ProVape

Beware - their telephone number is to a single person who is in no position to deliver or handle customer issues. The e only thing this person can do is resend and/ or alert them of your emails. There is no escalation process and you basically have to wait for a reply….whenever that may come.
Date of experience: January 23,2023

Every time I place an order with this company, something goes wrong with the order. Then I have to wait for them to correct the issue. And they are hard to reach and take forever to respond! It's ashame that it is so difficult to order vape products from very few places and then one of the places that you can order from always messes up. Do not waste your time or money because you will be waiting very long. It is also difficult to get any help regarding the issues they have caused. I barely review. Please think twice when ordering from Provape.com. Does this look like the same product?

1 of 2 products arrived defective, I reached out for a refund and was asked for a video which I provided, I was given store credit for the amount of the device (not enough to replace it). I'd have to pay taxes and shipping again! They said defective devices are industry standard! BUYER BEWARE! THEY DONT STAND BY THEIR PRODUCT AND THERE ARE PLEANTY OF SITES THAT WILL, so learn from my mistakes and scroll to the next Google result!

Shipping was decent. The products are good. So far i have only ordered e-juice and have been happy with those. I have not ordered any vaping hardware from here so unable to comment on the hardware and accessories. Price seems a little high when compared to madvapes.com. Even so, i would still recommend.

I recently ordered from provape.com, my experience was great. Shipping was very fast, cheap and my order was packaged very well. Customer service was quick and resolved an issue I had very quickly. I highly recommend using this website for your vaping needs.