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PSI Exams

Overview

PSI Exams has a rating of 3.9 stars from 7,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 10th among Education sites.

service
505
value
324
shipping
2
returns
268
quality
325
This company responds to reviews on average within 3 days
+106
How would you rate PSI Exams?
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Tennessee
1 review
0 helpful votes
Follow Garry W.
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I could not find the product that I was looking for. I had another agent searching as well and finally between the two of us we were able to find this. I asked to have my password sent to my email and that never arrived, I had to set up a new account.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 6, 2024
Samantha P. PSI Exams Rep
9 months ago

Thank you for reaching out and we did attempt to contact you in response to your issue on Aug. 7,2024.

We understand that you had difficulty finding the product you were looking for. We apologize for any inconvenience this may have caused. Please reach out to the support team for further assistance with your account.

For further assistance, please contact 866-589-3088 or email ptsupport@psionline.com.

Washington
1 review
0 helpful votes
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Very easy website you navigate.Very easy website you navigate.Very easy website you navigate.Very easy website you navigate.Very easy website you navigate.Don't be greedy.

Date of experience: December 10, 2024
Michigan
1 review
0 helpful votes
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This is a game changer
September 7, 2024

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Date of experience: August 28, 2024
Virginia
1 review
0 helpful votes
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I signed up for a test that wasn't complete for my licensure needs. Finding just the right exam wasn't intuitive and I suggest the filters for the search input and instructions on locating the correct exam are updated. I'm paying twice now to take the second component and would love to help this not happen to others. Thank you.

Date of experience: September 12, 2024
Samantha P. PSI Exams Rep
8 months ago

Thank you for reaching out and sharing your feedback regarding the exam registration process. We did attempt to contact you in response to your issue on Sept. 12,2024.

To assist you further, could you kindly provide your full name, exam confirmation number, and any specific details about your concern? Please send this information to CDcareweb@psionline.com, and our team will review your case promptly.

We also appreciate your suggestion regarding the filters and instructions on locating the correct exam. Your feedback is valuable, and we'll make sure it is passed along to the relevant team so that we can continue improving the user experience.

Again, thank you for your understanding and for bringing this to our attention. We are here to help.

Nevada
1 review
0 helpful votes
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Tabs were wonderful quality
October 26, 2024

We purchased the tabs for the 2020 NEC Electricians code book. They were delivered quickly and the quality was very nice.

Date of experience: October 16, 2024
Massachusetts
1 review
0 helpful votes
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Quick and easy!
November 16, 2024

Loved the convenience of downloading my tests on my computer

Date of experience: November 6, 2024
Virginia
1 review
0 helpful votes
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Great Experience
November 14, 2024

Great Experience. I have used a lot of similar products and this was great.

Date of experience: November 4, 2024
Arkansas
1 review
0 helpful votes
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Website is difficult to navigate and can be difficult to locate tests or find info about tests. Also is difficult to contact psi if taking a test and location is hard to find as some locations do not have visible signage

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 8, 2024
Samantha P. PSI Exams Rep
8 months ago

Thank you for your feedback. We're sorry to hear that you’ve had difficulty navigating the website and locating test information and we did attempt to contact you in response to your issue on Aug. 8,2024.

For assistance with these issues, please contact PSI directly at 866-589-3088 or via email at ptsupport@psionline.com. They should be able to help you with any difficulties you're facing.

We appreciate your patience and hope your experience improves moving forward.

TW
1 review
0 helpful votes
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The practice test is overall fluid.
November 28, 2024

If the practice test can be performed on online proctor tool, it would mimic the real test. Because there are limited countries that provide test center to test takers, it's inevitable that some of us need to apply for online proctor. Therefore, providing chances for examninee to get familiar with the system can be very helpful.

Date of experience: November 18, 2024
Florida
1 review
0 helpful votes
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Excellent
November 15, 2024

Excellent. PSI test is a standard form of a core education cu

Date of experience: November 5, 2024
North Carolina
1 review
0 helpful votes
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Having already bought this practice test but being unable to access it, I am forced to purchase it again, hoping for a different result. I do not have an access code in my confirmation email from my test+practice test purchase. I would have a 4-5 star review here if I can get a refund for my double purchase. Support is down for Labor Day weekend.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 2, 2024
Samantha P. PSI Exams Rep
8 months ago

Thank you for reaching out and sharing your concerns. We're sorry to hear that you’re experiencing difficulties accessing your purchased practice test and that this has led to an additional purchase and we did attempt to contact you in response to your issue on Sept. 2,2024.

Please contact our support team directly at support@psi.memorang.com for assistance with this issue. They will be able to look into your account and resolve this for you.

We apologize for any inconvenience caused, especially during the Labor Day weekend. Your feedback is important to us, and we appreciate your understanding.

Georgia
1 review
0 helpful votes
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Practice Test
August 14, 2024

At first I had difficulties just trying to access the site to practice the test. Waited a day to re-try and it function correction. The questions from this site were way too Psychology oriented for me and I did not do well with these questions. The book questions were more straight to the point.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2024
Samantha P. PSI Exams Rep
9 months ago

Thank you for reaching out and sharing your feedback. We did attempt to contact you in response to your issue on Aug. 5,2024.

For assistance with the issues you've experienced on the practice test site, please contact support@psi.memorang.com. They will be able to provide you with the necessary support.

We appreciate your patience and understanding.

Wisconsin
1 review
0 helpful votes
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The experience has been good so far with psi
October 21, 2024

The experience has been good so far with psi. Thank you for helping me along the way so I can successfully complete this course.

Date of experience: October 11, 2024
Kentucky
1 review
0 helpful votes
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Fast order fulfillment...
November 15, 2024

Fast order fulfillment...was able to meet a short deadline.

Date of experience: November 5, 2024
North Carolina
1 review
0 helpful votes
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Customer service support has been terrible
October 4, 2024

Customer service support has been terrible. Instructions are poorly worded. Exam handbook is bad. Very confusing, lack of guidance, lack of instruction.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 24, 2024
Samantha P. PSI Exams Rep
6 months ago

We're sorry to hear that your experience has been frustrating, and we understand how challenging it can be when instructions and support don’t meet your expectations. We aim to provide clear guidance, and your feedback about the handbook and instructions is valuable in helping us improve. We did attempt to contact you in response to your issue on Sept. 26,2024.

For further assistance and to address your concerns more effectively, please contact 866-589-3088 or email ptsupport@psionline.com. They will be able to provide the necessary support and address the issues you’ve encountered.

Thank you for your understanding, and we hope you receive the help you need.

Nevada
1 review
0 helpful votes
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Ehhhhh
October 25, 2024

Expensive books and shipping for quality of books, please lower your prices, most books are bent at corners or damaged

Date of experience: October 15, 2024
California
1 review
0 helpful votes
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Fast and great service!
November 14, 2024

Fast and great service! It was easy to find the exact course I needed.

Date of experience: November 4, 2024
Oklahoma
1 review
0 helpful votes
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No problems ordering and paying for the information I need.

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Very simple to purchase!
November 14, 2024

Very simple to purchase! I really appreciate the unlimited attempts aspect. Thank you so much!

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Initial logon with my saved password didn't work
November 14, 2024

Initial logon with my saved password didn't work. Why? Re-loading it was confusing.

Date of experience: November 4, 2024