Pogo

I've been playing Pogo for years and each year, their site declines in quality. They have gotten too big. More and more I am not able to upload a game when I want to play it. I am paying for this? Their response is always..."it's your computer." I wish there was another site I knew of that was comparable to Pogo in the game selection. I'd drop them like a hot potato!

Your so called"upgrades" are not working! Freezing, hard to open, etc. Now you are taking away about 50 good games in March. No spin the wheel to earn extra tokens, almost all games you have to use your gems to play. Not fun to play anymore, badges are going away. You have not changed the Thursday and Sunday games in over a year, boring. Keep getting popups about Adobe Flash, but it is installed and updated. What's going on, p[people are not happy. Do you even read comments/complaints?

Pogo used to fun, made friends and lots of games. EA bought them out and it has gone to pieces. They charge you for "gems" that you have to buy and can't possibly win a game without them. There is no longer a chat place when you play games. The games look like they were made for a child... cartoon characters.
To play the good games you have to be a member...$39 year.
Total waste of money. AND there is no way to contact them, no phone number, email, nothing.

My subscription was up this month so I cancelled it and did not renew. I don't like anything about the changes they have made to Pogo. My favorite game was Solitaire Gardens and it is gone. The new graphics are big and dark and look like they are for little kids. Pogo has no respect for their members. They must think we are fools and we would just accept the changes. They are losing their loyal members. They think they will attract young players but they won't because young players like the more exciting video games. Pogo has ruined their site! I would rate it a 0 if I could.

Been a paid member since 2013. Got a notice that Java needed to be updated. Updated it and got a virus from the POGO site. Cleaned my computer, got rid of the virus, now can't even sign in to the site. Just flashes on and off from site back to explorer. No one will help you from the site so don't even waste your time. Moderators insist there is NO VIRUSES on site but it is a common problem and, once you paid it makes no difference to them. I am done with this infectious site.

I had a new computer. Games would not load. Froze in the middle of the games. I had been a member since 2005. I was aware of them charging your card even after you cancelled your membership. Although most would not like to do this, the day I cancelled my membership, I cancelled my credit card and applied for a new one as this card was not used very often.

I was trying to setup a party day for my co-workers. I had Pogo Helpdesk call me so i could ask them some questions about their service. They told me i could setup a bunch of users using my corporate credit card. Fast forward to today, I'm setting up my co-workers accounts and BAM I can only setup 3 accounts using the same credit card. I get the Pogo helpdeskt o call me, and the guy tells me again that it's possible! I'm like "No! It's not! Do you even know what you're talking about?!" I'm very pissed, I feel Pogo's inability to be informed about their OWN PRODUCT made me look like an idiot.

Advice for Pogo: Make sure your Helpdesk can answer questions about your service!

I have been a member of POGO for quite a number of years through all kinds of changes and no matter what the circumstances are if someone/something lets me know I've got problem late at night (9pm) and they/it takes an adverse action before 9am the very next day they/it are telling me they do not need me. I can assure all I made EVERY possible attempt

Where to start? This website has more bugs than an entomologist convention. 1st off you can be playing poker and have a straigh flush and go "all in" and next thing you know the game freezes and you're booted out of the game. Some times you get booted as soon a you "sit down" at a table. Each time it costs 5,000 tokens. Even the ads trick you by saying that your player isn't working so they can install adware. This site is corrupt in the worst way. Some times I enter a game and instead of the game an ad appears and I can hear the game going on without me in the audio but can't see the game. I could write a book about how bad this site is. Don't go there. Don't recommend it. I used to love pogo for years then something changed about them. There used to be hundreds of poker player online at any given hour. Now, just a few. And many of them are running two computers under two different names so they can cheat at poker. Every thing freezes all the time.

My mother was using pogo - even paying $40.00 a year to use it - and she had nothing but problems. She is your typical older person, which means clueless. When she saw "update" she never ever noticed the tiny small "advertising" notes and no matter how many times I asked her to never take a update, she would click click click them - Loo,, if she is paying for a service, that garbage should never come up.
I decided to give pogo one last chance for her. Pogo suggested I change browsers, I did exactly as they advised, then after about an hour and fifteen minutes, pogo said their suggested upload was no longer applicable and I'd have to go with internet explorer 11.
They have to be one of the worst of the worst of the worst.
I am getting so tired of these companies taking advantage of people, and creating bloatware that only puts money in people pockets not joy in their hearts...

Pogo has terrible support. Problem player Host_TMS_Golf allowed to lock lobby chat at whim with a program in several high stakes pool rooms. Mainly 020 and 045, the popular roons. Made many attempts to report this player. He comes in allows chat for a few minutes. Then tells the room he is about to freeze room. Loads program then leaves. Destroys the full playing experience for all. EA/pogo could care less about the reports and screen shots I have sent.

Ive been playing on pogo for 23 yrs (since they started up) they just took my usual payment, and bailed. The site is unplayable. I could not get into my acct, they said my passwd was incorrect (it wasnt) and when i requested a email to change the password i NEVER got it. Any phone number, or contact info they give now for contact is invalid or turned off, so you cant access anyone. Whats worse? They still have my credit card on file and i have no way to stop that but cancel my card. They should be sued... shame on you pogo.com. You made it sound like the site was going to be better, but the site is now lame and useless.

I have been a member of Club Pogo For years. I renewed my membership and began having problems with games I played EVERYDAY. I followed all the instructions on the HELP pages. I could not find any way to contact anyone to report the problem. I finally posted on the forum board and a supposed tech emailed instructions that I again followed to the letter. He than asked me to cut/paste/send to him the specs on my computer. I heard nothing back. There is no customer service to complain to. If I cancel my subscription I will not get any $$ back. I paid for services I cannot use. Club Pogo is a big Rip off. I am so dissatisfied and there is no way to get any help from Club Pogo