Very good, punctual and polite service from a knowledgable engineer. Would recommend PlumbingForce and use them again.
** DO NOT USE - SCAM COMPANY **
Called for boiler repair. They take payment and do not send anybody out. No communication, bad excuses and poor attitude on the phone.
Our plumber went above and beyond to ensure our problem was solved and with a high degree of competency. Thank you.
Had to have a gas hob removed and the gas capped, plumbing force sent someone out and he was very nice and helpful, thank you.
The gas engineer was polite and professional. He completed the task to a very good standard. A job well done.
Stephen was brilliant. He examined the boiler thoroughly, diagnosed the problems straight away and gave good, honest answers and advice.
I have a tenanted property and always use Plumbing Force. Very prompt and reliable service. You don't have to wait for days to book.
I concur with the other reviews on this site and have experience exactly the same service... or should I say total lack of service!
Friendly and knowledgable engineer - sorted the issue very quickly. A pleasure to have doing the work.
Our boiler had been losing pressure over the weekend, I called plumbing force Monday and booked an engineer to visit the same day.
After there engineer inspected the boiler he said we needed a knew part, I believe a pressure valve. Later that same day, the boiler began to leak. This was a new problem and had not occurred prior to the visit.
The engineer came back Tuesday to fit the new part but said he'll need to order two more parts due to the new leak and will be back the following day to install all three parts.
On Wednesday, the engineer came and installed the parts. The boiler was running but shortly after he left it started to leak again. I called them back and explained the situation and they arranged for an engineer to assess.
When he visited on Thursday he even questioned the methods used by his colleague. He attempted to fix the leak and seemed as though it had worked.
Thursday night we notice more droplets of water and kept an eye on it as we weren't sure if it was a leak or water dripping from the works. It carried on through Friday but seemed to improve, then this morning (Saturday 04/04/20) my pregnant wife went downstairs to find the boiler had flooded the kitchen over night.
I contacted them first thing today, to say I wasn't happy and wanted my money back. I was told they would need to contact the manager who wasn't in and that they would log a complaint which typically takes up to seven days. They said they could send an engineer over today to try and repair the works but I could be liable to pay further charges if it's not related.
I really don't feel comfortable having another of there engineers visit, as the whole leak came following there visit. I don't see how it's not related and I really don't won't to risk them saying it's not there fault or related to the works.
For now I have paid nearly the cost of a new boiler in repairs, the boiler still isn't working and now has a new fault leaving me and my pregnant NHS working wife with no hot water, heating or money. I'm completely shocked and disgusted by the support service and simple lack of care especially in this time.
Gary knows his job well and provides a 5* service. He adjusted gas pressure and dismantled my gas fire.
Quick and efficient service, very friendly and professional plumber arrived in time and completed the emergency repair. Highly recommended.
The plumber came quickly and was able to sort the problem that visit. Very friendly and provided advice to prevent future problems. Recommended.
Ivan was helpful and professional. He sorted the plumbing issue and also offered advice on other plumbing matters.
New his job, very efficient and a pleasant personality. I would definitely recommend him and use him again.
Very quick and polite and cheerful done fantastic job very happy with engineers service thank u so much
Steve was familiar with our type of boiler and was efficient, informative and did what he said. Thanks
Call in morning problem sorted in few hours. Boiler fixed in 30 min. Perfect. Staff friendly. Many thanks
Overview
Plumbingforce has a rating of 2.8 stars from 402 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Plumbingforce most frequently mention customer service, card details and new boiler. Plumbingforce ranks 4th among Plumbing sites.
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- Barnet, England, United Kingdom
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- Suspicious reviews are flagged by our algorithms, moderators, and community members