PrinterPix

The navigation to pick the options was easy and the options offer I'd like

Pretty easy! The blanket is definitely big. Not thick though. Its beautiful for a light weight decor. Definitely a great buy.

3 weeks later and they havent even sent an order confirmation email, I contacted them 4 days after I placed my order and informed them that I bought the album for my anniversary which was 1.5 weeks away. They told me that from 7 to 10 working days I would have it. I contacted them again, to see if I could get a tracking number as I didnt receive a single email from them, but no luck as "we dont use tracked packages but you will receive your package in the next 3 working days"... 5 working days later, I contact them again and "Nancy" has the nerve to tell me that the delivery is from 15-18 days... Just to try and save their $#*!, not only that, but as I was telling her about my problem she took 5 minutes to answer every message, claiming that she had other customers to attend to, 30 minutes waiting for a response I told Nancy not to worry, because the more time she made me wait, the more time I had to leave a bad reviews of this awful company explaining every single problem I had. Needless to say, when I said that her mood towards me changed, and she started to actually pay attention to me... But it has taken 1 hour of my time to get to this point...
THERE ARE SO MANY OTHER PRINTERS OUT THERE THAT TAKE 3 DAYS TO DELIVER THE ITEMS, DONT USE PRINTERPIX IT HAS TERRIBLE SERVICE AND VERY LONG WAITING PERIODS

I recieved the wrong canvas photos, had them picked up by UPS and delivered back to printerpix. Emailed them about the issue twice and didnt hesr bsck for over a month. Called 4 times, told multiple times they would get back to me after and they did not, after making me do all the legwork calling ups to confirm they recieved their wrong pictures back. Also sent me an invoice for 35 dollars during all of this which is still just unreal. Through all this, I finally spoke to the only competent customer service representative for this company. Her name is Amy Joseph, and she should be promoted to the head of the customer service department so she can show the rest of the company how to resolve issues like this and not lie to the paying customer and make them reach out time and time again to try and get a refund or get their correct order sent out. Printerpix, your company has horrific reviews and I now know why. I am giving you 4 stars because I told your only competent employee that I would give a good review after she made things right for me and did the job nobody else in your company could, which was shown time and time again during this process. Sorry but I am not giving credit to your company but to Amy Joseph. She is the future of your company, promote her or continue recieving your subpar reviews and losing would be returning customers like me.