay that fee to you soon. Because our online price is including tax and they are freeshipping. And delivery time is about 12-17working days to reach your home.
Overview
PTBateria has a rating of 4.4 stars from 162 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PTBateria most frequently mention replacement battery, full refund and long time. PTBateria ranks 4th among Laptop Batteries sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your orders and trust. We will continously provide our good articles in good price to our customers. Delivery time would be faster since we finished our CNY holiday now.