How easy is it to get a hold of customer service at PoolWarehouse?
Asked by Jessica O. on 12/15/2020
4 Answers
Brad S.7/21/2022
I had trouble getting a hold of them even to place the order. Called them, emailed, and called. They would not allow you to use a different shipping address then yoyour credit card and a fork lift was required. What a zoo. After 3 calls and two emails I was granted the privilege of order.
Jeff A.11/27/2021
Very difficult during the peak season. They don't respond very well to email or voice mail. It took about 10 calls to get one answer. May be different in winter months.
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