PrinterPix

DO NOT ORDER FROM Printerpix UK
It's a waste of money and they lied about giving me a refund!
Wasted £70 for nothing DO NOT BUY FROM THEM

Easy and fast. Excellent quality. I loved all the photobooks. I have 6

I can't believe anyone was kind enough to leave a good enough feedback to get (2) TWO stars. Amazing. I was going to leave (1) ONE, but only be Use it won't let me see it 35 for the HORRIBLE "service", and I use that term loosely.
I would say customer service was the worst ever, but... they a tually don't have customer "service". That would be a cushy job. Nothing to do

They took my $55 for a Groupon, I tried for 3 1/2 months to make the books. All to no success. After MANY, MANY, MANY, MANY attempts at contacting them concerning their pathetic website and lack of ability to use it to upload my books, 2 MONTHS and 6 DAYS... AFTER... the Groupon expired, I got an e-mail telling me how I should go about preparing to create the books. They let me in on a VERY well hidden secret. "First, you need to create an account!" GASP!
I was blown away. If only I'd known it was so simple. NOT!

But, they started it off with a form letter, saying they were sorry for the delayed response. That they'd had "technical" issues and was still TRYING to get them resolved.
It's a shame notification of those "issues" wasn't mentioned when people bought the Groupon's.

Sorry sorry sorry sorry, and that's on their good days.

I need to start a business like this. Get $55 from people and then over 2 months after their expiration day, write and tell them how to go about using the system. The sane one that we were having technical issues" with. That way, by sending a form letter 2 months late, I'd have made $55 free and clear. Wouldn't have to print pics, make books, pay people to "SAY" they were being ASSembled, knowing they aren't.
I wonder if it's just husband and wife sending these form letters or if they have the whole family working on it? One thing for sure, no production, no products, LATE form letters... they certainly can't have much overhead.

SORRY COMPANY! Run, RUN FAST ABD FAR!
And funny thing, at the end of the review, you're asked to attach a picture. What should I was, stopped toilet, landfill, or keep it clean and just let people's imagination run free with SORRY COMPANY?!?!?

Today is 10/26 and I have yet to receive my order placed 9/24. I called today for only the 2nd time to hear Steve tell me the same thing I heard on 9/28 "it is with our distribution team". It is unfortunate that I have to call for an order that I placed over a month ago, but looking at other reviews this is not uncommon.

I check the website periodically and saw at one point that my order was rejected by the quality control team, but not a single email NOR phone call was received notifying me of any issues (both an email address and phone number were required to place my order). As someone who has worked guest services in an exclusive resort in Las Vegas, I almost felt patronized when I spoke to Steve this morning. Although he genuinely appeared to be shocked when I initially told him that my order had been placed over a month ago and has yet to be received, he then proceeded to activate customer service rep mode trying to sympathize with me. After a hold in which he said he emailed his supervisor TO email his production team (an action you would think a customer service representative would be able to initiate his or her self), I indicated to him that I truly had no confidence in his selected approach. I then proceeded to ask if I could get an email from his manager or management reflecting their actions taken. I was then abruptly placed on a hold that I was unaware was going to take place. I called out to Steve multiple times until he finally answered that his manager would send me an email detailing the actions. Now it has only been 14 hours since I have placed my call at 9:44 am PST, but that was nearly 5 hours that an email could have been drafted and sent. I feel that that is plenty of time to attempt to salvage an opportunity with a dissatisfied customer. Needless to say, I have yet to receive my email.

According to Steve, my order should arrive "in no time" as he avoided to commit to an estimated delivery date. It is just unfortunate that after a month of waiting for a project no one has attempted to inform me of the status of my project prior to my call and when an email from management was requested that went unnoticed. Once received Printer Pix will have to go above and beyond to receive any future business from me.

Full disclosure I did use a groupon, but to me that should not matter. Although it is not always the case, but it does illustrate that a discounted price may entitle you discounted service.

Book was very poorly made, will not do business again with your Company.

Excellent company with nice results and good fast service

Love it! Their designs on the cards are super cute I always use this website every year!

Pretty easy to use, though it look a little longer than I expected.

Reliable. Excellent quality. Easy to personalize. Highly recommend.

Great price, fast shipping, beautiful good quality canvas.