Psychz Networks

When it comes to hosting, network quality matters and Psychz is always able to delivery quality service. Their network engineer is able to work with us and make sure our routes are optimized across their US and Europe data centers. When we have issues, the support guys respond to us within 5-10 minutes and help us resolve the issue. If you want faster support, I recommend using their ticket system instead of phone. We did have one billing issues where their system failed to auto renew properly but a ticket to billing department took care of that. Hopefully they will continue to offer great service.

Great company, hosting colocation with them. Secure & easy to access. Fast network to Asia. Price fair compare with others in same location.
Staff offer many helps and thoughtful for us. they help us save a lot of money!

Since they offer un-managed service by default. Needs to pay a bit extra to get fully managed service. If tight on money, needs to monitor own services & reply to their emails. If money isn't issues, must get their fully managed service. Worry free!

Attempted multiple times to purchase a bare metal server from them. Even contacted sales. Agreed to the contract but shortly after they simply canceled because apparently they "couldn't verify my identity". They never asked for any verification documents but simply canceled the service. Had to chargeback through my credit card since they did in fact charge me for service they never provided.

Countless /24s have been blocked from this network to the point where it was more efficient to block their supernets.
Here's a piece of the list... you be the judge if you want your sites on a network that everyone is blocking

104.149.204.0 0. 0. 0. 255 any (7252 matches)
104.149.144.0 0. 0. 0. 255 any (******* matches)
104.149.142.0 0. 0. 0. 255 any (******* matches)
104.149.145.0 0. 0. 0. 255 any (******* matches)
104.149.198.0 0. 0. 0. 255 any (3119 matches)
104.149.206.0 0. 0. 0. 255 any (1431 matches)
104.149.159.0 0. 0. 0. 255 any (227 matches)
104.149.178.0 0. 0. 0. 255 any (4979 matches)
104. 149. 8. 0 0. 0. 0. 255 any (2635 matches)
104.149.170.0 0. 0. 0. 255 any (1073 matches)
104.149.196.0 0. 0. 0. 255 any (957 matches)
104.149.169.0 0. 0. 0. 255 any (1465 matches)
104.149.225.0 0. 0. 0. 255 any (707 matches)
104.149.173.0 0. 0. 0. 255 any (511 matches)

Had nothing but issues with this company's unbelievably rude and obnoxious customer service. I've been with them over 2 years, have servers in multiple locations and have given them a lot of business. Jimmy Lu is the most unprofessional rep I have ever come across in this industry and there's no close second. He responds with the most useless and careless, most obvious careless attitude offering zero solution for the problems his company actually caused (very often too). I would stay far away from them. Their positive reviews are rumored to be "bought" and their customer service is abysmal.

Recent experience, server goes down with major packet loss. Waited over 24 hours and the only response is a lie that there is no suitable replacement. No response to the ticket for nearly 24 hours after I asked them to UPGRADE to a dual CPU that showed 'in stock' online and the response I got from Jimmy was merely trying to get me to cancel all my remaining servers. This guy is a piece of work and obviously has some "issues". Disgraceful and ungrateful and unprofessional. Shame on you Jimmy Lu from disgraceful Psychz Network.

I have been a Customer with Psychz for a very long time, I have learned how their DDoS mitigation Works.
Their Mitigation is a self managed solution so you have to setup the Mitigation yourself
Basically their DDoS Protection really works when its setup on your Dedicated Server, Their Customer Support is a little slow but they get the job done over the phone or in a ticket, I would highly Recommend it to any person who may need a DDoS Solution or a Storage Dedicated Server
They are a little expensive but storage is dirt cheap with them

I have been a colocation customer with Psychz at their Ashburn, VA location since October of 2020.

In February of 2021 I switched to a full cabinet and my experience has been horrible. I have experienced the following:

- random outages
- poorly mitigated DDoS attacks
- a technician once "bumped" my out of band link causing it to go down. It took them two hours to discover and solve this issue
- consistent ping spikes that took them over a month to acknowledge, and were never fully resolved

Their customer support is incompetent. It took over 100 emails back and forth before the ping problem was finally acknowledged, which they blamed on a variety of issues, but settled on it being a configuration issue. They claimed they "fixed" the issue but the ping problems still occurred. Prior to this, they would do nothing but ask for traceroutes. The traceroutes provided to them clearly showed an issue with Psychz, but they would either a) blame it on my hardware or b) continue to ask for more traceroutes.

After dealing with the poor network for over two months we finally moved to a different provider in Ashburn and have had zero issues.

I would not recommend Psychz for colocation due to their poor network and terrible support.

I am buy A dedicated Server (Psychz.net) 1Gbps UnMetered And Chek Speed Download And Upload Speed Only 150mbps, i wasted money in vain, don't do it even by mistake from here or else you will repent