Gayathri was amazing in helping me with the issue I was having with my Groupon. Kudos for her assistance! Looking forward to working with PRinterPix.
This company has the absolute customer service... ever... DO NO EVEN THINK about purchasing from this company. I think they are set up to scam you!
Great quality and great pricing, I loved the many, many options to customize my product.
The books are beautiful. Thank you for doing such a great job!
Excellent! While online user experience could be improved, I was happy about the final product.
It was such a frustrating experience during the composing. Photos don't stay in the picture frames. They randomly jump around. I do love the high quality printing quality Printerpix offers. Hope things will get better in the future.
It turned out beautiful my sister loved it! Thank you so much for such an amazing gift.
Pictures came out amazing blanket was so nice and big and comfy I love it it's a great gift
It came a little late but it's perfect. Picture is awesome material is very nice
Quality and delivery time was excellent. Price was high. Bought a groupon and price was juiced up.
Not happy with price, product excellent
I sent email 2 times regarding for the quality of the print and didn't receive any response.
This book was great quality and they did exactly what I asked them to do! Great work!
The picture book turned out so great and the shipping was super fast! Would purchase again :)
This is a classic example of a company who are all too willing to take your money but will not;
A) fulfill the complete order you paid for
B) answer any calls, emails, tweets, facebook messages within a reasonable time
C) take ownership of customer service issues until 3 months down the line
The print received was of the quality you would hope - but that is the only positive I can give.
The downfall was the fixing kit they sell you after you order the item - it never arrived. Therefore, the Christmas present I bought was incomplete and the recipient could not and still cannot hang this print!
I called and emailed many times, each time being told that they were sending me the hanging kit - but every time they sent me an easel instead.
After a while - and 5(!) easels later, it felt that nobody was taking my complaint seriously. Eventually, 3 months later, after much complaining via all the various methods, I eventually got a refund of £2.99 which was the cost of the hanging kit. Which I have to say has felt like a kick in the teeth and like I say, no hanging kit!
If it is sub-standard service you want, and you have hours, days, weeks and months to waste on hold to their Customer Service line (at further expense to you) or you like sending lots of emails/tweets/facebook messages with no response - than THIS is the company for you!
Staff who I interacted with and were never able to send me the item I paid for... Manika, Jordan and Haroon - there were others - but that would mean trawling through the many many many emails I sent and received - where I was no further forward with my complaint.
Bottom line - this was cheaper than photobox but then photobox have never let me down on the service end - this teaches me an important lesson - you get what you pay for. There are many many other companies that will look after you and actually value your custom - go to them.
Took a long time to get but job was quality. My mom loved the blanket and the texture of it
No add photos pictures what I choose………………………………………………….
My order was perfect and shipped really quickly! Thank you for offering quality blankets!
Great quality! Love the pictures. I would definitely recommend this place.
Great deals, end even better quality.
So happy with the design.
I wish you could provide some more options for the front and back cover
Choices of covers and sizes are good,clip arts need to be updated.
Great choices to create, problems navigating thru system, could not edit project,hopeful that the pages will be satisfactory since computer screen showing some darkness and blur.Tried the "chat" box several times,no help obtained.
Overview
PrinterPix has a rating of 3 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members