Easy to use, reasonable priced items. Printerpix did a great job with a photo of my mom
Its been a month already and i have not recieved my cup. I will never use them again. I even did a 2 day shipping and still have not recieved it.
Thanks to Kayla, she helped me in a very quick way! She understand my problem and proposed me a solution!
I was able to talk to Casper and Umesh. They were both helpful. They are knowledgeable of what they are doing. Thank you.
Called Customer Service, it sounded like they were in the middle of a stadium surrounded by 50,000 other reps. I purchased a deal from an online group-coupon ;) place. Even with the special deal price I got, so not worth the time or trouble I've had dealing with thiis business. I ordered multiple copies of photo books, only to receive versions of the book which I did not add to my cart to order. Tried emailing customer service for help and was told to send photos of all the copies of the wrong books I received, so I did. They did not respond in the time frame they say they will and I waited an extra 2 days before finally calling them to ask what was going on. My phone call was an eye opener... it was a call center atmosphere and I could barely hear the rep over the background conversations, noise, laughing, etc. When I could hear the rep, I could barely understand them. Their English was poor, broken, and not clear. When I questioned what was said for clarification purposes, the reps got aggitated and short. From what I could hear and understand, it was basically a script. Once I did get a hold of someone who spoke slighly better English, it was still extremely hard to hear over the background noise. All attempts at calling their US office number were re-routed to the same horrible call center regardless of the options selected. I tried every single one. All lead to the stadium call center. No matter what proof I sent them (and I had screenshots, photos, logs, everything possible) to show their error, they insist it was not their fault and that their computers or programming do not make mistakes and this was my fault. Finally after multiple discussions, they agreed to reprint the books for free but I had to pay a $20 shipping charge via Paypal. The entire process seemed unprofessional and shady. I'm still waiting for the books and have been told they shipped, but of course they still have not arrived. Whatever the outcome of my books are, their fate was dealt the minute I placed an order with this company. Never again. And I will tell everyone and anyone to never do business with this company. The entire experience was one I hope to never have to go through with any company ever again.
I received my blanket with my pictures but they misprinted my name and my husband's name. And then we didn't get back with me to correct the problem.
WE CALLED AFTER PLACING THIS ORDER NOTICING THERE WERE DUPLICATE PICTURES... WE WERE TOLLED THAT THE DUPLICATE PICTURES WOULD BE CORRECTED BUT WERE NOT, HOWEVER WE ABSOLUTELY LOVE THIS PROUDUCT!
Tracking info was not available until the morning it was delivered
Website is great. Very easy to navigate. The photo book is good quality.
It was supposed to arrive prior to Mother's Day it was a week late
Shradha was chat representative and she was very nice and had good knowledge of your product. She resolved my problem very well
Sradha was very helpful and to the point with my order and was able to resolve my matter in a great way!
The quality was very good. I was just disappointed that I couldn't add the couple's name & date on the book. I had to do that separately.
Love printer pix! Third time ordering! Great quality and easy to use to personalize your creations!
I was unable to upload my picture and Maya Watson was so kind to upload
My photo for me and walk met thru the process of placing it
Lots up upsales… would rather see everything upfront.
Look forward to the pictures and will evaluate quality/experience for future business.
It was easy to arrange or change the pictures to suit me! Thank you so much!
I am so excited to see the books! The only problem I had was when I put my coupon number in, it looked like the bottom line was not correct. I checked everything three times, then I proceeded to the next page. The correct amount was on that page. I think that might cause some confusion--it confused me!
The order took a while to get and the cover cut my husbands head off
My son's graduation announcements arrived as described for a great price!
Great product! Quality items. Worth every penny and Happy I made the purchase.
Overview
PrinterPix has a rating of 3 stars from 4,838 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members