• Psychz Networks

Psychz Networks

Overview

Psychz Networks has a rating of 3.3 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. Psychz Networks ranks 273rd among Web Hosting sites.

  • Service
    8
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

  • They have great hardware and great customer support who answer support tickets fast and efficiently.

Critical highlights

No critical highlights yet

How would you rate Psychz Networks?
Top Positive Review

“Psychz Network”

VJ A.
5/14/21

I have been a Customer with Psychz for a very long time, I have learned how their DDoS mitigation Works. Their Mitigation is a self managed solution so you have to setup the Mitigation yourself Basically their DDoS Protection really works when its setup on your Dedicated Server, Their Customer Support is a little slow but they get the job done over the phone or in a ticket, I would highly Recommend it to any person who may need a DDoS Solution or a Storage Dedicated Server They are a little expensive but storage is dirt cheap with them

Top Critical Review

“Unprofessional and abusive responses from Jimmy Lu”

Anonymous C.
6/23/22

Had nothing but issues with this company's unbelievably rude and obnoxious customer service. I've been with them over 2 years, have servers in multiple locations and have given them a lot of business. Jimmy Lu is the most unprofessional rep I have ever come across in this industry and there's no close second. He responds with the most useless and careless, most obvious careless attitude offering zero solution for the problems his company actually caused (very often too). I would stay far away from them. Their positive reviews are rumored to be "bought" and their customer service is abysmal. Recent experience, server goes down with major packet loss. Waited over 24 hours and the only response is a lie that there is no suitable replacement. No response to the ticket for nearly 24 hours after I asked them to UPGRADE to a dual CPU that showed 'in stock' online and the response I got from Jimmy was merely trying to get me to cancel all my remaining servers. This guy is a piece of work and obviously has some "issues". Disgraceful and ungrateful and unprofessional. Shame on you Jimmy Lu from disgraceful Psychz Network.

Reviews (14)

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From the business

Offering DDoS protected data centers in USA, Europe, Africa, Asia. Covering Los Angeles, Dallas, Ashburn, London, Amsterdam, Johannesburg, Mumbai, Taiwan and Tokyo

Company Representative

Thumbnail of user ronk63
Ron G.

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