PortraitPuzzles has a rating of 4.72 stars from 52 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PortraitPuzzles most frequently mention customer service, and high quality. PortraitPuzzles ranks 1st among Puzzles sites.
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My Friends mom passed away and she loved puzzles. I ordered 6 different puzzles and gave them as MOMentos. I decorated frames and put one of each puzzle in. I also decorated gift bags to match each frame. It was beautiful. I recommend this puzzle as a wonderful gift.
This puzzle has purple and black and some white. Not at all the colors in the photo I submitted. It's not true to color. I purchased as a gift for my 89 yr old mother who loves her dog and puzzles. It's not true to life
My Friends mom passed away and she loved puzzles. I ordered 6 different puzzles and gave them as MOMentos. I decorated frames and put one of each puzzle in. I also decorated gift bags to match each frame. It was beautiful. I recommend this puzzle as a wonderful gift.
A wonderful many humans make a con, yet i've my request in a flash without deceptive, so i'm extremely satisfied along with your management in view of this magnificent conveyance. Keep up the incredible help that I deliver anybody.
For my daughter's 10th birthday, I ordered a puzzle. The puzzle is delivered on schedule and in excellent condition. My daughter adores her present. Even, the customer experience is excellent. The whole procedure is fantastic and easy to follow. Thank you so much for the great present. PortraitPuzzles is fantastic.
I couldnt be more pleased with my experience with Portrait Puzzle. The turnaround time from order to receiving the puzzle was quick without paying for any kind of expedition. The tin was gorgeous and the puzzle itself was nice quality. The recipients of this puzzle loved the uniqueness of this gift and that it was of a photo of their beloved dog. A beautiful, thoughtful gift for under $50?! You just cant beat that for the puzzle lovers in your life.
They do a very good job, quality pieces and the size is good., I got the 300 pieces and the sizes are good.
I purchased this for my boyfriends parents for Christmas (first Christmas together) and they loved it! His mom even shed a tear. Its great quality and looked just like the picture I sent them. I would highly recommend it to anyone looking to make any present personalized!
A great and creative gift! I got one for my BFF with an old picture of us and she absolutely loved it! Also the product itself is very good in quality. I definitely will be buying again.
Puzzles are my hobby. I ordered the family portrait here. Thanks for the good quality. This puzzle is amazing.
Pieces fit together nicely. Easy to upload picture. Couldn't believe I received the puzzle about a week after it was ordered.
I ordered a 1,000 piece puzzle. We got to the end and to our dismay, it was missing a single piece, right in the middle of my granddaughters face. Yikes. I contacted customer service. They said they couldn't send a single piece, so they would replace the entire puzzle. They didn't ask for the original puzzle to be returned. I didn't look forward to going through 1,000 pieces to find a single missing piece, but their offer was very fair. When I received the replacement puzzle, I was amazed to find it was entirely put together already! Incredible!
Cool thing about this service is that they work fast and do their job very good. Ordered a puzzle with a portrait of me and my beloved here before Valentine's day. She was so excited when she unpacked the present. We spend a week or so to gather it, because the pieces were tiny. Very impressive!
Thank you!
Portrait Puzzles is surprisingly professional. Don't let their retro looking site fool you. These guys are nothing but the best.
We ordered a puzzle for a family member that happens to love puzzles and also her grandkids. So why not combine both of her favorite things in life? We purchased a puzzle from portraitpuzzles.com since they were the top Google result.
Everything went smoothly. The order went out the next day and arrived at my door a few days later... just in time to be wrapped for the birthday party. The puzzle was a big hit. Everyone loved it. Extended family have been asking, "Who ordered the puzzle?" There is already a list of family members waiting to try this puzzle out.
Cut to a few days later... the puzzle is almost complete. Except it was missing a single piece. So I emailed portrait puzzles late at night. They responded first thing in the morning. They offered to send us a new one to make up for the missing piece. I was surprised to find out they also sent it with rush delivery.
They delivered a quality product on top of being fast and professional. I would highly recommend them again for custom puzzle making.
I adore making puzzles from the childhood. I've tried these ones and I am satisfied with the quality!
Not photo quality. The picture looks like it was printed on a cheap inkjet with the quality set to the lowest position. Not glossy. The pieces seem fairly thick. I expect it to go together well but image quality was disappointing.
Hi Pete. I'm sorry you're disappointed in the print quality. We certainly don't use a cheap inkjet with low quality settings. However, it's possible that we missed a color-setting problem, so we would like to re-do your puzzle to try to fix it. Please contact us at 888-785-2130.
Thanks,
Jay
I received a 1008 piece puzzle of my grandchildren for my birthday and absolutely love it! The puzzle pieces were sturdy and of varying shapes so that only the correct pieces would interlock. (I have other puzzles in which all the pieces are identically shaped, and it not only makes for a boring puzzle, but it is nearly impossible to tell if some of the pieces are correctly placed.) The completed puzzle is a high quality picture that is now framed and hanging in my den. I would highly recommend this product!
Turn around time was really quick! And the image looks great! I purchased one for my daughter, and one for my mother and they were both really pleased.
I recently sent Portrait Puzzles an image to copy. Image had lots of extreme color contrast. When I received my puzzle I was disappointed that much of the vividness was missing. I wrote an email just asking if that was to be expected with so much contrast. Without my even asking, Ashley immediately offered to reprint and send at no additional charge! Got it yesterday. Beautiful, as was the service and attitude.
My puzzle looks great and the box it comes in is very sturdy. The color is very nice. The cost at portrait puzzles is very reasonable.
The quality is outstanding! The customer service is excellent! Our small town Main Street organization ordered 100 puzzles for a Christmas event. In addition to fabulous quality and customer service, the puzzles arrived within a week. These guys are amazing!
J Roberds
After receiving a puzzle you gift at Christmas we were quite impressed. As avid puzzlers we have several friends we wanted to send a gift to. After placing an order which I thought I had deleted I went on to place another order.
When I reviewed my order I did not see that the original one had not been deleted. When I received my confirmation via email I saw that the price was double. I am mediately sent them an email after trying to find a phone number to cancel the original order They said it was too late and I'm saying it was within 30 minutes of the order. But it wasn't too late for them to have already withdrawn the money. And they said they couldn't cancel an order that was personalized but I thought that was what puzzle you was all about all of them are personalized right? Anyway I feel like I've been scammed and robbed and I would never ever recommend them to anybody
Tip for consumers:
Idk
Products used:
Personalized puzzle
Hi Rolane. I'm sorry to learn about your disappointing situation. This isn't the service you should expect from us.
After searching for an order in our system using your first name, I wasn't able to find one. Could it be that you ordered from another company?
If it is Portrait Puzzles, please contact me and we'll get it resolved.
Jay
jmcnamara@portraitpuzzles.com
608-796-1124
The website was super easy to use, upload photo, choose size of puzzle, etc. But the colors are not quite as bright as I had hoped. Probably due to enlargement, but maybe an option could be to saturate the colors more. Ordered 2 and sent one to my girlfriend who traveled to Italy with me. Great souvenir!
Loved my puzzle! Used it for a birthday gift where each piece was mailed separately [click link below for more info on this gift] and the pieces held up great in the mail with just a slip of cardboard in the envelope to protect them!
http://www.behindthemask.me/1/post/2014/10/if-my-dad-had-facebook.html
PortraitPuzzles.com is an online retail business that specializes in just one product -- custom photo jigsaw puzzles. Upload a photo, choose a puzzle size, and check-out online. We guarantee that you'll be impressed with your photo puzzle.
PortraitPuzzles.com is a family owned business in LaCrosse, Wisconsin. We launched in 2005, and have been working to improve product quality and production capacity ever since. Delivering a product that exceeds your expectation is our #1 goal.
Thanks Precious! Glad to hear that we came through for you.