Pristine Auction

Jeff C New Jersey
As a Ohio State College and Professional NY Giants Football collector, I've enjoyed everything I won on the site.
The first time I did any bidding and I won 5 items, I received The ups shipment within a short period of time.
Everything I won looked was exactly as described and If I see other memorabilia
I will be bidding again.

Great site for cards at fair prices pristine auction has it all for the sport collectors if you need it they have it give them a look you won't be disappointed

I recently shared a review about Pristine Auction that was negative. It was do to a complete lack of Customer Service when trying to deal with a transaction that did not go over well. After reading my review, the owner of Pristine Auction, Jared, reached out to me personally. After a little back and forth, I was convinced that he truly cared about my satisfaction and my business. He didn't have to compensate me to feel this way. Rather, the way he approached the situation and how he looked into the issue showed me he cared and I commend him for that. I learned a valuable lesson today. It can be difficult as a business owner to have everyone on your team share your values or go about doing business the way you would. I think I hit a glitch with his Customer Service Department and unfortunately had a bad experience. To be fair, I feel compelled to share this new experience with Pristine Auction and be fair by saying that everything was handled professionally in the end and I am satisfied with how everything turned out. I intend on continuing business with Pristine Auction in the future and would recommend to anybody to do the same.

So... I buy thousands of dollars in coins from several auctions as it is my passion to buy coins... I'm a 70 year old with cancer and retired military and completely new to Pristine Auctions whom I found on Facebook... so... I bid 135 dollars on an item and the bid came out at 13,500 dollars! An honest mistake... I immediately emailed Mary at customer service and asked them to correct the bid to 135 dollars, they did reduce the bid to 400 dollars and would not allow the 135 dollar bid, so I won the lot based on their 400 dollar fixed price on an item you can buy at a thousand places online for 185 dollars, which I offered to pay for the awarded lot, they refused so I kept emailing Mary at customer service and she refused my offer of 185 dollars and billed me for 468 dollars for the lot, I then forwarded the email in it's entirety to my lawyer, these people are a scam and they DO NOT have my permission to charge my card for ANY AMOUNT at any time, if they do, my lawyer will contact them with a suit... and by the way this was my second purchase with Pristine Auctions in just 6 days time, my first purchase was way over its value as well by the time all the extra charges were added, I now send all emails from Pristine to my spam folder to forward to my attorney... be careful with this company, there is many other auction companies out there that are superior.

DO NOT MAKE A MISTAKE BECAUSE THEY WILL NOT HELP YOU AT ALL! A child was able to access my account and purchase a mystery item. I was able to contact the company before it was shipped so before there is any knowledge of what is in the product and they would not help work something out. Worse of all is I did not want the item and would be ok them keep it and throw it away but they wont no they charge me the same price as the item for shipping 25$ in all for fees on something I don't want sent to me.