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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick and efficient, sales are no hassle and not complicated
I have had Excellent service overall with PSI throughout my studies for Oregon, South Carolina and Tennessee
Quick and easy process to find the material and information i was looking for
Everything is extremely expensive as I am someone who is trying to get a career to earn money I can barely pay for this stuff.
Wouldnt work on mobile, wouldnt take card online...1 hour later finally used 4th different card on my laptop and it works.
Thank you for reaching out and sharing your experience. We sincerely apologize for the difficulties you encountered with the payment process, both on mobile and with your cards. We understand how frustrating this must have been, especially after multiple attempts.
To assist you further, please provide the details of your issue, device used, and any relevant error messages. You can send this information to support@psi.memorang.com, and our team will look into it and help resolve the issue.
We appreciate your patience and are here to ensure you have a smooth experience moving forward.
I had a simple question about taking the test. I have already registered and paid. However, since it is impossible to get anyone on the phone, I used the chat line which was no help at all.
We're sorry to hear that you’ve had difficulty getting your questions answered about the test and we did attempt to contact you in response to your issue on Nov. 2,2024.
For assistance, please email support@psi.memorang.com. They should be able to help you with your inquiry.
Thank you for your understanding, and we appreciate your patience.
Quick and easy to use and understand, everything has been great to help me prepare for my upcoming test
Ordering experience on mobile far surpasses any other I've had
Easy website to navigate through. So far no issues to complain of
The process was very easy thank you for the experience. I'll refer you to all friends and family
Easy to navigate. User friendly.
I didn't have any problems with purchase
3-4 - I had ab it of trouble as account was linked to old mail. So I had to work through that with the national office.
This site was really easy to purchase a pre-test course. Hopefully this works for me.
I paid for test and practice exam all at once. I never received the test access code so I have to repurchase the practice exam. Ripoff!
Thank you for reaching out and bringing this to our attention. We sincerely apologize for the inconvenience you've experienced with not receiving your test access code. We understand how frustrating this must be, and we want to help resolve the issue as quickly as possible.
Please send the details of your purchase, including your full name and any relevant information regarding your order, to support@psi.memorang.com. Our team will investigate the situation and work with you to ensure you get the access you paid for.
We appreciate your patience and look forward to resolving this for you.
Good experience so far! I haven't done anything to comment on yet!
Very helpful and useful with studying and preparing for exam
Straight forward purchase process and easy to navigate the page.
My experience has been amazing, I truly enjoy all the materials
Thoroughly helpful, easy to access and navigate through the entire site to find your product.
I entered a code, then it immediately became invalid while the order was not placed in. This really got on my nerves.
We're sorry to hear about the issue you encountered with your code. We understand how frustrating that can be and we did attempt to contact you in response to your issue on Nov. 2,2024.
For assistance with this matter, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to help resolve your issue.
Thank you for your patience, and we appreciate your feedback.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your message.
We understand that costs can be a concern, especially when starting your career. We appreciate your feedback and are here to help you find the best solutions and we did attempt to contact you in response to your issue on Nov. 3,2024.
For assistance, please reach out via email at support@psi.memorang.com.