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Barb Z.

  • 2 Reviews
  • 16 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping, Society

Member since March 2016

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    156

Review Distribution

2 Reviews by Barb

5/2/20
The necklaces are just dyed resin. Cute but not exactly the chakra balancing stone I was hoping for. The bracelets are pretty but definitely not real stone. Probably just decorative beads. Shipping was slow. Customer service was slow too.
3/28/16
I ordered 3 sweaters and a tank top. The shipping took over three weeks, but I didn't mind that so much, however it made me much more disappointed because I had waited so long to get the items. One sweater was not even similar in cut or color to the picture. It was really ugly, and the sweater in the ad was so cute and whimsical! The next sweater was sized really badly and although it did look similar to the picture in cut and color, it was made very cheaply and there was no real fit to it, around the body, it was like someone made a cheap copy of a nice expensive sweater. The other sweater was supposed to be a nice fluffy cardigan. It was polar fleece on the inside and tee shirt material on the outside. Soft, yes... Attractive, no! So when I contacted the company they said ohhh sure you can send the items back, BUTwe want to see pictures of what u mean, AND to get a refund we will charge you shipping both for delivery (delivery has been free) and return... It's a scam. Plain and simple. You get what u pay for I guess. I knew the prices were too good to be true!
customerservicer1
CustomerService R. – DressLily Rep
Dear Barb Z.
Thank you so much for your important feedback.
I am sorry to tell you that the order number you offered is incorrect.
Would you mind sending us your valid order number or email address? If we made a mistake, we would like to assist you so much therefore contact information is very important for both of us.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily. Com/
We will help you to solve your return issue after we checked the detail information.
Thank you very much for your kind support in our work in advance!
Yours Sincerely
Dresslily Customer Service

Barb Has Earned 16 Votes

Barb Z.'s review of PranaHeart earned 11 Very Helpful votes

Barb Z.'s review of DressLily earned 5 Very Helpful votes

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ieneb
8/30/20

Very disappointed My merch did not look like photographs and I do not think glass beads qualify...

kristinl81
1/2/20

Received 2 orders and was charged for both. Sent one back but still no refund. Credit card...