Pool Supply Unlimited
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Pool Supply Unlimited

How would you rate Pool Supply Unlimited?
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Florida
1 review
0 helpful votes
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Great
February 5, 2020

The pool heat er arrived sooner than I expected. It's all hooked up and running well. So far so good.

Date of experience: February 4, 2020
Tennessee
1 review
0 helpful votes
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Diving board stand
June 22, 2020

Product (U bars diving board stand, stainless steel, 24", thick gauge) was as described and received as expected.

Date of experience: June 22, 2020
Arizona
1 review
0 helpful votes
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Received my stuff
April 19, 2020

Best prices to order pool supplies.
They have product in stock and are able to ship out immediately.

Date of experience: April 19, 2020
Georgia
1 review
0 helpful votes
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Rectangle Sail
April 27, 2020

Excellent item. Very durable and great quality sailcloth. Will enjoy this for a long time to come. Arrived in a timely manner and well packaged.

Date of experience: April 26, 2020
Tennessee
1 review
0 helpful votes
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The hayward seal replacement kit took care of all the little leaks on a fairly old system that had been neglected by the previous owner.

Date of experience: May 14, 2020
Florida
1 review
0 helpful votes
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Nothing more to say than the title but in today's world that is close to a miracle! Actually arrived sooner than expected which was great.

Date of experience: February 14, 2020
Texas
1 review
0 helpful votes
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Damaged
January 26, 2020

Item was damaged on arrival. Coil fins were bent like something had dropped on it. Packaging was very good so it must have been shipped that way

Date of experience: January 26, 2020
Illinois
1 review
0 helpful votes
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Pool heater
May 23, 2020

Purchased a gas pool heater, Great price and delivered fast. Will buy from pool supply unlimited again!

Date of experience: May 21, 2020
Texas
2 reviews
0 helpful votes
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Thru the years I have ordered many items and never have been disappointed!
Your staff is always very helpful when I do need help.

Date of experience: March 26, 2020
Colorado
1 review
0 helpful votes
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Very good service easy to work with. On the pool heater we needed some assistance, they put us in contact with Pentair.

Date of experience: March 2, 2020
Florida
1 review
0 helpful votes
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Great experience ordering pool cleaner online. Dolphin Nautilus Plus CC, good price and received pool caddy. Perfect for our pool needs.

Date of experience: May 14, 2020
Florida
2 reviews
0 helpful votes
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Raypak 8450TI
February 9, 2020

Purchased the 8450TI Heat Pump. Great price and very prompt shipping. Arrived in excellent condition. Very happy with Pool Supply Unlimited.

Date of experience: February 8, 2020
Illinois
1 review
0 helpful votes
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Shade end caps
May 18, 2020

My order arrived very quickly, however, shipping cost more than my 4 little plastic endcaps for the exterior shade. Ridiculous!

Date of experience: May 18, 2020
Arizona
1 review
0 helpful votes
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Replacement
April 19, 2020

The rain sheer i ordered was damaged in shipping. Pools unlimited replaced it before the manufacturer even okd replacement.

Date of experience: April 18, 2020
Florida
1 review
0 helpful votes
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Lying to get the sale!
September 7, 2021

Lying to get the sale! Prior to placing my order for a pool heater, I verified with them they had it in stock. Due to several other companies not, I verified with them TWICE!
I placed my order on March 23,2021 and they have not shipped an "in stock" item.
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3/16/2021 9:42:00 AM - Jimmy G.
Hello

Yes we do have that in stock if you need me to help please and order please provided me your phone number

Jimmy Gonzalez
Pool Supply Unlimited

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3/17/2021 6:19:46 AM - Jimmy G.
Hello

The item does show in stock with a lead time of a few weeks to be deliverd

Jimmy Gonzalez
Pool Supply Unlimited

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Order Date: 03/23/2021

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3/24/2021 12:23:06 PM - Jimmy G.

Hello

I did state the item is in stock with a few weeks they gave us the lead time of 8-12 weeks.

If you need us to cancel we can do that as well.

Please advised

Jimmy Gonzalez
Pool Supply Unlimited

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4/13/2021 1:52:16 PM - *******@efbeinc.com

Good afternoon,

The item is on national backorder, it may take about 3 months to get shipped out to you. Once that occurs you will receive a tracking number.

Daniel Trejo
Pool Supply Unlimited

Date of experience: September 7, 2021
Iowa
2 reviews
0 helpful votes
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Praise Jesus!
April 27, 2020

Jesus was very helpful and the entire process was great. A slight blemish on the slide but I'd blame the logistics supplier for that

Date of experience: April 26, 2020
Florida
1 review
0 helpful votes
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Everything I purchased arrived in perfect condition and packaging.
I will definitely purchase from here again!

Date of experience: March 9, 2020
Florida
1 review
0 helpful votes
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Great supplier
February 17, 2020

This actuator was exactly what I needed at a fair price, and the shipment was quicker than promised!

Date of experience: February 17, 2020
Rhode Island
1 review
0 helpful votes
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Pool slide
June 5, 2020

I am concerned about the way it doesn't line up!
For the amount it cost it should be even!
I hope that there is a way to fix this.

+1
Date of experience: June 4, 2020
Utah
1 review
0 helpful votes
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Excellent
May 2, 2020

Excellent customer service and communication and unbelievable fast shipping. Thanks Pool Supply
Unlimited.

Date of experience: May 1, 2020

Overview

Pool Supply Unlimited has a rating of 3.5 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pool Supply Unlimited most frequently mention customer service, best price and fast delivery. Pool Supply Unlimited ranks 2nd among Swimming Pool sites.

service
35
value
34
shipping
28
returns
24
quality
29