PoolWarehouse Reviews Summary
PoolWarehouse has a rating of 2.6 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolWarehouse most frequently mention business days, credit card and return policy. PoolWarehouse ranks 3rd among Swimming Pool sites.
Instant Feedback
When I receive the order I can better decide on a review, but for now, easy to order.
Update:
Received order and everything that was needed for install was included.
Great Experience
Website is a little difficult to move around, but overall good so far. Update after install. If you have a diving board installed in center of deep end you may need a Y strap. Was informed pool warehouse does not sell. Had to order from eBay. For the overall fit it's excellent
They had the best price and didn't charge for delivery.
Thanks for the coupon!
Looks like you have what I needed
So far, so good. Would like to know potential delivery date during ordering.
Very quick
Can wait to have it, great price. Thank you
Yes
Good prices, good customer service
Spoke with you via phone looking forward to seeing what all you carry
Overall ok but need to get some replacement parts for the product as there are some things that are broken. Have not received them yet
The only thing I wanted was a different shipping addres to make it easier but I wasn't given the option.
Easy. Quick and efficieny
The website had a nice diagram to identify the items that I needed. It also has good instructions on how to winterize a pool.
I found hard to find parts and was thrilled.
I bought a pool kit from Pool warehouse in June. They forgot to send the sand for the filter. After three month of calling them, I asked to talked to the manager who told me I had to talk to the shipping company. I asked why after all this time was it my job to chase the company that they used to ship. He said that it is a shipping problem not their problem. I had called pool warehouse 5 times and was told every time that they left me messages. One time they told me that I needed to look into all the boxes. For (6) 50 lbs. bags of sand. WTF.
I would never buy anything from them again. I could not trust that they will provide the service that is needed when something is wrong.
Very pleased
I just ordered, and will wait and see the time and arrival and condition of shipment. Then you can ask me again.
Timely service, product seems of good quality, we will see this winter.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members