Great company to deal with! Put a $40k pool in for $18k. I would definitely recommend them for all your pool needs. Great service! Everyone was very polite and helpful.
The website was not working correctly and the status of the order was difficult to follow but the price and availability were good and made the whole transaction acceptable.
I am very satisfied with the product I ordered and the representative who handled my order was very knowledgeable and informative about the product and delivery procedures.
POOL WAREHOUSE IS A SCAM, THEY SHIP PRODUCTS THAT ARE DAMAGED FROM PLASTIC INDUSTRIES. WILL TAKE UR $$
Good experience. Worked with my schedule and brought it when I was off work.
Nice and easy ordering process. Delivery of ordered item was much sooner than expected. Overall exceptional experience. Will definitely order from PoolWarehouse again for pool related items.
The only problem I had was the light I purchased mentioned you can buy different color face plates than those provided with the light. I searched the site and couldn't find them.
Delivery seemed to take too long. Ordered product on the 18th, it arrived on the 30th. The trucking company said Poolwarehouse did not pass along the right phone number with which to contact me..
Ordering was easy,shipment arrived quickly. Ordered a 3 in 1 bumper pool/poker table,arrived without the leg levelers,I called customer service and they sent them out promptly. Very happy with table!
Recieved my kit a few days and planning on getting it set up before summer. When I called for updates pool warehouse happily obliged. Would definitely recommend
Only bad thing i have to say is kit arrived 3 weeks later than scheduled. Other than that great product, service and we love our pool.
Great customer service. I am very happy with my purchase. It also arrived in less than 1-week. Our family is enjoying this table very much!
Easy, but no way to track my order! Just cross your fingers. It showed up without any knowledge that it was even shipped. Still pleased though.
You guys were great. FedEx was the problem. We had a difficult time finding out where our table was, then getting it delivered.
I've already emailed JT who has yet email me back. Just like a Salesman, only called you back to get the sale.
Great prices, super fast delivery, but the quality is so so. Working with them now to rectify and they have been amazing.
A confirmation that my order had been received would be good (just had the immediate PayPal charge). But otherwise very satisfied!
Your web site promise of shipped within two days should have been amended to reflect conditions. It was nearly two weeks.
So far it was easy and seems like a good value. I'll rate again after product delivery and service. Thank you.
Easy internet experience!, long shipping & delivery time without any communications. Had to call twice to get updates. Very friendly though.
Answer: Terrible, dont return calls, put you on hold forever
PoolWarehouse has a rating of 2.6 stars from 920 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolWarehouse most frequently mention business days, credit card and return policy. PoolWarehouse ranks 2nd among Swimming Pool sites.