Popeye's

Fm 1764 Texas City
This has to be the worst store i have went to. It seems the order is never correct. On this order had to go back because the apple pies were left out. Upon getting home found the order not correct missing or incorrect chicken pieces. When this was picked up the person packing the order was adk if breast pieces were packed in the order and he assured us they were and he had packed the order his self. Guess what….you got it…no breast and missing a wing on a 10 piece order. It seems every time we purchase from this location something is wrong with the order. This is ridiculous and upon calling the store they want us to travel several miles for the order to be corrected or we have only 2 days to come in for the correction. Come on now this isnt rocket science or is it. Duhhh no wonder! Don't worry enough is enough and they will not make a mistake on future order…thats because there WILL NOT BE ANY FUTURE ORDERS!
Its no wonder they dont have reviews on the corporate website

Beware of ordering an extra side with your meal. It cost's $7.00. Also, they don't even fill the container up. So not worth it

I had went through drive-thru to pick up some lunch. Very fast, friendly, my order was correct and HOT. I will definitely be going back.

Very disappointed don't waste your money kfc better value and bigger portions. Coke and coffee half full cups we won't be going there again

The employees barely speak English I had to try to explain my order four times and it was still wrong

This location has improved 100% and customer service is amazing! My chicken was hot and ready. No complaints at all.

She is a very nice person with knowledgeable skills and very kind and understanding with the customers.

Waited 20 min no one took our order. We ended up going to KFC. Better food and service. Need to train your employees on customer service skills.

The size of their pieces of chicken are astonishingly small. I didn't know that a thigh could be bite sized. What a rip off. Never again.

I got a Popeyes story for you, 1-6-2023, the Fort Smith AR. One on zero st. I go there and there is a long line, two people give up their place in the drive thru, so i finally get to where you order and there is a sign that says please pull up to the window, well 20 min later i get there. I was getting 3 orders for the office and they proceeded to tell me they can only take one coupon from me so i explained how long i was in line and she said sorry, so i asked to speak to her manager and she said the same thing after i explained it to her, finally the manager got me her GM and no help there either, so asked for a phone number of her supervisor, she wouldn't give it to me and said she was the GM, to which i said well your a Horrible general Manager then and she told me in a very hateful way that i could just leave and then called me a $#*!. Now im not writing this for any perks from Popeyes in any way, from this experience i am Through with this company, i wouldnt take any thing from them if they offered it. And i will tell this story to the mountain tops, now i know they wont go out of buisness from me telling of what happened to me, but i will not be silent!

Bought chicken today 12 pcs. Chicken tasted like they throw it in fryer without any seasoning awful.

Placed an order on mobile app for Popeyes
Location: ******* Vanowen St. Reseda *******. Picked up my order, it was missing the 8 pcs Nuggets. I called the number of the store and was told that I can pick it up, when I got to the store the person in the front stating that their phone is broken and that I called the office. So I asked her what are u gonna do about it? She said nothing, i didnt receive ur call and I am not giving u the missing item. I called the number again somebody picked up stating that she remembers me calling and put me on hold, hanged up and never answers again when I tried calling back. I called the number over 10 times and nobody picked up, I left a message. Tried calling customer service but there is no way to speak to a live agent. Person in the store aren't very
Helpful and this is not the first time that this happened. I was explaining to them that I had to go out of my job and will be late to pick up my kid at school. The nuggets is for him btw. This is not about the nuggets or how much I paid it's about the stress, the inconvenience it caused me. I had to drive back and be late to pick up my kid. I paid my food, followed the process, they messed up and making it impossible to make up for their mistake. The people at this store shows no love for their work, maybe u aren't getting paid right or do not like what u do but u applied, agreed and getting paid for the job so it is ur responsibility to perform ur duties. Reported them to BBB.

The Popeye's in Spanish Fort Al has great service, and the chicken is fresh, crunchy and batter not too heavy. Highly recommend.

It takes minimal effort to run a team and laurel/magnolia store sSucks Balls, They cant run Popeyes other than keep Children behind the counter with defects grossly put