Plumeria Swimwear Reviews Summary
Plumeria Swimwear has a rating of 2.7 stars from 460 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Plumeria Swimwear most frequently mention store credit, full price and bathing suit. Plumeria Swimwear ranks 19th among Swimwear sites.
I got my delivery day before yesterday. The packaging was nice and i am happy with the bikini model i ordered. Looks good.
I ordered only one lingerie for a test purpose because I had no idea how genuine this site. Placed order and got confirmation in few hours. As said, delivery came in yesterday. The lingerie is too good.
As a reseller, I am very much impressed with the customer support and amazing quality materials. Thank you very much
I had purchased lingiries from here and they looks good. On time Delivery and Good support from seller.
Hereby i agree this is the best bikini store. I got some deal through Insta ad. Bikini looks as same as shown in the site. Looks Lovely!
Very good experience with Plumeria Swimwear. Usually i wont write review for online store but this one is exceptional. Great Bikinis.
I can say this is the best online site to buy some quality Bikinis. As a re seller i am really happy to do business with Plumeria.
Absolutely LOVE Plumeria swimsuits. They look amazing but whats more important to note is how fantastic the customer service is! They really work with you to ensure you get what you need when you need it!
I am using plumeria since a long time and i always get my delivery on time. Good quality cloth and good customer support. Thanks
I got my bikini and it looks amazing! I thought its gonna take few weeks to reach but surprisingly i got within a week. Thanks Plumeria
I've ordered from Plumeria twice, and have nothing bad to say. The prices are fair, and good deals. Customer Service always nice.
I got my swimsuit. Looks good and trendy. They packed it really well and i love that gift box. Thanks for the delivery.
I ordered few lingeries to check the material. Surprisingly its too good and the customer support is very helpful. Would order more soon!
I had bought plenty of time from this site. Always i experience good customer support and fair value pricing.
After reading my first review, the actual owner of the company reached out to me not only to apologize but to try and get the item to me at my vacation destination. I was completely blown away by the level of desire that the owner of Plumeria had to make this right! It isn't everyday that a company actually steps up to do the right thing and it was truly a breath of fresh air! While mistakes in any business will take place, Plumeria owned the mistake and did all that they could to rectify the situation. I will gladly do business with them anytime! Thanks Plumeria!
Plumeria does have some good items that are unique and well priced. That's the good news.
Here's the bad news...
This company has absolutely ZERO concept of what good customer service is. My order, placed in early February, arrived on time. My wife loved a couple of the two-piece swimsuits that I had picked out but needed an exchange on one of the tops. Simple right? Wrong.
After a 45 minute online chat to approve the exchange and explain the process, i was finally able to get the exchange started. 45 minutes for this? The reason is that they have no ability to field a phone call. I asked that they call me and the representative said "we don't have phones" to which I replied "everyone has a phone, you could call if you wanted to but are choosing not to."
I FedExed the exchange to plumeria and it was delivered to them on Feb 23rd, plenty of time to get the exchanged item to me by March 6th, when we needed it. I contacted plumeria on Feb 28th because I had not heard anything from them regarding the return. They had no idea where the package was! After trading emails (again because they don't believe in a customer service phone line), they did find the package. I explained to the person helping me, Joan, that we absolutely needed the exchange by March 6th. It took me asking her three times before she even addressed this aspect. She explained that I would have to pay $10 additional shipping, whatever, I just wanted the product on time and Joan said it would be here. I finally get a shipping notification and the package will not be here until a day or two after I expressly said I needed it.
I feel for the owner of Plumeria. In reading about her, she sounds like she wants to build a great company. It's too bad the people she has as the "face" of the company have zero desire to provide any kind of customer service! I hope, for the owner's sake, they fix this. With so many options for apparel, I will go to a company that value's their customer's and provides basic customer service.
I am a reseller from Chicago, I purchasing plumeria swimwears and selling at local shop for some profit. As always i am getting good customer suppor and delivery on time.
From the business
Affordable Luxury swimwear founded and designed in Palma de Mallorca inspired by the beautiful Plumeria flower.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members