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PSI Exams

Overview

PSI Exams has a rating of 3.9 stars from 7,849 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.

This company responds to reviews on average within 3 days
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How would you rate PSI Exams?
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India
1 review
0 helpful votes
Follow Umang K.
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I tried to take the DA100 and the proctor refused to approve my identity card because it was "blurry".
He kept asking me to bring a glass of water put it on my passport to focuss( I did and surprise surprise it did not work!).
I invested a moth preparing for this exam!
These guys should not be allowed to proctor tests as they themselves need to be proctored!

Date of experience: July 11, 2021
Samantha P. PSI Exams Rep
over a year old

We are here to assist you, Umang K. Please send us an email at cdcareweb@psionline.com with the full details of concern, contact information and confirmation number. Thanks!

Washington
1 review
0 helpful votes
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It is good
August 4, 2024

After taking the exam it showed me what I needed to work on and what was wrong. I do appreciate that

Date of experience: July 25, 2024
Kentucky
1 review
0 helpful votes
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Easy to use
September 7, 2024

Easy to navigate - clear instructions how to use. Trusted source

Date of experience: August 28, 2024
Indiana
1 review
0 helpful votes
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Facil de agarrar el examen y todo fue bien sencillo, gracias

Date of experience: November 14, 2024
California
1 review
0 helpful votes
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The system keeps changing my name and I need to reschedule the exam due to name is not matching with ID. They refused to refund nor reschedule my exam within the deadline. Bunch of liers and unresponsibile people there. The worst experience in my whole life...

Date of experience: December 7, 2020
Pennsylvania
1 review
0 helpful votes
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1 dollar per question?
April 14, 2024

I think they should offer more questions for the price. Not worth the money at all if you have other programs to study and complete online practice test.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Samantha P. PSI Exams Rep
over a year old

Thank you for sharing your feedback with us. We appreciate your input regarding the pricing and value of our practice test questions. We did attempt to contact you in response to your issue on April 6,2024.

To address your concern and ensure your satisfaction, we encourage you to reach out to our support team at ptsupport@psionline.com. They will be able to assist you further.

Thank you for choosing our platform.

Texas
1 review
0 helpful votes
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Very easy to order
June 2, 2024

Very easy to order. I easily found the materials I needed to help me prepare for my upcoming real estate exam. I am so excited and really looking forward to experience it.

Date of experience: May 23, 2024
Maryland
1 review
0 helpful votes
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Thank you 🙏 for all you do!
September 4, 2024

Thank you 🙏 for all you do! God bless!
Please keep up the great work

Date of experience: August 25, 2024
Michigan
1 review
0 helpful votes
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It was great!
September 6, 2024

I really appreciate the great customer service... The material was very helpful.

Date of experience: August 27, 2024
Virginia
1 review
0 helpful votes
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PSI is a reliable service
July 18, 2024

PSI is a reliable service. I have used it before in several locations for a variety of purposes. They are efficient, accurate, and friendly.

Date of experience: July 8, 2024
South Carolina
1 review
0 helpful votes
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Good experience
August 10, 2024

Good experience overall without any significant or important issues. Reliable program and way to test online

Date of experience: July 31, 2024
Oregon
1 review
0 helpful votes
Follow Turner W.
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PSI consistently has given me horrendous service and false information regarding access to my exams. I scheduled to take my exams online, studied for 2 weeks straight, and logged in on time and was not able to get into my first exam because they sent me the wrong secure browser and did not make the exam available to me. I had to reschedule the exam and again, the same issue persisted where I could not access the exam even after calling in advance to assure things would work. Customer service is not listening to the issues I am encountering and continuously transfers me between customer service and tech support while saying that it is the other departments fault. Each continues to offer the same solution that has already failed. I just finished my 5th attempt at resolving this extremely minor and simple issue and still have no solution. I am not one to write reviews usually but the experience of going through PSI has been so awful I want to warn others of the nightmare they may encounter.

Date of experience: June 28, 2021
Samantha P. PSI Exams Rep
over a year old

We are sad to hear that you haven’t had a good experience, Turner. If you need assistance, feel free to reach us at cdcareweb@psionline.com and we will make sure to help you.

Ohio
1 review
0 helpful votes
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Different PSI websites confusing
August 8, 2024

PSI has sites for practice exams, actual exams, and a site to take the exam. It is difficult to navigate to the one you need

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 29, 2024
Samantha P. PSI Exams Rep
9 months ago

Thank you for sharing your feedback regarding the navigation of PSI websites. We did attempt to contact you in response to your issue on July 30,2024.

For further assistance, please contact us at 866-589-3088 or email ptsupport@psionline.com. Our support team will help guide you to the correct site for your needs.

We apologize for any confusion and appreciate your understanding.

Oklahoma
1 review
0 helpful votes
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The site is very informative and easy to navigate. Since first graduating from my respected healthcare program this site has been helpful since day one and still utilizing til this day.

Date of experience: June 8, 2024
California
1 review
0 helpful votes
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Easy to use; great product and I like the convenience of taking a test remotely.

Date of experience: August 28, 2024
Massachusetts
1 review
0 helpful votes
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Easy web site to navigate
September 7, 2024

Easy web site to navigate. Had exactly what i needed for test prep.

Date of experience: August 28, 2024
Michigan
1 review
0 helpful votes
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Is being a good experience sad bc I didn't pass the test today

Date of experience: August 28, 2024
Georgia
1 review
0 helpful votes
Follow may y.
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They don't launch your test, then click out of the browser- leaving you with an initiated test that cannot relaunch. They can't help to actually relaunch test-then when you voice your concern, they LAUGH AT YOU. Despicable company.

Date of experience: February 10, 2022
Samantha P. PSI Exams Rep
over a year old

Hi may y. Apologies for the inconveniences. You may send an email to cdcareweb@psionline.com if you need further assistance. Thank you.

California
1 review
0 helpful votes
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This was such a waste of time and only cause my proctor wanted to be a stingy coward and waste my time. Im all nervous to finally take my test. I couldnt be on my desk because theres too many things "withinf my reach" which is how desks work but whatever. So I go on my bed and I have to throw my pillows off the bed cause thats considered cheating. So im hunched over against a wall and the laptops on my lap so i have to hunch my neck down toward the screen and then I look up to think of the questions and relieve the stress from my neck. The proctor tells me to go turn my phone off which is odd cause it hasnt rang and its also 15 ft away from where I was sitting. Then 5 min later my test randomly gets terminated without warming for "suspicous behavior" which is BS cause I couldve easily showed them around my room and proved that there was no way I was cheating. This is such a waste of time and money.

Date of experience: August 3, 2022
Samantha P. PSI Exams Rep
over a year old

Hi, Alan. Rest assured that we strive to ensure the satisfaction of our candidates. If you need further assistance, don't hesitate to email us at cdcareweb@psionline.com. Thank you.

Delaware
1 review
3 helpful votes
Follow Rozz W.
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PSI is aware of this foolishness that is on their platform. You have had enough Negative reviews that you should have taken action. We your Customers are given a HORRIBLE Experience, and You Know. Probably, because of your political connection you still exist, representing the ONLY testing site for NJ professional licensure. ASHAMED is what you should be! My story is the same as the other 300. I await your reply!

Date of experience: May 13, 2022
Samantha P. PSI Exams Rep
over a year old

Hello, Rozz. For further assistance, you may send an email to cdcareweb@psionline.com and we'll be more than happy to help you. Thanks!