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PropertyRecord.comReviews 756

4.0

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Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.


propertyrecord.com
Wilmington, DE, United States
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PropertyRecord.com Reviews Summary

The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.

This summary is generated by AI, based on text from customer reviews

service
82
value
86
quality
87

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Not quite
October 18, 2017

The review was good, but I thought it would give a bit more detail in the description of the house and grounds as indicated in your work-up for the reports.

Date of experience: October 18, 2017
California
1 review
0 helpful votes
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More than I expected
October 17, 2017

A lot of information, but I was looking for tax info.to help in negotiating certain closing costs. I don't see that in this report. Sorry, maybe I clicked the wrong button.

Date of experience: October 17, 2017
West Virginia
2 reviews
0 helpful votes
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Went on line to check out the information listed for my home. The report was finished in a speedy manner. Information was concise and easy to understand.
It provided a good synopsis for any future buyers.

Date of experience: October 12, 2017
Mississippi
2 reviews
1 helpful vote
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IF I AM CHARGED ANYTHING OTHER THAN $1 I WILL START THE BIGGEST CLASS ACTION LAW SUITE YOU HAVE EVER SEEN IN YOUR LIFE. ATTORNEY J. R.

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 4, 2017
Illinois
1 review
3 helpful votes
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Scam
December 14, 2016

They tell you that it is only $1.00 then you get charged $18.95 from a completely other site.

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 14, 2016
Maine
1 review
5 helpful votes
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Check out reviews/complaints for PropertyRecord.com and you will be convinced NOT to do business with these scam artists! DO NOT give them your credit card information and run while you can. They do not provide a physical address, but one may contact California Consumer Affairs, California Attorney General's Office, and California Better Business Bureau to file complaints.

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 23, 2015
New Jersey
1 review
5 helpful votes
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Ok, typically I don't write reviews, however, if I don't warn you about this site, you to will be charged a fee of $18.95 from your account. I don't know what this site is for but they charge my account and I did not authorize the charge. DON'T GIVE THESE PEOPLE YOUR INFORMATION, YOU WILL REGRET IT. The responses from this so called place are all the same regardless if the commit is good or bad! They must run their company motto on the saying: There's a sucker born everyday. Don't be a sucker, be smart and don't use this company regardless of how many good comments are listed on this site. I truly believe all the good ratings are from the people who own the site and not real consumers. BEWARE...

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 19, 2014
Virginia
1 review
2 helpful votes
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Don't waste your money! You can get all the information this site has and more accurate for free on Zillo or Trulia. Not only that but I somehow got on a recurring monthly charge and didn't notice it until the second month. HUGE ripoff. DO NOT USE THIS SITE!

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 9, 2014
Illinois
1 review
1 helpful vote
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Brian Thompson is the manager very supportive and hardworking team I got the complete details and I am 100% satisfied with the service & i will recommend others to use their expertise :))

Date of experience: February 27, 2014
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You Saleema,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Pennsylvania
1 review
1 helpful vote
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Wanted owner information and history of house, information recieved was not accurate as also there was no history of home given

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2014
Pennsylvania
1 review
1 helpful vote
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Very happy with the report I received and the quick response to my request for information. Will definitely use this website again.

Date of experience: February 26, 2014
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You Mike,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Minnesota
1 review
0 helpful votes
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Brian Thompson went above and beyond what I expected. Excellent service.

Date of experience: February 20, 2014
Michigan
1 review
1 helpful vote
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Do not use this site
February 20, 2014

Do not use this site. This is a waste. They do not have access to any useful documents. This is a waste of money!

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 20, 2014
Louisiana
2 reviews
0 helpful votes
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I never this info was made so easy and simple to obtain. Oh, it's really due to the really capable and knowledge staff. Thank You Brain

Date of experience: February 17, 2014
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You Marge,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Ohio
1 review
0 helpful votes
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It was very informative
February 17, 2014

It was very informative. Didn't know a few of the things listed. Keep up on the pedifiles. Very good info. Thank you

Date of experience: February 17, 2014
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You Angela,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Pennsylvania
1 review
2 helpful votes
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Neat
February 17, 2014

Neat.

Ok. HOPEFULLY my refund goes through. Talking to people through here was a nightmare and a half. I was stupid and should have done my research before doing this like I normally do. I was just so quick to try and get to the bottom of a legal issue that I was like, "1.00? YES!" I initially asked customer support if it was just 1.00, no hidden fees, no scams... I was told, "No, this isn't a scam." And upon me pushing the issue, no one would straight forward answer my questions. I was told my money would be refunded when I found out 18.95 had been taken from me. No thanks! The report was awful anyway!

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 17, 2014
Texas
1 review
1 helpful vote
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I am very satisfied with the information I receivedon my report. I initially did not receive the report, but got online chat help and was able to get the report shortly after.

Date of experience: February 13, 2014
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You Kathlene,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Texas
5 reviews
1 helpful vote
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Excellent Customer Service. Impressive. I was responded to quickly, professionally. Thank you for being EXCELLENT! ~ Hope

Date of experience: February 9, 2014
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You Hope,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

GB
1 review
14 helpful votes
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While this place does have a few quirks to work out, and sometimes you have to go through an extra step to the get the report you're searching for, I don't think you're going to find a better provider for the same service. The reports are generally thorough, with more info that I expected. Sometimes I need to go through the trouble of requesting more research due to an incomplete, "automatic" report, but they will politely do the research manually and get back to you with the information you requested. I would give them 5 stars for attitude. No complaints there.

Date of experience: February 5, 2014
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You John,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

California
1 review
0 helpful votes
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I want the information I was after...
1465 E Peckham ln. # 34...
Help me with review then I will evaluate you...

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2014