business logo of PlayerAuctions

PlayerAuctionsReviews 3,095

4.5

From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).


playerauctions.com
Founded in 1999
Los Angeles, CA, United States
+309
How would you rate PlayerAuctions?
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PlayerAuctions Reviews Summary

PlayerAuctions has a rating of 4.5 stars from 3,095 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.

This company responds to reviews on average within 0 days
Philippines
1 review
0 helpful votes
Follow Tomas Y.
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All good
January 18, 2023

100% correct delivery. No BS, no fuss. Seller was super polite and the goods were done very quickly.

I would order again if given the chance. Thanks and good day.

Date of experience: January 18, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you very much for the kind words and support, Tomas.

Philippines
1 review
0 helpful votes
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Perfect
January 17, 2023

Order is perfect and was handled with care. Told my seller to just mailbox it to me and dont message me not even a peep and thats just what he did. Sublime service.

Date of experience: January 17, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thanks a lot for the very kind review, Simon!

Philippines
1 review
0 helpful votes
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Good no problems
January 16, 2023

Just confirming my order here that everything is correct and I did not encounter any issues whatsoever. Thanks for delivering it ASAP.

Date of experience: January 16, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Happy to hear it, Edward. Thanks a lot for the kind rating!

Philippines
1 review
0 helpful votes
Follow Max C.
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Great
January 16, 2023

Professional handling of order. Felt safe throughout with constant email updates and replies from the seller. Good deal too at a very good price.

Date of experience: January 16, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thanks a lot for the kind and positive feedback, Max! Much appreciated.

Philippines
1 review
0 helpful votes
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Amazing
January 15, 2023

The deal went off without a hitch and the seller did his part and more. Super awesome to use this site and I will deffo use it again for future purchases. Thanks!

Date of experience: January 15, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Great to hear this, Blake; thanks a lot for sharing this kind review. You're definitely welcome!

Washington
1 review
1 helpful vote
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Poor customer service!
February 11, 2023

Been with player auction for years, every year it gets worse. It started out ok before zendesk was involved. I have perfect rating on their site.

Writing this because I cant get help changing a simple phone number as I have changed cell carriers. This site wants a full cavity search to update this information. I have given them multiple pictures of myself and legal id which seems insanely invasive and probably an information scam and profile. They dont reply back and when they do, they make up some lame excuse im holding the id wrong? Excuse after excuse to just not update my account. Seems like a legit scam to gain interest off users money?
THEY claim its for security, however my account isnt in question for being hacked. It is a simple (not so simple to them) phone number update.
They are currently holding my money hostage from sales due to disbursement being unable to change phone number and update payment method from paypal,payoneer, and now skrill as they keep changing providers.
I still have not received my disbursement, the directions and "customer support"@zendesk is completely useless. They claim on their website they dont have live chat because "they want to improve the quality and efficiency of the service". What a joke!

PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 12, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hello, Ryan,

I'm incredibly sorry for this hassle and ordeal. I have now taken over ticket 1227810 and I have now changed your number. If there is anything else we can do, please let us know in the ticket.

My sincerest apologies,
Richard

Philippines
1 review
0 helpful votes
Follow Mikkael H.
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Great deal on gold
January 12, 2023

Fair priced offers and secure delivery practices. Love the extra attention they have to letting buyers inspect orders first before confirmation.

Date of experience: January 12, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you so much for the kind appreciation, Mikkael.

Philippines
1 review
1 helpful vote
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Real Experience
February 10, 2023

As ppl said that they are doing nothing to help even if you have an evidence is true, i'd experience it. They literally on favor of the seller, so i can honestly say, playerauction is a scam, they are protecting scammers, they doesn't care how many evidence or solid proof you got and keep asking for supporting evidence when the account is obviously reclaimed by the seller, at the end of the day, they have 0% common sense on the issue. They will turn a blind eye on a daytime robbery. Facts.

Date of experience: January 11, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Real,

I'm very sorry but the evidence we received is insufficient. Kindly note that as part of our after-sale protection policy, we require buyers to validate their claim through compelling evidence, as explained here: https://i.imgur.com/C632F9a.png >> kindly note that users agree to this once they purchase the protection.

You have 316 days remaining on the protection so you may still contact our team at support@playerauctions.zendesk.com for assistance.

Regards,
Richard

Philippines
1 review
0 helpful votes
Follow Kasios C.
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Reliable site
January 11, 2023

Reliable when it comes to ensuring you get your order and the prices are insanely good. Sellers seem to be after quick deals and will get you the good stuff correctly:-)

Date of experience: January 11, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you so much for the kind sentiments and appreciation, Kasios.

Philippines
1 review
0 helpful votes
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TY
January 11, 2023

Great order no complaints to say and everything was delivered correctly as stated in the offer.

Date of experience: January 11, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thanks a lot for the kind and positive feedback, Bert.

Philippines
1 review
0 helpful votes
Follow Hanna Y.
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Super easy
January 11, 2023

Site layout is fantastic so it was easy to find what I was looking for (I don't think a lot of people buy this let alone play the game lmao) and that's a plus since the site carries the game too. Good buy and nothing bad to say about it.

Date of experience: January 11, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you so much, Hanna; glad to know you found the specific offer you wanted. :)

Philippines
1 review
0 helpful votes
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Trustworthy
January 10, 2023

Happy to know months ago that its a legit service. Important thing to know though they ask for pics of you and your ID. I was fine with been a member for a year and I think they just want to know you granted permission to be charged. I ordered stuff for RS in case anyone wants to know.

Date of experience: January 10, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you so much for sharing your experience and for the kind rating, Brendan.

Philippines
1 review
0 helpful votes
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Easy to use
January 10, 2023

Nice site layout and display for all that you need to tweak the order. I got the offer near the price I want and I'm happy to deal with a legit provider.

Date of experience: January 10, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you so much for the kind and positive feedback, Francisco.

Philippines
1 review
0 helpful votes
Follow Benito Z.
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Quick and safe
January 9, 2023

Streamlined process make gold buying these days a casual affair. Everything from payment inspection to receiving the goods took well under 2 hours. Pretty good.

Date of experience: January 9, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Many thanks for the kind review and for sharing this positive experience, Benito.

Philippines
1 review
0 helpful votes
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Smooth like butter
January 8, 2023

Order was completed quickly and everything was done smoothly.

Communication was great and the seller understood the requirements of a private transaction. Hats off for that.

Date of experience: January 8, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you so much for the kind review and appreciation for the seller's services. Much appreciated on this, Joseph.

California
1 review
3 helpful votes
Follow Matthew X.
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For the most part, the company is solid. I recommend only buyers who have a solid rating from multiple people. Bought an account for league, and it got reclaimed. Bought to protection bc i had a feeling this would happen. PlayerAuctions doesn't do $#*! about it. They ask for evidence, and you can send in all the evidence you want. They don't do jack $#*! about it. Disputes just waste time. They don't help in any way, shape or form. After this whole messy process, they just banned my account.

PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 5, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Matthew,

I'm very sorry but as per checking, the evidence is insufficient. You have after-sale protection on the order that still lasts for 311 more days, so you may still send our team at support@playerauctions.zendesk.com new proof that you may be able to acquire in the next few days/weeks. Please let me know if you have any questions about this.

Best regards,
Richard

Philippines
1 review
0 helpful votes
Follow Ian C.
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As legit as can be
January 4, 2023

3rd order and like usual my order was fulfilled to the letter and there were no problems. Even quicker this time since I have completed verification already. I used Gpay.

Date of experience: January 4, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thanks a lot for the kind feedback and continued orders, Ian; we absolutely appreciate the trust and patronage.

Philippines
1 review
0 helpful votes
Follow Anotsu K.
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Safe & secure system
January 4, 2023

Felt safe all the way through and the order was handled really fast. Seller is a good chap and a joy to deal with!

Date of experience: January 4, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you very much, Anotsu. Happy to know you had a smooth and pleasant trading experience.

Philippines
1 review
0 helpful votes
Follow Sanid Y.
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Super GOOD
January 3, 2023

Received the purchase just the way I like it. These folks are genuine and will bridge you successfully with great sellers!

Date of experience: January 3, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you very much for the kind feedback and appreciation, Sanid.

Philippines
1 review
0 helpful votes
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Very good security system
January 3, 2023

I love the site's desire to police orders in a good way and as a buyer you get this for extra when you think about how you only have to pay for the order and nothing more

Date of experience: January 3, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you very much for the positive review, Sammy.