PranaHeart

This is not a legit company! I payed for my order and never received it. Their phone only gives a busy signal and they do not answer emails. They stole $150 from me. DO NOT order from this company!

Great price, easy to contact. Trusted quality. Im in the jewelry biz. I like to buy crystals and stones. There are alot of companies out doing similar things. This is onbe of the best of its kind. Be careful of cheap copies that are glass and pass themselves off as crystal or semi precious. I reall y like their site and choices plus gift bag is included.

I ordered on March 10th, and still waiting. I emailed them couple of times with a no response from them. My card was charged. I will contact PayPal to reverse my charge. Please don't waist your time and money with this company, it is a FRAUD!

Update! I am still waiting! Have you noticed all of the positive review above the negatives are very recent?! I wonder how they forbtheirs before mine - :). . I got contacted by Sarah from PH asking me to remove my review in lieu of compensation. I told her I am not asking for a freebie, and all I wanted to do is have their truthful response. She said my package was leaving PA on the 25th of last month. Still no package! When I checked my order is says still processing! WOW!
Will be calling PayPal to get a refund! Terrible CS! Don't order from them!

I am so sad to see these reviews but in a way relieved that I am not the only one. They were advertising on Face Book and numerous friends "liked" them. I checked out the website and placed an order for the Amazonite necklace on March 8th. NEVER got a shipping notification and have sent FOUR emails to date with not one response. So completely frustrating! This company is a SCAM and needs to be shut down! I want my money back too and compensation for the frustration it has caused me! If I could rate them a NEGATIVE 10 I would. And to think they are selling products that help with "well-being" and "balance". They should be sued!

I really don't understand these reviews. I'm so sorry for those who had a bad experience as mine was just perfect. I ordered two on Nov. 3rd, they gave me a USPS tracking number and emailed me every step of the way as well as kept me updated on Messenger: it was out for delivery on the 7th and delivered on the 12th. Perfect communication, and I adore both pieces. I have worn one or the other nearly every day since. So gorgeous. I have to give this company two thumbs up from my experience.

Placed my order for the Buddhist Amazonite Mala Bracelet/Necklace - on 3/19/17 and received an order confirmation. Payment made through paypal. I have tried to contact the company numerous times and no response. The link for the contact me is a "no-reply" email address. Very disappointed but at least now I know I am not alone regarding the problems with this company. Facebook should block their ads effective immediately. I ordered a similar product from TURKEY, yest TURKEY and it only took 3 weeks from it being handmade to being delivered to me, clearing customs and everything.

I ordered 2 malas in the beginning of February and they still have not arrived in April! I contacted customer service by email, as that was the only option, and they eventually sent me an email back saying the goods were coming in March, but there was a problem with the tracking number. As I still have not received the goods now by end of April, I sent 2 more emails, but no one replied to me.
There is no option to track items, it just says the items are shipped. And there is no option to get the money back.

I bought a breacelet, it took for ever to arrive, kept contacting them and they said this supplier was slow in shipping, but when bracelet arrived it wasn't at all what I ordered. I didn't want a refund only to get the necklace I ordered. After 2 weeks without any reply I was upset tso I asked to have a return slip, I finally got something online but without a return address. Please note their website doesn't have any information to contact them.