PriorityTire has a rating of 4.7 stars from 21,813 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PriorityTire most frequently mention great price, fast delivery, and customer service. PriorityTire ranks 2nd among Tires sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
I received my radar renegade tires pretty fast from priority tire. Tires were reasonably priced and had them mounted already. So far I'm impressed with these tires which I've never heard of before. Tires look aggressive but ride really nice and are quiet going down the road. Haven't put much miles on them yet but I'm sure they will do really good.
I received 1 bad tire out of 4! All I wanted was to exchange it! This has been the worst experience I've ever had with anything! And after a week I still don't no what priority tire is doing! I have sent at least 12 pics 20 emails and they don't answer back useuly till the next day wanting more pictures or documents from the tire shop on a tire that want balance! And on top of the I can't drive my truck! Yall are sorry!
I received my radar renegade tires pretty fast from priority tire. Tires were reasonably priced and had them mounted already. So far I'm impressed with these tires which I've never heard of before. Tires look aggressive but ride really nice and are quiet going down the road. Haven't put much miles on them yet but I'm sure they will do really good.
Products used:
Radar renegade tires
I needed tires for my equipment trailer. Stumbled upon Priority tires website! Found what I wanted/needed! Tire information was easy to find and description was clear! Tires were prices well and free shipping was an added bonus! I got several emails along the way threw the order/shipping process so I know what's was going on with my order! Great experience, I'll be back when I need tires again!
We're delighted to hear about your excellent experience with our tire service. Thank you for choosing us! We look forward to serving you again, and if you ever have questions or need assistance, feel free to reach out. Safe travels with your new tires!
My purchase went smooth as it could have! I will definitely use this company again! Soon! Cheapest prices, extremely quick delivery! Only complaint is that I never got a notification that the tires shipped or anything. They just showed up! Everything else was awesome!
We're thrilled to hear you had a positive experience! Thank you for your kind words about our pricing and fast delivery. We look forward to serving you again and again.
Bad really bad, I try some many times to communicate with the company costumer service and I never have any answer, really bad communication! Send me the wrong brand of tires
* PriorityTire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We would like to apologize for the extended hold time and if a human mistake happened on our end. On our end we're doing all we can to adapt and perform better! Do not fret, please respond to our email in order to further assist you. Thank you for your patience!
Just bought my second set of tires in two weeks. The process was easy on the website and both sets were delivered very quickly. The first set was for a bmw x5 and so far they've been great and got them for about half price of what all the local tire shops priced them for. The second set was for my f150 and getting them mounted today but I'm willing to bet they will be great also. Saved around $400 on that set. You can trust priority tires!
Thank you for your trust! Enjoy getting your new tires installed. Safe travels with your upgraded set!
I received my tires very quickly after placing my order. They arrived in perfect condition and are already on the mower. Thank you for such excellent service!
You're very welcome! We're honored to be your tire supplier and thrilled to hear about your positive experience with our tires, service, and delivery.
These guys are great. No hassle order and all 4 tires arrived at the same time, 2 days earlier than promised. Y'all be hearing from me again.
We're thrilled to hear that you had a great experience with our company. Providing quality products and fast shipping with affordable prices is one of our top priorities. We're glad to hear that we have met your expectations and look forward to serving you again in the future.
Priority tire really has good prices on premium tires,with lots of options. I am definitely going to purchase another set for my other vehicle soon. Thank You Priority Tire 👍
You're welcome! We are always here for all your tire needs!
My new tires arrived quickly and were in excellent condition. Will order from you guys again! Thank you for a great experience.
You're very welcome! We're thrilled to hear that your new tires arrived quickly and in excellent condition, providing you with a great experience. Thank you for choosing us, and we look forward to assisting you again for your future tire needs.
Good prices and fast delivery, I'm very satisfied with the whole process and will ship here again soon. Thank you.
Thank you for the feedback! We're delighted you found our shipping fast and prices amazing. We hope the tires live up to your expectations once installed. Thank you for choosing Priority Tire!
Great deal! Free and fast shipping can't beat it very happy customer. I will recommend to friends and family.
Thank you for your positive recommendation! We're delighted to hear that you received everything as expected and on time. Safe travels, and thank you for choosing us!
Good experience and purchase. Just didn't get any notification from FedEx when was receiving tires. Love the tires! Thanks!
Thank you for your review. We would like to apologize in the name of FedEx because not notifying you. We will contact them, in order to do it better for your next purchase. Thank you for your understanding.
I have already returned rating. In short...tires arrived two days before planned (total 5 days from order to receipt. Even leading up to Christmas). All 6 tires, Kumho 245/7019.5 were date coded mid-Aug. 2023. I'm very pleased. I went from skeptic (never having purchased tires online... to BIG FAN.
Skepticism for a new experience and store alike are completely natural - we're very proud to know that our efforts in providing great service and tires alike has resulted in excellence for you!
I received 1 bad tire out of 4! All I wanted was to exchange it! This has been the worst experience I've ever had with anything! And after a week I still don't no what priority tire is doing! I have sent at least 12 pics 20 emails and they don't answer back useuly till the next day wanting more pictures or documents from the tire shop on a tire that want balance! And on top of the I can't drive my truck! Yall are sorry!
Mr Jeffery, please know that we do not send out bad tires on purpose or knowingly - if a customer reports an issue we do try to investigate the issue and help! With that said, please note that we cannot know how or why a mounted/used tires can be faulty or defective, which is why we ask for clear and accurate documentation (photos) of the tire in question so that we can report the issue to our warranty team and attempt the manufacturer's defect warranty. This is a serious process as issues can be faked or caused during use, which is not covered. Rest assured that we try to keep this process streamlined and efficient, we only ask for the bare minimum required for the warranty!
In all of this, we do apologize to you if you really did receive an apparently faulty tire or if we were not as quick as you deserve in our messaging - our team does its best from start to finish to handle each and every case.
Please know that we're doing all we can to treat you fairly and figure out a solution to all of this!
My experience with Priority has been great ur prices are amazing and u guys always get the tires to me as soon as possible I appreciate that. Its just all around really great
We earnestly appreciate your kind words and can say that we'll keep doing all in our power to provide you with the best possible service and tires alike!
I have an account with Priority tire, ordered tires not available in my area so used Priority. Ordered on a Friday due one tire to replace a blow out. Called twice was told first call not shipped but in PA coming to MD on Monday. Still haven't received shipping tracking so called back today, was lied to tire coming from FL and they can't tell me when I'll receive it. I've learned buy local, I'm at the mercy of Priority now and they cannot be trusted. Terrible customer service, and lack of commitment to customers.!
Tip for consumers:
I have an account with Priority tire, ordered tires not available in my area so used Priority. Ordered on a Friday due one tire to replace a blow out. Called twice was told first call not shipped but in PA coming to MD on Monday. Still haven't received shipping tracking so called back today, was lied to tire coming from FL and they can't tell me when I'll receive it. I've learned buy local, I'm at the mercy of Priority now and they cannot be trusted. Terrible customer service, and lack of commit
Products used:
Tires
* PriorityTire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We do have many warehouses across the country and our shipping and logistics set-up is meant to ensure a 1-6 business day delivery time for each and every order.
If you are close to our warehouses, then naturally you can receive an order very quickly - but as you might expect, not every type of tire is available at every single warehouse!
Obviously we do apologize if we made some type of mistake in advising you beforehand or if indeed some kind of shipping issue occurred.
Please allow us to investigate and identify this situation so that we can find out want went wrong and make efforts to improve!
I ordered my Mastercaft Tires for my SUV and the process was simple and swift. The pricing just blow me away because I searched for hours. They arrived to my home less than four days. Which was extremely impressive for such a long distance. The set was in excellent condition when received. This is my second purchase and will always shop Priority Tires.
We're thrilled to have exceeded your expectations! It's fantastic to hear that the tires arrived quickly and that you're pleased with our price. If you have any more tire needs or queries, please do not hesitate to contact us. Safe travels, and thank you for selecting Priority Tire!
My experience with this company seems to be different than most. I will say a lot of their reviews seem to be bots. Ordered (2) basic tires 5 days ago. No tracking info yet, still says "awaiting shipment" mind you I live in Florida and they have 2 warehouses here in the state that they ship from. Emailed them, tried to live chat on the website. Waited on hold 2 separate times for an hour each. Called right at 8am (when they open) just to be on hold because they're "experiencing a high call volume" which I do not believe. Overall just a bad experience would not ever order from this website again and I'll make sure to tell my friends and family the same thing.
Tip for consumers:
Just got buy tires locally yourself. Shop local, talk with a local business you can actually communicate with and not some corporate entity who doesn't get back with you.
Products used:
Tires
* PriorityTire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We're quite saddened to see your review; we acknowledge the faults you imply however, while still maintaining that they are not representative of our usual business.
Namely, your (and some other recent orders) were negatively affected by an unlucky technical issue - some, not all, orders did not transfer correctly from one software suite to another, resulting in those orders not being automatically updated like usual. In practice this means that the orders did not receive the expected "shipping status" updates, which results in customers such as yourself likewise not being updated on the status of their order. That is certainly inconvenient and we do apologize that you were adversely affected - but please note that this is not the norm in any way, it's quite literally a new, unexpected development, a growing pain that can occur when any major technological and/or logistical change is being made.
Similarly, our enterprise is undertaking plenty of improvements behind the scenes, which does include customer service; from making adjustments to our methodology to simply increasing our employee count, we're doing all we can to adapt to the current challenges. The challenges are obvious and indeed what you dismissed - we are receiving record-breaking numbers of calls, emails and live chats. Our agents answer quite literally hundreds of calls every single day, not to mention emails and live chats on the website.
Finally, no, we do not bot/artificially inflate our reviews; we have more daily sales than we have total reviews on this platform, for example. The reviews you see are completely genuine, both the good and (few) bad.
All in all, we understand your frustration and do apologize once more, but we do ask you to understand that the issues you've experienced are neither due to deception nor lack of effort. We are confident that we'll come back from these recent failings and improve wholesale in all aspects.
Great experience with this company. Customer service was outstanding. Website order was tracked and delivered all together. Made me feel like My Tires were the PRIORITY!
Your feelings didn't mislead you, our customers and their satisfaction are our top priority!
Fast delivery but tires came strapped together. Not packaged in a box. All distorted and twisted up.
They will be mounted when the weather gets better in Tulsa. Hopefully no issues.
* PriorityTire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We can confirm that we do not send out tires in boxes or similar packaging; naturally we do understand the pros and cons of this approach, but in our 20+ year operating history, this approach has not caused any notable issues with tire quality or safety!
With that said, we're always keeping track of new developments and issues alike; some Bias tires indeed are a bit more susceptible to their form being negatively affected due to this shipping method. If you can, do give us more information about your specific case so that it may be documented to help better our quality control and allow for improvements in the long term! Likewise if you do encounter issues with the tires themselves you can and should contact us!
My husband couldn't believe the tire price is so lower than other companies what I looked for cayenne 22" tire. We got it, happy with purchase. Thanks.
You're welcome! We are thrilled that we made you and your husband happy! Thank you for trusting us!
Easy Peasy, Great tires at a great price. Shipping was prompt and
I'm very satisfied with all services. Happy Motoring Lowell Brooks
New or old, our selection is there to provide useful and quality tires for all manner of vehicles! We do wish you happy motoring with the old-timer Jeep as well!
We opened a new account easily and had our TAX Exemption situation handled swiftly and professionally; our VISA Card is U.S. GSA Smart Pay3, we work for the Coast Guard YARD Mechanical Group@ Curtis Bay, MD... ordered the twelve (12) tires on 29 FEB and we received all on MAR 4, could not have been a better purchase as far as we are concerned...intend to do business again, when able. Thanks, gw
We are thrilled that you are happy about your ordering process! Looking forward to doing business with you again!
This is my first time ordering from Priority tires. I hate having different brands of tires on my car. My usual places didn't have my tires, Priority did. The delivery was fast and I really like the fact as education personnel I could use my ID.Me account for a discount. The tires were brand new, by eye no sign of any damage. I haven't gotten them installed yet. So far so good!
Thank you for your great review. We hope the tires live up to your expectations. Feel free to update us on the quality of your purchased tires once they are installed!
Ordered on thursday. Delivered on monday. Thank you for fast delvery. Great price,fit into my budget. Will buy again
You're welcome! Thank you for trusting us!
Priority Tire is an online tire distributor. Our company deals with the sale and distribution of new
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.
Priority Tire was established in 2004 as VYC Tires. The company was formed in 2018as the
Sister-company of VYC Tires, in order to deal with the sale of new tires. The Priority Tire
Website was launched on March 8th 2018.
In order to ensure exceptional service in all of the 48 contiguous states, our company has opened
Three main warehouses to improve the delivery. The warehouses are located in Allentown, PA,
Jacksonville, FL and Grand Prairie, TX, with the Allentown warehouse functioning as our
Headquarters.
Our Allentown, PA warehouse was the first to be opened under VYC Tires in 2016. After that, in
Order to upgrade our delivery process to the West coast, we have established a warehouse in
Grand Prairie in 2018. Our newest warehouse is the Jacksonville, FL one, which was opened in
2019. Furthermore, we operate a few smaller warehouses to provide the best service available to
Our customers.
Thank you for your feedback! Feel free to update us on the tire quality once you test them more on the road. Happy driving!