website thubmnail of Popeye's
How would you rate Popeye's?
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Georgia
1 review
0 helpful votes
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Worse Popeye
June 22, 2022

This is the 3rd time I experienced the issue in witch the restaurant lack of organization the dine-in was closed no note on the door witch by the way doors was unlock, facility in disarray, employees attitude like can care less, short in many of the staples products. I will not use this facility for sure in the future.

Date of experience: June 22, 2022
Iowa
4 reviews
3 helpful votes
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Was in the drive thru and ordered surf and turf with mac & cheese. He comes back and says we are out of mac & cheese so I said fries. I then ordered (2) flounder sandwiches and he comes back and says they are out of fish. I then said cancel my whole order. I couldn't get out of the drive thru as there was a car behind me. When I got to the window I told the kid that I don't have an order, but some advice and told him to take down the cardboard sign for the fish sandwich since they are out of it. I said this might help other customers when they pull up to this $#*! hole. He just looked at me like a deer in the head lights.

Date of experience: April 16, 2022
Alabama
1 review
0 helpful votes
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Dicourteous manager
February 13, 2022

Walked into their lobby no one was at the front desk everybody just looked at me in the back finally a manager came forward told me the lobby was closed, I told her the door was open. I was the only one there in the lobby, so I said do you want me to leave? She said yes. I got in my car and took my happy $#*! on my way. This was Mobile Alabama schillinger road. Then I went to Zaxby's and got some of their horrible chicken which I had never had before the exact snack was dry the toast was dry the fries were old I just can't win today. So sad.

Date of experience: February 13, 2022
Texas
1 review
0 helpful votes
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Ghost pepper wings
January 7, 2023

These wings are the best I ve had hands diwn.i vote Popeyes should make the regular spicy chicken into ghost pepper chicken for a limited time also and keep ghost pepper wings on the menu permanently.

Date of experience: January 6, 2023
Michigan
1 review
0 helpful votes
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Slow and dishonest
April 5, 2023

I love the chicken sandwiches but very disappointed in the time it takes to place your order and receive your food. It seems ALL restaurants are this way. If your the 5th car in the drive through, plan on getting your food in 25 to 30 minutes. I visited the 23 Mile store in Shelby Twp. Michigan and the Chicken Sandwiches looked and tasted different. I finally figured it out, they made it with thigh meat! That is not what is stated on the menu (Breast Filet).

Date of experience: April 5, 2023
Missouri
1 review
1 helpful vote
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Visited the Popeyes at 5750 Belleville Crossing St, Belleville, IL *******, on 20 May 2023. Purchased a eight peice with one large side and four biscuits. The chicken had no flavor (not seasoned) and was overcooked and dry. After three bad experiences, Popeyes will no longer be a resterunt I patronize. Over the years the quality of the product has deterated to the point I can't support the business anymore. Time for a major revamp of product/service.

Date of experience: May 22, 2023
Canada
2 reviews
0 helpful votes
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Not good
December 17, 2023

35 dollars for a family pack. I open the bag to see the 8 peices of chicken.
4 drum sticks.
3 backs.little no almost no meat on these.
1 wing.
Cold fries.
Zero white meat
Felt ripped off on purpose.
I will not go back.
I met the owner of the company when in LA California.now thats a great chicken place.
No here...this isnth3 second time for Popeyes here in Vancouver for me.wesr Vancouver.never again for me.35 dollars.just sad to he ripped off like this.

Date of experience: December 17, 2023
Pennsylvania
1 review
0 helpful votes
Follow L P.
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I think Popeye's chicken is a lot better than KFC. KFC is good but it's way too greasy! The flavor is better but Popeye's is very good too and not near as greasy! I've never had any problems or complaints about Popeye's and I've been there several times.

Date of experience: March 19, 2023
Canada
2 reviews
0 helpful votes
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New popeyes Wings
January 19, 2024

Firstly 'Id like to say I love Popeyes chicken, tonight I tried the wings. Normally I love the chicken I get from Popeyes tonight the wings were so greasy, it was almost inedible. I definitely will not be ordering wings again

Date of experience: January 19, 2024
Florida
1 review
0 helpful votes
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Poor management
June 14, 2023

The 34st and 6ave north Popeyes is not has no respect for employees or customers. Management is horrible. They will not allow you to file a complaint.They will over talk you and have you running in circles. The treatment I received today while being high risk pregnancy is uncalled for and discriminatory.

Date of experience: June 14, 2023
South Carolina
1 review
0 helpful votes
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My husband and I along with our granddaughter frequent Popeyes Louisiana Kitchen quite often. We are on vacation in TN. We went into Popeyes in Sevierville but could not eat after seeing the place. It was beyond dirty. We first went to wash our hands and the sinks were dirtier than my hands and the floors in and out of the restrooms were nasty. Someone seriously needs to clean that place up. We went on to the one in pigeon forge and ate lunch.

Date of experience: July 27, 2023
Texas
2 reviews
16 helpful votes
Follow E J W.
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Today I went to the Popeye's on Altamesa Blvd.in Fort Worth, Texas.
The food was terrible. The chicken sandwich was about half the size it use to be and cold.
The Large Red beans and rice had about 2 spoons of red beans and the rest was rice.
It was a waste of my money.
I will never go back to this Popeye's again.

Date of experience: April 6, 2022
Virginia
1 review
0 helpful votes
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Good service
October 7, 2023

These restaurants popeye is the best restaurant in waynesboro, the service is good and the workers are doing great job. The Order taker and the Parker are doing fast service. The manager ( black guy) is very friendly, respectful and talk nice to me ( customer). I will always come to buy my food here. Thanks.

Date of experience: September 29, 2023
Alabama
1 review
0 helpful votes
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Recent Visit
June 19, 2023

To whom it may concern,

I went to store ******* – Center Point Alabama

I waited more than 40 minutes in line, then told at the window, I could not add to my order and the, I had to pay extra for any sauce after spending $$64.65 in a chicken order. The female in the window acted as if I was lucky, she was there to take my order. I would never have had her in the drive-thru. She was totally rude! The sides were not as promoted. We only got small cups of mashed pot. And mac/chz. Not large portions as on the screen.

I drove 30 minutes one-way to get Popeye's chicken. I realize that was a mistake. I came into this location prior to the time stamp of 6/16/2023 – 5:21 p.m. CST. I did not leave the drive-in until after 6:00 p.m. CST.

Craig Kuntz
*******839
*******@yahoo.com

Date of experience: June 19, 2023
Missouri
1 review
0 helpful votes
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Very poor service
December 21, 2023

On 12/17/2023 my wife and I placed an order on the app to be picked up at the Waterloo, Iowa location. They did not start the order until I arrived at the scheduled pickup time. When I returned to our hotel room I noticed that the order was incomplete and incorrect. I asked the ordering personnel and the supervisor why order on the app if you are not going start the order until I arrive. They told me the app does not work properly and were short and snippy with me. I will not go back to this location.

Date of experience: December 21, 2023
Missouri
1 review
0 helpful votes
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St. Charlws, MO
April 23, 2023

I went to the Popeye's in St. Charles tonight 4-23-2023 and it was the worse experience that I had with a fast food restaurant. When the lady said that all she had was small piecesl she was correct. They were small and cold. Very bad experience.

Date of experience: April 23, 2023
Florida
1 review
0 helpful votes
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Tried store #8534 in Lutz Fl 3x in past 2 months. 1st two times, they were out of fried chicken. Said it would be 10 minutes the 2nd time. No wait option the 1st time. They were just out. 3rd time, tonight, I ordered a 3 piece meal, dark, and when I got home and opened the box there were only 2 pieces in it.
Don't waste you time ordering from this franchise. You'll be disappointed every time!

Date of experience: June 13, 2023
Florida
1 review
0 helpful votes
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I ordered a two piece box of fried chicken at the cost of $10 $9.98. I got a breast and thighs. The breast were so dried out all that Lowes was Chris Chris crispy and stale red beans and rice was the red beans and rice was mostly rice, if there was a way to get my money back, I would love that but if you want fried chicken Publix fried chicken is so much better and if you want some spicy, I recommend a non-breaded wings thank you Michael Waters *******@yahoo

Date of experience: July 13, 2023
Wisconsin
1 review
0 helpful votes
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Horrible
October 23, 2023

We're first in line, took 15 minutes to order because they didn't train the guy. Took 20 minutes to get our food. Didn't get sides or biscuits or sauces. Manger wasn't there to talk to. First time there and I won't be back.

Date of experience: October 23, 2023
Virginia
1 review
0 helpful votes
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Really good buscuits
November 13, 2022

We went into the Popeyes in Waynesboro Va at 12:30 today. Will NOT go back again. Through the drive thru and inside ordering, no one could get an order right. They were leaving stuff out of the orders. One guy in the drive thru was told to pull up and wait. He waited 20 minutes, and came in to find out what was going on with his order. It was sitting at the drive thru window. It was cold. The chicken was full of grease. My husband ordered spicy, however he ended up with regular. Fries were missing from my granddaughters order, and the shrimp in mine was well overcooked. People comming in while we were there for 20 minutes, also with complaints of stuff missing from their orders. This is very poor management. The buscuits were absolutely delicious though.

Date of experience: November 13, 2022

Overview

Popeye's has a rating of 1.7 stars from 528 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Popeye's most frequently mention customer service, chicken sandwich and fast food. Popeye's ranks 321st among Restaurants sites.

service
279
value
262
shipping
100
returns
111
quality
240
+96