Primotronix

I always wanted to access a website that sells a very huge variety of tech gadgets. These included computers, projectors, and laptops, GPS, home theater system and all other tech-y items we are always reading about online.
I am thrilled to have found about this very good company named as Primotronix. At first I was hesitant to visit its website but then I gave it a go. I was amazed at the diversity of the goods that they have now. The low prices are also worth looking at. I am always saving a lot of money every time I visit this site they have.

If you ordered from primotronix I would advise cancelling the order. If they already have "processed" the order then don't bother waiting for your package it probably won't come or will have the wrong stuff. File for fraudulent charges with your card company. That is what I did and I have my money back and I'm much happier for it. From what I've read and seen no one has gotten what they ordered from here."Customer service" will keep you on hold until you give up.

These guys are professional scam artists. I placed an order in Sept for a $335 Canon Powershot. A week after expected delivery, I called them to check on tracking. They said it hadn't been shipped yet. I cancelled the order. They billed my card and never sent the camera.

I contacted the Better Business Bureau and the company responded to them saying my refund would be processed in 10 days. It's almost January and no refund. I have made a complaint to the NY Attorney General's office and they are investigating.

They continually put me in a phone loop that disconnected after 20 minutes whenever I tried to phone Primotronix. They never responded to any emails. These guys are CROOKS!

This company stole $849 from me. I ordered a camera from them and was told that it had arrived. After several days I contacted them and was told that it was held up in customs and I would receive a full refund. After ten days I sent a complaint to the Attorney General. They are NOT a company but a front for a deceptive sales practices. DO NOT DO BUSINESS WITH THEM! I tried to call them again and was told that the company was no longer in business and they had bought the domain. Sounded like the same man I talked with the four previous times.

I ended up making a mistake and calling them and ended up making one my largest retail mistakes of my life. Granted in the grand scheme it wasn't a ton of money but I probably got talked into spending $300 more than if I would have just stuck with who I usually buy my electronics from.

Basically my mistake was I wasn't sitting at a desk truly doing the math of what the seller's "package deal" was promising when I was on the phone with them but when I got the equipment and did the breakdown ugghhh(not by the Invoice, it had no breakdown they just stuck a a single price for all the equipment... didn't break down of any pieces/per price). So I got stuck with a set of lens filters that I could buy elsewhere for $11 they charged $69. And then they OUT RIGHT LIED about the battery life of the OEM provided battery so I got an extra battery that I believe they charged me $125 for probably worth $20. Then they had a "warranty" special: Which turned out to be untrue also. And the list continues... After receiving everything I almost returned it all to notice the have a 20% restocking fee. Well That pretty much negates me worrying about how much extra I paid. So at the end of the day I chocked it up as a learning experience... you need one of those every once in a while.

I don't know how they are with just ordering off their website, but I recommend if you feel you need to call just go else where. (I was wondering why they had 2 exact products that were $150 differently priced)

WARNING, BUYER BEWARE! I normally research a company BEFORE I place an order, however today, after my Sony DSC-HX200 was removed from my Amazon cart due to non-availability, I felt a sense of urgency to order the camera from the lowest advertised online retailer. SHAME ON ME! After reading all of the negative reviews I Immediately sent them an email requesting that my order be cancelled. I received a phone call from them asking why I wanted to cancel my order. I was honest and told them it was because of the CRAPPY REVIEWS. I was threatened with a 15% restocking fee, which I told them would be disputed. I received another call offering to reduce my total order by $50. I said NO! After restating to the rep my reason for cancelling, he told me that "I was confused and asked that I call back when I had a reason for cancelling and hung up on me while I was still talking. I then sent them another (not so nice) email. Within about 30 minutes I checked my credit card online activity. I noticed that they credited the full amount of the charge. THANKS TO ALL WHO TOOK THE TIME TO POSTED THEIR REVIEWS! I CAN VALIDATE THAT THIS COMPANY IS BAAAD TO THE BONE.

Stay away at all costs! This company uses the bait and switch con to lure in customers and upsell them with cheap, overpriced, generic merchandise. If you order with them, you have to cancel as soon as possible and NEVER say you changed your mind because of an online review. They will likely lose their temper and hang up immediately, never to be heared from again. They flag your phone number so your call won't go through and sometimes just pick up the phone and blatantly drop it back down to avoid unhappy customers. Their merchandise, if they do end up sending your order, will almost certainly be refurbished, and then they can get a cash in with your restocking fee. It makes me sick how these businesses can thrive in deception and dishonesty. Never order with Primotronix unless you want to be haggled and upsold by a group if rowdy sleaze bags that will not hesitate to lie to get their way. I have even heard of them threatening customers into making 5 star reviews for "discounts." Stay as far away as you can. This company should be shut down and destroyed for what they did and continue to do to their customers. THEY LIE ABOUT WHAT THEY HAVE IN STOCK AND MAKE FAKE SALE DATES (to try and justify the low prices). STAY AWAY!

11/07 The 800# for Primotronix is no longer working, when I called the new number listed on the www site I was informed that they had just purchased the www site and that I needed to contact my credit card company for a refund!

09/11 Ordered a camera from Primotronix.
09/16 the charge hit my credit card
09/18 I was informed that the camera was shipped the previous day
09/23 they could not provide a tracking #
09/24 Steve told me that it was shipped from overseas and they could not provide a FedEx tracking # until it lands in the US sometime next week.
09/30 Steve told me that it should be arriving next week
10/07 Reggie informs me that their distributor was unable to ship it, and they would refund my $$ within 7 days
10/17 refund still has not arrived, Jeffrey informs me that it takes 7-10 dyas for the refund to process
10/23 Refund still has not arrived, Jeffrey informs me that they processed the refund on 10/18 (11 days AFTER I was told I would have my $$ back in 7 days)
Jeffrey also informed me that they didn't refund my money for eleven days after the order was canceled because the credit card companies allow them to wait 30 days.

DO NOT give these liars your money or credit card information!