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Popeye'sReviews 542

1.4

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Popeye's Reviews Summary

Popeye's has a rating of 1.4 stars from 542 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Popeye's most frequently mention customer service, chicken sandwich and fast food. Popeye's ranks 328th among Restaurants sites.

service
290
value
271
shipping
101
returns
112
quality
247

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Arkansas
1 review
0 helpful votes
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Worst customer service
October 23, 2024

Decent food but done of the worst customer service I've have had. Would give lower review if possible. Front counter had no line and attendance spent 15 MINUTES arguing with each other over who would take my order; all refusing to serve me. When they saw to me they literally threw my family order in the bag to send me off.

Date of experience: October 23, 2024
Florida
1 review
0 helpful votes
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I purchased two $6 dollar big box meals today at Popeyes in the drive thru. After leaving I noticed they charge $6.99 each for the $6 dollar boxes. This stinks and I will never go back to Popeyes for anything! Beware is the SCAM Popeyes is offering! The charge was a credit card and they did not give a receipt with the purchase

Date of experience: October 20, 2024
Georgia
1 review
0 helpful votes
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Sanitary
October 14, 2024

I went to two Popeyes one on Belair and one on Washington. Popeye need to train all staff on the how to handle customer food. No gloves, from money to food. Employees no gloves, cellphone then food. Touch face then food. The last time I found hair in my food. This is disgusting. Poor quality when it comes to handling customers food

Date of experience: October 14, 2024
Virginia
1 review
0 helpful votes
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Too expensive
October 5, 2024

Bought 5 small chicken tenders and side and drink cost me 20.00. Not eating there anymore, was stil hungray after eating. Before the chicken tenders were large but now about 3 inches ling and less than and inch wide.

Date of experience: October 5, 2024
Georgia
1 review
0 helpful votes
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Chicken sandwich cooked to death so hard couldn't chew it. Like the movie Christmas vacation when they cut the turkey. Wasted time and money. It was horrible. Tried to call them about 6 times but no one answered. I said I didn't want spicy and the potatoes were spicy all of this was bad

Date of experience: September 20, 2024
Indiana
1 review
1 helpful vote
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No more Cajun rice?
September 3, 2024

The main reason i went to popeye's was because of the Cajun rice! Now that it is gone, I won't be back in the future! I know I'm just one person but I'm sure there are others! You had a great product and some one in corporate decides no one wants it! I just don't understand!

Date of experience: September 3, 2024
Florida
1 review
0 helpful votes
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Just got ripped.
August 21, 2024

I just got ripped off at NSB Popeyes. A 5 piece tender for over $17 bucks that sucks. Will never visit again. I just ate an amazing steak and short rib gourmet burger at restaurant in Orlando for the same price as this wanabe this as hell tenders from Popeyes

Date of experience: August 21, 2024
Ohio
1 review
0 helpful votes
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The worst place ever
August 6, 2024

The Popeye's Chicken on Warrenville is horrible, no good customer service, the meat is old and dried out, I bought a two piece dinner today, the chicken was brown in the inside and it was fried too hard, the biscuit was hard as a rock i threw my whole meal away, they need to do better, letting that chicken sit up under that light and have the nerve to sell it to the customers, I will go there again., y'all need to have a meeting with Y'all employees.i threw the receipts and chicken away.

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Date of experience: August 6, 2024
Ohio
1 review
0 helpful votes
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Won't go back
July 19, 2024

I hadn't been there in years when family loved it. But I decided to go today what a mistake. Ordered 6 spicy tenders, side of mashed potatoes and gravy, ranch dipping sauce, and med drink. Total 10.75. Got home and opened bag. Found chicken to be more off a nugget like McDonald's, mashed potatoes had maybe a half teaspoon of gravy on it, and no ranch dipping sauce. Won't be going back and would recommend the same for you.

Date of experience: July 19, 2024
California
1 review
0 helpful votes
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I enjoy Popeyes chicken at Vandegrift Blvd in Oceanside, Ca and Popeyes chicken on Vista Way in Vista, Ca chicken is always moist and hot. They're Popeyes chicken on Oceanside Blvd in Oceanside, Ca that their chicken is over cooked and very dry. (dark meat).

Date of experience: July 14, 2024
Canada
1 review
0 helpful votes
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Not Impressed
June 15, 2024

Tried Popeye's for the first and last time today. The Mac n cheese is disgusting...nothing like soggy overcooked noodles soaked with what is supposed to be cheese but is good knows what. The chicken tenders are borderline ok but seriously even at a measley13.00 I got ripped off.

Date of experience: June 15, 2024
Florida
1 review
0 helpful votes
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I have tried many times to get in touch with someone here, you will not speak to any of your customers, you make them text you. This is ridiculous. I am also contacting the BBB for a refund. This is absurd the way you people act. You take almost $60.00 and won't even talk to me to try to make it right. I want my money back asap.

+7
Date of experience: June 15, 2024
Alabama
1 review
0 helpful votes
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The only reason Montgomery locations get a 1 is when you can get food it is good. I gone to my last Popeyes as the service is horrible and too much time to get this food. I have given the locations too many chances Went to two locations today to get a sandwich and neither could serve me a too back up Went to another chicken sandwich location and was in a out in minutes with a fresh hot sandwich and they were 3 times busier. Goodbye Popeyes.

Date of experience: June 5, 2024
Georgia
5 reviews
1 helpful vote
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Had great, friendly, professional service at my local popeyes. 95 Fisher Crossing in Ga.
Maddie is great. You need more employees like Maddie

Date of experience: May 27, 2024
Mississippi
1 review
0 helpful votes
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Upset
May 21, 2024

I have ate at Popeyes for years and am very angry. I have always gotten a 2peice dinner with a breast and a wing. Today I was told I could only get a breast and thigh. I do not eat thighs. You have just lost a frequent customer. Also my husband ordered the same a few weeks ago for me at work and I got a leg and thigh instead. Horrible service in Columbus ms.

Date of experience: May 21, 2024
Mississippi
1 review
0 helpful votes
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Popeyes in Brandon Mississippi
May 20, 2024

It was the worst customer experience the employee was cursing out the manager they got my order wrong three times they gave me old chicken they gave me red beans and rice that was so dried up it was unable the manager Sharon was the worst manager I've ever seen manage anything the food was terrible

Date of experience: May 20, 2024
Illinois
1 review
0 helpful votes
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Omg! Omg! The Popeyes at Belleville Crossing has the worst customer service of all times. The entire staff needs to be fired. They all rude. From that girl name TT their managers on down is the worse. I swear this is absolutely the worst treatment you can receive. They all have bad attitudes they never speak They wait time is unbelievable long. I mean it's like a nightmare going in there. Pleeeaaase hire a new crew.

Date of experience: May 18, 2024
Louisiana
1 review
0 helpful votes
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She is a very nice person with knowledgeable skills and very kind and understanding with the customers.

Date of experience: May 15, 2024
Canada
1 review
0 helpful votes
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Manager at Square One location very rude and cant give proper order also not the first time and when asked to correct gave same food and cold then yelled at me when I told her to correct order, customer service have been for two weeks to get a gift card for the order which was for 20.00 still not answer will not give me my money back

Date of experience: May 12, 2024
Canada
1 review
0 helpful votes
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I went there so many times, the people that are working are very rude and disrespectful and they don't care about the customers. I just hate being there I would never go there again. The serve the foods that are expire, it is very unhealthy. Government should pay attention to this restaurant.

Date of experience: May 4, 2024