Eddie D.

WARNING, BUYER BEWARE! I normally research a company BEFORE I place an order, however today, after my Sony DSC-HX200 was removed from my Amazon cart due to non-availability, I felt a sense of urgency to order the camera from the lowest advertised online retailer. SHAME ON ME! After reading all of the negative reviews I Immediately sent them an email requesting that my order be cancelled. I received a phone call from them asking why I wanted to cancel my order. I was honest and told them it was because of the CRAPPY REVIEWS. I was threatened with a 15% restocking fee, which I told them would be disputed. I received another call offering to reduce my total order by $50. I said NO! After restating to the rep my reason for cancelling, he told me that "I was confused and asked that I call back when I had a reason for cancelling and hung up on me while I was still talking. I then sent them another (not so nice) email. Within about 30 minutes I checked my credit card online activity. I noticed that they credited the full amount of the charge. THANKS TO ALL WHO TOOK THE TIME TO POSTED THEIR REVIEWS! I CAN VALIDATE THAT THIS COMPANY IS BAAAD TO THE BONE.