• Printglobe

Printglobe

Is this your business?

Overview

Printglobe has a rating of 4.8 stars from 424 reviews, indicating that most customers are generally satisfied with their purchases. Printglobe ranks 117th among Promotional Products sites.

What reviewers want you to know

Positive highlights

  • My experience was very pleasant; customer service was awesome, and Susan Segalo is the bomb!!!
  • Every person, especially our Account Manager, was extremely knowledgeable, helpful, and friendly.

Critical highlights

No critical highlights yet

How would you rate Printglobe?
Top Positive Review

“Kelsey Schwartz in customer service was incredibly...”

Keli E.
1/17/20

Kelsey Schwartz in customer service was incredibly helpful and responsive re: a quick turnaround order with limited budget. Appreciated the willingness to not simply have RUSH order fees for small windows if things are workable on your end. Will definitely return to printglobe for future orders.

Top Critical Review

“False advertising - do not order from them!”

Robin C.
1/21/21

In spite of their website guarantee of a 100% customer satisfaction refund, they refused to cancel my order and refund me completely after I did not approve the proof they provided - which is within my rights to do. Instead, they insisted on charging me a $45 fee for artwork which I provided! This is not a reputable printing company!

Reviews (424)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (83) account manager (46)
Thumbnail of user robinc536
3 reviews
2 helpful votes
January 21st, 2021

In spite of their website guarantee of a 100% customer satisfaction refund, they refused to cancel my order and refund me completely after I did not approve the proof they provided - which is within my rights to do. Instead, they insisted on charging me a $45 fee for artwork which I provided! This is not a reputable printing company!

Service
Value
Thumbnail of user larryf92
Larry F.
1 review
0 helpful votes
September 3rd, 2015
Verified purchase

Ordered custom window clings and car flags. It was a little more expensive that I had planned, but both the clings and flags look great.

Thumbnail of user laurene53
Lauren E.
4 reviews
0 helpful votes
September 22nd, 2015
Verified purchase

It was great. Susan was amazing and super-helpful. She knows her products, had great suggestions and was great at communication. Product is awesome, price is eh but their customer service more than made up for the $.

Thumbnail of user davidf214
David F.
12 reviews
2 helpful votes
September 2nd, 2015
Verified purchase

The web order process was a little less clear than it could have been. So I started a chat and that cleared many things up. The person I chated with sent a followup email which was very nice, so I ended up using her via email to do the order transaction. She was great.

Thumbnail of user kellya122
Kelly A.
5 reviews
0 helpful votes
September 2nd, 2015
Verified purchase

Our account rep and was so helpful and really ON THE BALL! We had just come from another company that we couldn't even get to answer our emails in a timely manner. Thanks PrintGlobe. Product was delivered and is top quality. Sunstone

Thumbnail of user lisaf206
Lisa F.
6 reviews
0 helpful votes
September 15th, 2015
Verified purchase

I received an immediate response and the products were shipped on time as promised. I would use this company again.

Thumbnail of user allisonm82
allison m.
1 review
0 helpful votes
September 15th, 2015
Verified purchase

Every person, especially our Account Manager, was extremely knowledgeable, helpful, and friendly. Their patience, with those of us who don't really understand the concepts of what we're asking for, is reflected in their knowledge and calm demeanor. They have everything under control, and you feel confident that you have left your ideas and requests in their hands. Thank you, so much, PrintGlobe!

Thumbnail of user kristier9
Kristie R.
1 review
0 helpful votes
October 1st, 2015
Verified purchase

It was an easy task to send in this order. It was a fast turn around, follow up, and a great product.

KR

Thumbnail of user andread105
Andrea D.
4 reviews
1 helpful vote
October 1st, 2015
Verified purchase

Jim Yule was very helpful. The seeds look gorgeous. I did not love your two-step billing process, since I was a bit nervous about what I would pay. But it came in just slightly higher than the quote I was given. Still, it was strange to put an order without knowing what my final cost would be. We ordered these last-minute and got them on time. They were a big success.

Thumbnail of user georgeh257
george h.
1 review
0 helpful votes
October 1st, 2015
Verified purchase

The retractable badge clips we ordered were delivered in a very timely manner. The quality of the product is great. We thought our logo came out slightly blurry on the product once printed.

Thumbnail of user katm60
Kat M.
1 review
0 helpful votes
September 29th, 2015
Verified purchase

The order I placed was a reorder of a previous product, and it all went very smoothly. PrintGlobe already had our art on file, which made it very easy to reorder.

Thumbnail of user chrisn147
Chris N.
1 review
0 helpful votes
September 28th, 2015
Verified purchase

Printglobe.com provided excellent customer service and the product was professionally done. I would highly recommend Printglobe.com. Thank you Tatum Boyle for everything you did for us. Once again our poker chip rocked!!! Olivia @ CMATES.org

Thumbnail of user rong168
Ron G.
1 review
0 helpful votes
September 24th, 2015
Verified purchase

The banner literally came at the end of the day on Friday for a Saturday event- I was on pins and needles waiting for it to arrive.

Thumbnail of user craigr86
Craig R.
1 review
0 helpful votes
September 23rd, 2015
Verified purchase

I am the events producer for the Dyson School at Cornell University. In my search for a company to print custom napkins for an upcoming event I connected with one of your account managers who instantly made me feel like the job was in good hands. They worked with me to quickly create a product that is of excellent quality and appearance. They also managed the turnaround time and delivery with extreme care to ensure I had the napkins in advance of the event. The napkins were such a huge hit I will be ordering more soon, as well as working with this account manager again to create banners and other production needs as they arise.

Thumbnail of user sarahb504
Sarah B.
2 reviews
0 helpful votes
September 3rd, 2015
Verified purchase

We ordered the round sandstone coasters and had a portion of our logo printed on it in a dark green. They came out beautifully, and were shipped well and arrived ontime. We were thrilled and hope to order more as we need!

Thumbnail of user signs2
Sign S.
1 review
0 helpful votes
September 22nd, 2015
Verified purchase

The products were exactly as described. We used them for a custom project as part of an unusual solution for a very demanding customer. The customer was literally jumping up and down happy with the results.

Thumbnail of user caffem1
Caffe M.
1 review
0 helpful votes
September 21st, 2015
Verified purchase

We were very satisfied with the professionalism and timeliness of our experience with PrintGlobe. Our custom coasters turned out beautifully and have really added an extra opportunity to connect with our customers. Thanks for making this happen!

Thumbnail of user terao
Tera O.
1 review
0 helpful votes
September 19th, 2015
Verified purchase

PrintGlobe did a fantastic job with my order of metallic poms! The order was needed in a short period of time, delivery was ensured by the date needed, and the order was received right on time as promised! The quality of the poms and the handle with custom printing was excellent! I would highly recommend using PrintGlobe for any project!

Thumbnail of user cvag
CVA G.
1 review
0 helpful votes
September 18th, 2015
Verified purchase

Appreciated the customer service I received prior to even completing the order. Our organization needed a promotional item printed before an upcoming fundraiser and were behind on placing that order in a timely manner. Susan from printglobe worked with us to rush our order and we received it right on time. I truly appreciate the extra effort you took to make us happy and would definitely use your company again.

Thumbnail of user amyt145
Amy T.
4 reviews
1 helpful vote
September 16th, 2015
Verified purchase

I am very happy with my printglobe order. I ordered some pennant flags for our high school and they came out great. Even with a very busy (back to school) time, the order came within a few weeks. Jim Yule was extremely thorough. If I emailed him, he answered me within ten minutes if not less!! Thank you so much. I will be ordering again from printglobe!

Thumbnail of user uniqus
Uniqu s.
1 review
0 helpful votes
September 15th, 2015
Verified purchase

Sydney moore was very patient and understanding of everything i was asking. Thank yall very much with my coaster hope to see them everywere.

Thumbnail of user stevev25
Steve V.
4 reviews
8 helpful votes
September 15th, 2015
Verified purchase

The process from start to finish was fantastic. Sydney communicated through the design to print stages and when a problem with the printer arose she found an alternate solution ensuring our coolers were delivered on time. The finished design was well received by our fans and a great giveaway. Thanks so much!

Thumbnail of user jamesj311
James J.
1 review
0 helpful votes
June 7th, 2018
Verified purchase

My experience was terrific. I found the website easy to use, unlike some other trade show product providers. My customer service experience was exemplary. Susan got back to me right away. She answered all of my many questions. I got options I liked, and the proofs of my products were great. Most importantly, my products were delivered really quickly and they look great. I can hardly wait to start handing them out. I've already placed another order for a different product. This stuff is important, and choosing the right product and keeping it to a budget that you can afford while still getting what you want is stressful. I've had important orders go completely wrong with other companies. Every new company and every order requires a leap of faith. This is BY FAR the easiest ordering experienced I've had. I've got so many other things to think about. I'm grateful to Printglobe.com for taking this burden off of me. Bravo!

Thumbnail of user ceciliaj4
Cecilia J.
1 review
0 helpful votes
September 9th, 2015
Verified purchase

Ordered popcorn bags that our medical practice donates to a local school for athletic activities. Product was as described and shipped promptly. Jim Yule was our account manager and was prompt in email responses if we had questions! A+ service

Thumbnail of user lisaf890
Lisa F.
1 review
0 helpful votes
August 20th, 2020
Verified purchase

After our school's plans for distance-learning suddenly changed to the hybrid model, we ordered 350 printed masks on a very short timeline. I worked with Karen Boman and was extremely pleased with her customer service! She was quick to reply to every email (there were many!) and also gave me a really good logo placement tip that improved the design's visibility. We have received great feedback from our faculty and staff - everyone likes that the masks are lightweight, breathable, and they love the adjustable ear loops! I would not hesitate to order other products. Thank you!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Printglobe?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Printglobe?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business