PoolWarehouse Reviews Summary
PoolWarehouse has a rating of 2.6 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolWarehouse most frequently mention business days, credit card and return policy. PoolWarehouse ranks 3rd among Swimming Pool sites.
Instant Feedback
It took a little longer to deliver the item then I expected. Besides the box was damaged so some of the parts were damaged too. Other then that the quality is good
Good
Easy breezy
Called Customer Service to be sure that a pool company actually sold the CP2 cold compression pack, LOL. The nicest young lady confirmed it for me and told me that one of the people who worked there had used one and loved it, so they started selling it. That's good enough for me.
Ordering was easy. Very quick delivery and a nice product. Nashville Nights table has a nice rustic look matches our basement vibe perfectly.
Easy fast order
Purchased game table in late November for a Christmas gift. Was not aware that it would be delivered by heavy freight company instead of UPS, FEDEX, etc. Shipping company missed the arranged delivery THREE different times despite having a required time range of ALL day. 10 days later and 6+ hours on the phone with Pool Warehouse and shippers, it was finally revealed that the package was lost. Spoke to management at Pool Warehouse who said they would contact the manufacturer and have them ship another one via a regular shipper ASAP. Could not get any info for three days and then got a shipping notice from the SAME CARRIER with an ETA of AFTER CHRISTMAS!
It was quick, but I always worry about online purchases
Product was delivered damaged. Currently working on returning product.
Fine so far
Easy
The cheapest price I could find for this item.
Very easy to navigate the website. Good technical info on the product.
Simple ordering process
The item I was looking for was easy to find. The checkout process was quick and easy!
Simple, straightforward website. Easy shopping and every easier buying ;)
Great experience on pool warehouses end. The shipping on the other hand, accidentally damaged the table. Nikki was awesome at answering my questions on what to do next. Now we wait for the shipping company to sort this out.
Fast delivery. Great product. Very heavy!
Thanks
So far, so good Hope all ends as well as it began...
I received the package as listed in perfect shape and on time.
Life is Good!
It was quick and easy, not too many frills.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members