I made my order about the time all U.S. states were starting their self quarantine, so it took about 3 weeks to be delivered by UPS, but a rep from Pool Supply Unlimited explained it would take a little longer. Once my sauna arrived it took me and two others about 11/2 hours to put together, the instructions were a little hard to understand but the youtube videos were a great help. My new sauna works great, Loving IT!