Jacolyn C.

Do not order from this company. I ordered an expensive pool liner for my pool on November 25th. These people immediately withdrew money from my account long before anything was shipped. I have been trying to get in touch with them for days to inquire about shipping. No response. Finally sent another email last night. Some very rude person named Kelli told me that my liner had not been shipped, that everyone in the shipping area had COVID and to call back the last day of this year. I have asked for a refund of over 1,000.00 which they re now telling me may not be refundable if my liner has already been cut to order; however, no one knows the answer to this. So now I am out all of my money and have no pool liner either. I will be contacting my banks fraud department in the am. I dont even know at this point if this is a legitimate business. I do know they do not care about customers! Buyer Beware!