Popeye's

Had not been to Popeyes in about a year. As a family that only eats Fish And Poultry, Popeyes was a go to at least once a month. But, had not been to one since 2022. Decided to go to a Popeyes in another state while traveling 7/10/2023, expected to get a great bunch of chicken for the family. Ordered Chicken sandwiches and tenders for some. Every one in family was appalled of how the Popeyes chicken had changed. Absolutely terrible breading on all the chicken. In reading reviews the following day we were not the only ones that were disappointed about the terrible lack of delicious chicken from the past. We along with all our relatives have eaten our last pieces of Popeyes [Chicken?] Times change but, Popeyes has not changed for the better. Wanted to give a ZERO rating. But, we will do it with our money spent elsewhere. Good by old friend, money speaks louder than words when it comes to poorly prepared food.

First of all I went to order the workers are so rude disrespectful they would tell me the price before I finished ordering. I got my food and I ordered four tenders and got 4 they were so thin way thin than u except paper thin and only got 4 went to ask for a refund they were being disrespectful and only gave me 2 thin pieces I waited for the manager and they never came really cold food. And the mac n cheese was brown all burnt. The worst! Never coming back and never go there! Never go to Popeyes GreenWood Indiana

I am beyond disappointed with my food. The
8pc Chicken tenders I ordered are all fry no chicken. The flavor is very dry. It has the worst texture and is probably a few days old and refried. I am very unsatisfied with this meal.

I placed a catering order for 16 people with the Popeye's located in Mason Ohio off Mason Montgomery Road for Pickup on Thursday December 16,2021 to be picked up at 11:45am. This was placed 5 days in advance. 15 minutes before I was to pick up the order the Manager Amanda called me to tell me they were out of chicken. I asked her to place the order at another location and she said she could not do that since she was a franchise. I called the corporate office to get the same kind of response. Sorry but they ran out of chicken and there is nothing they will do.

A month ago i went into the drive through with my family of 4. On our return home our spicy chicken sandwich's were NOT spicy but plain. I called and spoke to a manager who was nice and said she would put down 2 chicken sandwiches and went a step beyond that and said she wanted to include 2 desserts. She took my name and receipt number and said when I am ready just come on in, it will be in the book. Unfortunately the manager was not at all nice today. She now stated I wasn't in the book and there was silence and no dial tone. She hung up on me! I called back of course with the same rude attitude as before and again I got hung up on! I will never ever take my family of 4 to this establishment ever again! Poor customer service will never keep people coming back!

I work retail nearby a Popeyes, and just had a lady who desperately needed to use the restroom be denied services to the restroom even though the restaurant was waiting to be open. Seriously, threatening for the police? Disgusting!
As well, I went on break one day to try Popeyes- only to find later that my chicken was undercooked and pink. I suffered a stomach ache all day, and promptly fed any leftovers to my dogs. The fries and biscuit were the only decent pluses to the meal.
Please improve this business.
Roswell NM 2775 N Main St is the address to the Popeyes of my town. I am currently at work as I am typing this. The incident with the young woman happened just 5 minutes ago as I type.

I was so glad to see a new Popeyes open in the Syracuse area but that didn't last long. Shortly after the store opened I returned, after being there opening day, and there was a pile of dirt in the middle of the floor and all of the tables were dirty. The person that waited on me didn't know how to ring me up. Even after that I went back and was greeted with "our soda machine isn't working and we don't have spicy chicken". Again the person didn't know how to ring up my order and all of the tables were dirty. Not surprising but no one was at the drive through and I was the only person in the dining room but there were employees standing around but no one felt the need to even clean the tables. I guess I give up.

We visited the Town Square location at 8:30 pm. The cashier was very unprofessional almost laying in the window. We asked if she could make sure our food was hot only to be told that it would be 50/50. Not understanding I asked for clarity and she explained that some chicken had been prepared 30 minutes ago and others a little later. I asked if she could give us fresh chicken and she said no because they close in 45 min. I asked to speak to the manager and he abruptly came to the window and said "What you need" I began to tell him and he cut me off and stated "I give you money back we are cooking anymore chicken". I was so shocked that I couldn't even respond. After returning my money he rudely said " Give my ticket". UI let him know that he was rude and that I would not be returning and he said fine. I would not recommend this place to anyone and if you have children working there please check on them because he was extremely rude to his staff in the background.

Tried my first Popeye's in the Town Center Mall, Boca Raton. The chicken tasted great and crispy though the fries were a bit small. Well 3 hours later my stomach started turning and wasn't feeling well. I can't say for sure but my body and intestines were in distress. Need I say anymore.

Have you ever craved something? You just wanted a certain food for a meal. Well that was me. I saw the sign on Sunday evening at a Popeys in Hickory. Ghost pepper wings it read. I love hot wings. The hotter the better. Been craving those wings since i saw the sign. So i go there today, tuesday evening. I am told that they no longer have them. They sold their allotment of them and have no more. I said the sign outside reads you ghost pepper wings. Now ive never eaten at a popeyes, because its out of my way, and i never will now. This is crap. I had to wait in the drive thru for 7 minutes, because once youre in line you cant get out, to get nothing. Terrible service.

I went with my family to popeyes. My son ordered chicken tenders and Mac and cheese. He got his food the chicken tenders were not cooked and the Mac and cheese was cold like it came out of the fridge. I order the chicken special and mashed potatoes my mashed potatoes were way to spicy to eat that was a waste of money. I will go somewhere else. Popeyes is off limits.

We got a 5 piece chicken tender. The tenders are so small they they are like a chicken nugget. They had just open and they taste like they were left over night. My husband order a 4 pcs the chicken is all dried up and they had just opened. Aw

Drive up, fast service, but my crispy chicken sandwich was not crispy, in fact it had changed color, the bottom on chicken breading was gray from sitting in the sandwich bag. Gross and chicken was grisly. Will not be back

I ordered a butterfly shrimp tackle box which is supposed to be 8 butterfly shrimp. I got popcorn chicken and was told that they were out of the butterfly shrimp after I paid and received my order. And they kept my receipt.