website thubmnail of Popeye's
How would you rate Popeye's?
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New York
4 reviews
0 helpful votes
Follow Lina X.
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Nasty food
February 10, 2023

I ordered food at the Rosedale, NY Popeyes and it is disgusting and tastes like $#*!. I do not trust the Popeyes in Rosedale after such a disgraceful meal. I feel humiliated and conned by Popeyes. Do not eat from Popeyes please think twice.

Date of experience: February 10, 2023
Missouri
1 review
0 helpful votes
Follow Glenn S.
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I've been here three times and they never have have anything. Always out and they make wait even if they tell you they have it…. Then they say pull over and wait another 15 minutes and the order is always screwed up! I'm sick of it! I'm always going to KFC from now on!

Date of experience: March 19, 2023
California
1 review
0 helpful votes
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We went out hey drive thru was asked to park because chicken needed 3 minutes. After 20 minutes I went in to see what was going on. They said 5more minutes. After a hour passed I walked in and ask for corporate phone the manger said she didn't know the number. My chicken needed 5 more minutes. I had to ask them to just give me what the had. Food was cold and fries cold macaroni burnt. I paid $70 and I will never go again.

Date of experience: May 21, 2022
Idaho
1 review
0 helpful votes
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Night crew
September 16, 2022

We walked in around 8:10 weren't greeted and we wait for about 10 minutes before our order was even taken and all the staff members were trying to avoid eye contact with us as we were waiting because they were ignoring us. Girl with short blueish purple and Black hair took our order and was messing around with one of her co-workers completely ignoring us and then just walked away and we were unsure weather the payment process was over. Very sad to say that this was absolutely an awful trip here hopefully this gets fixed :(

Date of experience: September 16, 2022
New Jersey
1 review
0 helpful votes
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I waited in line for 5 minutes, then was next in line. I waited another 10 minutes and the employee looked at me and kept making up orders. Completing ignoring me! So rude and did not care at all! Finally I was so fed up I left and went to Chick-Fil-a where employees are very friendly and courteous!

Date of experience: August 17, 2023
South Carolina
1 review
0 helpful votes
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Racism
February 25, 2022

I ordered my food on the phone and when I went to pick it up I got called racial slurs and called a monkey trying to pick it up. I also found pubes in my burger all on the top bun. -1 star if I could.

Date of experience: February 25, 2022
Tennessee
1 review
0 helpful votes
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Popeyes is the best chicken around here! There are 4-5 other chicken places around here and Popeyes is by far the best! The chicken sandwich is way better than any other. Service is always quick and I ave never had a mistake in any of my orders. Employees are always courteous and friendly.

Date of experience: June 8, 2022
Georgia
1 review
0 helpful votes
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Need help
August 15, 2022

To slow need more help hope not get any more old chicken afte i pay 24 dollars its a shame to seve and then wait 30 minutes for chicken on wynnton road and get that girl out the window she is supper slow

Date of experience: August 15, 2022
Nevada
2 reviews
0 helpful votes
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Girl with pink hair
January 23, 2022

I went to Popeyes on north 5 and that girl was so rude and talking attitude. She needs to find better customer service. You just opened this Popeyes up and I wouldn't recommend just because of her.if I could put negative stars I would

Date of experience: January 23, 2022
New York
1 review
0 helpful votes
Follow Hector S.
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Bad service
September 28, 2023

I just bought 10 pcs of chicken with biscuits and fries. My surprise the biscuits were packed with the. Chicken. When I got home, I got soggy biscuits. I had to throw them away. I beg you to train your staff to pack items separately to avoid food waste. Thanks!

Date of experience: September 28, 2023
Washington
1 review
0 helpful votes
Follow Chris M.
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Out of everything
August 28, 2023

After ordering online to pick up to skip the drivethru. I arrived just on time according to the text sent to us. I was asked to wait which was fine they were understaffed. The problem was no one informed us prior that they were out of all the sides we ordered. After about ten minutes the nice young man started to put my order together he then informed me they were out coleslaw so I substituted to biscuits than it was no dessert my wife ordered so I substituted that so after another five minutes of getting this together he informs me they are out of mashed potatoes and it will be at least another ten minutes if I want those so I just take fries. What a mistake the fries were so dried out and cold they were not edible and I had a huge box of them. So after spending close to $60 and only getting chicken that was any good we will not ever go back to any Popeyes location and I will tell everyone I know to stay away.

Date of experience: August 28, 2023
Louisiana
1 review
0 helpful votes
Follow Travis M.
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Popeyes used to be my favorite chicken place but now it's horrible. The chicken is tiny, the price is outrageous, the biscuits are dry. Years ago it was my favorite chicken. Now it's my least favorite. I don't know where they even find a chicken that small anywheres looks like the size of a pigeon: the flavor isn't the same it's just gone downhill big time. And I will say it again… the prices are crazy!

Date of experience: January 11, 2024
Illinois
1 review
0 helpful votes
Follow LDA L.
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He took my money and never finished the job. He is a fraud. After he took my money. He did some work and then never came back. He left my yard a complete mess. He lied repeatedly. First he said his kid was in the hospital, then it was weather, then he was sick, then he said he had a car accident, then he said I needed to pay more in advance to have him come back to finish his work. He is a fraud.

Date of experience: September 30, 2023
Texas
1 review
0 helpful votes
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Im glad cajun rice is back. But $5 for a large and it is not filled up to the top. 3/4 of the way maybe if you're lucky. Very dissapointed cheap a** and the chicken is small. Not a chicken, maybe they are using cornish hens

Date of experience: July 26, 2022
India
3 reviews
0 helpful votes
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Best site
January 16, 2023

Professional is also very friendly to free users, I plan to pay for it, pay attention to professional. From the time requirements, it is very suitable for leisure use, but I often lose it, it is very easy to use, really good

Date of experience: January 14, 2023
New York
2 reviews
1 helpful vote
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Consistently poor service
February 14, 2023

This is my 3rd and final visit to the Jefferson ave store in Newport News. They are always out of a product or it takes forever to have someone come to the counter to take my order. Even then, there is no greeting nor eye contact. Today at 5:03, i was told by some young girl 'we aint neva had no tackle box.' So the commercials and the signs in the window were mistakes? I pointed to it on the menu board, which is when a manager approached saying they were out. A promotion that just returned days ago and they are out? Your employees dont know what you sell? First the mac chz, then the ghost peppers and now this. I understood the craze from the chicken sandwich but the company is now trending white insufficient inventory. No apologies and no coaching to the employee. I cant do this company anymore. Back to Kfc i go. Popeyes really needs help with developing a system of supply transfers between stores, training professionalism with operational training and thinking about customers first.

Date of experience: February 14, 2023
Illinois
1 review
0 helpful votes
Follow mary h.
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My hubby and I went for the 2nd time. He asked for a breast -- got a thigh. Food was cold. Thought I'd try the mac and cheese they're advertising, put the spork in it and the whole thing came up in one big blob. The 1st time was good; this time was awful. Went to another one in Aurora IL a couple weeks ago and it was warm, tasty and what we ordered. Looks like this location needs some help.

Date of experience: November 28, 2021
Missouri
2 reviews
0 helpful votes
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While ordering a 5 piece box, I asked for anything but thighs for this order. The announcer said what do you want? I said anything but thighs i. E. legs will do as a substitute. When I arrived home I had one wing, one breast and 3 thighs. Needless to say I was mad. You can bet that I will not be darkening your doors again in the future and will tell everyone that I see what great service you have. Also the store is located in Paragould Arkansas on highway 42. Store looks great but service is lousy. This is the second time that this has happened in the last month. Good luck on staying in business.

Date of experience: October 7, 2022
Indiana
1 review
0 helpful votes
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Chicken like leather
October 16, 2023

Popeye's store no. 644,1083 W McClain Ave., Scottsburg, IN. Four pieces of chicken purchased October 16,2023 at 4:30 pm: breast, wing, leg, thigh. Pieces so dry that half of each piece could not be eaten. Dry portion like leather and couldn't be chewed. Most likely sat under a heat lamp all day long before my wife and I got the food. This Popeye's store in southern Indiana the worst chicken that my wife or I have ever had at any chicken restaurant. Chicken from Popeye's from cities in northern Indiana were great (Michigan City, Lafayette, La Porte).

Date of experience: October 16, 2023
Texas
1 review
0 helpful votes
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Worst food ever
February 17, 2024

First of all we went through the drive through and we were the second in line. It took 30 minutes to get an order for 2. Then we could see the people making the food and they were touching our food without gloves on which is completely disgusting and to top it off well…. I'd rather eat dog$#*! then eat there food. Gross gross gross

Date of experience: February 17, 2024

Overview

Popeye's has a rating of 1.5 stars from 528 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Popeye's most frequently mention customer service, chicken sandwich and fast food. Popeye's ranks 321st among Restaurants sites.

service
279
value
262
shipping
100
returns
111
quality
240
+96