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PoolWarehouse

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Doug K.
0 reviews
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Great company to deal with!
December 14, 2017

Great company to deal with! Put a $40k pool in for $18k. I would definitely recommend them for all your pool needs. Great service! Everyone was very polite and helpful.

Date of experience: December 14, 2017
Brandon K.
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The website was not working correctly and the status of the order was difficult to follow but the price and availability were good and made the whole transaction acceptable.

Date of experience: June 10, 2018
Dartmaster S.
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I am very satisfied with the product I ordered and the representative who handled my order was very knowledgeable and informative about the product and delivery procedures.

Date of experience: December 17, 2017
Ohio
1 review
0 helpful votes
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POOL WAREHOUSE IS A SCAM, THEY SHIP PRODUCTS THAT ARE DAMAGED FROM PLASTIC INDUSTRIES. WILL TAKE UR $$

Date of experience: May 18, 2021
Alabama
1 review
0 helpful votes
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Received
January 10, 2023

Good experience. Worked with my schedule and brought it when I was off work.

Date of experience: January 10, 2023
Jim Y.
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Nice and easy ordering process
June 23, 2020

Nice and easy ordering process. Delivery of ordered item was much sooner than expected. Overall exceptional experience. Will definitely order from PoolWarehouse again for pool related items.

Date of experience: June 23, 2020
Ken B.
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The only problem I had was the light I purchased mentioned you can buy different color face plates than those provided with the light. I searched the site and couldn't find them.

Date of experience: April 13, 2019
Gerald O.
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Delivery seemed to take too long
July 31, 2019

Delivery seemed to take too long. Ordered product on the 18th, it arrived on the 30th. The trucking company said Poolwarehouse did not pass along the right phone number with which to contact me..

Date of experience: July 31, 2019
Culpy N.
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Ordering was easy,shipment arrived quickly
December 14, 2017

Ordering was easy,shipment arrived quickly. Ordered a 3 in 1 bumper pool/poker table,arrived without the leg levelers,I called customer service and they sent them out promptly. Very happy with table!

Date of experience: December 14, 2017
Andrew D.
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Recieved my kit a few days and planning on getting it set up before summer. When I called for updates pool warehouse happily obliged. Would definitely recommend

Date of experience: December 30, 2020
Dan N.
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Only bad thing i have to say is kit arrived 3 weeks later than scheduled. Other than that great product, service and we love our pool.

Date of experience: December 18, 2017
Happy F.
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Great customer service
December 18, 2017

Great customer service. I am very happy with my purchase. It also arrived in less than 1-week. Our family is enjoying this table very much!

Date of experience: December 18, 2017
B B.
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Easy, but no way to track my order!
May 15, 2020

Easy, but no way to track my order! Just cross your fingers. It showed up without any knowledge that it was even shipped. Still pleased though.

Date of experience: May 15, 2020
Stacy T.
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You guys were great
August 16, 2018

You guys were great. FedEx was the problem. We had a difficult time finding out where our table was, then getting it delivered.

Date of experience: August 16, 2018
Jeremiah F.
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I've already emailed JT who has yet email me back
December 14, 2017

I've already emailed JT who has yet email me back. Just like a Salesman, only called you back to get the sale.

Date of experience: December 14, 2017
Beth H.
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Great prices, super fast delivery, but the quality is so so. Working with them now to rectify and they have been amazing.

Date of experience: November 23, 2019
Sandi S.
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A confirmation that my order had been received would be good (just had the immediate PayPal charge). But otherwise very satisfied!

Date of experience: June 26, 2020
John T.
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Your web site promise of shipped within two days should have been amended to reflect conditions. It was nearly two weeks.

Date of experience: June 2, 2020
Candy H.
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So far it was easy and seems like a good value. I'll rate again after product delivery and service. Thank you.

Date of experience: June 9, 2019
Sanford A.
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Easy internet experience!, long shipping & delivery time without any communications. Had to call twice to get updates. Very friendly though.

Date of experience: May 16, 2020

Overview

PoolWarehouse has a rating of 2.6 stars from 920 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolWarehouse most frequently mention business days, credit card and return policy. PoolWarehouse ranks 2nd among Swimming Pool sites.

service
146
value
138
shipping
139
returns
82
quality
122

Instant Feedback

3,895 reviews
+94