Overview
PlayerAuctions has a rating of 4.3 stars from 3,074 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch and several times. PlayerAuctions ranks 3rd among Virtual Goods sites.
I'm very thankful for this site. It never fails to deliver my needs. True, it's not perfect, I've had my fair share of issues every now and then, but they always seem to find a way to make it right for me. A big thumbs up to you guys!
Fantastic RMT site, the best I've ever encountered. Employed a service I didn't know was possible in this particular line of business. Transactions are smooth, customer support is great, and the powerful tools and platform provided to both the buyer and the seller make ever transaction a wonderful experience.
Boost contained not one... not two... but three skill boosts for the price of one!
Seller didn't even charge for the extra junk and gold my character got. That was a superb 10/10 fr.
Extremely easy to use but most importantly, it was a legit and safe experience. What's more, you have a lot of freedom in choosing the seller and the price you want for your order. Total buyer satisfaction.
Thank you very much for the awesome and kind review, Sean!
I feel some of the negative feedback holds warrant but personally mine ended well and I think it helps knowing they will ask for identification... which I prepared early so maybe thats the tip I can dispense.
Thank you for taking the initiative to read our documents on how to buy. I'm glad to hear everything was smooth on your end, Dominic.
Save your self the trouble and do not buy from this site. If something happens they will not help you at all. The chat reps lie and the "mediation" team just forwards emails back and forth. It has been a month and I still haven't gotten my account back or my money.
Hi Ben,
If you had a specific order, please provide the order ID number so we can look into this for you.
Mostly good, they have a few payment option issues like credit card vetting. Though I am not entirely sure it's their problem or my bank (Bank of America). The charges less than $1.00 are rounded to $1.00 making using my bank of america cards impossible.
Bought an account a few weeks ago and waited to do this so I can check if the services are really legit. So far it seems it is.:D
Hoping I can also sell here one day. I never asked your CS but do I need to pay anything when selling. Thanks for your attention.
Thank you so much for coming back to write us a review about your account purchase, Malek. Much appreciated on that.:)
Below you may find the fees for selling; please note that posting offers is free, it's when the offer gets sold when the fees are applied.
https://support.playerauctions.com/hc/en-us/articles/115008180648-What-are-the-fees-to-sell-
Kindly let me know if you have more questions about this.
The site was prompt but it took a lot to get my ability to buy set up, first of all my previous account which was from the early days of the site would not work, had to make a second account. Then the payment verification system required a trip that cost $15 to verify a charge amount effectively making my $10 into a $25 purchase. I hope this is only a 1 time thing or I will be unable to use the site in the future.
Hello there, Gabe,
I have checked with the team, and there was no excess of $15 on your purchase. The total amount is just $10.56. Could you please check again? The excess on top of the $10.56 could be a from a different payment or order which is outside of PlayerAuctions. I checked and this is your first order, and you have no other orders as of the moment, so it's impossible to have an additional cost like that.
Please let us know about your findings soon. Hope you have a good day, Gabe.
Best regards,
Richard
Helped me get everything setup and provided answers to some payment questions. Replies can differ though, first time it took half a day but succeeding questions took minutes. Maybe a tip ask questions first before you order if your not sure.
Thank you very much for the kind words, and yes, we welcome any and all messages before using the site to help users determine if the services are for them. Thank you again, Dylan.
This site is amazing, fast delivery with "instant delivery" feature. Its so difficult to sell my item to different country cause the time difference. Buy with instant delivery i can relax while someone buying my account. But there is some bug like when i want to create an offer, a fill all the detail and when i'm done, click create, it all blank and i have to refill all the detail again. Its lil bit annoying. Hope PA can fix the bug^_^
I will be omitting the convo I had with them but I honestly made a bad mistake trading with the seller but they were polite in telling me and gave my account a chance. I was able to buy just fine after that.
Thank you very much for accepting and acknowledging the site's policies, Jumpy. Just let us know in your ticket if there's any other questions we can answer for you.
One thing to know is, this website is middleman service to purchase/sell accounts, gold, items and etc. Some sellers have different times to deliver their product. I have only purchased gold four times so far, three of the transactions, it was perfect but one order the seller was delayed. It will vary depending on each seller, overall a very good site with verification with the buyer which could be a pain but good.
If ordering for the first time plan on taking time to do so. If your in a hurry, wait till you have time before starting out.
First they want to verify your account by sending you a PIN via phone. Tried to have them text to my cell 2 times, received nothing, then I had them try calling my cell with an automatic message of my PIN, received nothing. Started up a live chat, the cust service person was clueless and actually 3 sentences in asked if there was anything else they could help me with... when they still had not fixed my original problem! Finally they had someone physically call me and give me my PIN (they were nice and courteous).
When using a CC for the first time with them you will have to verify a pre-authorization charge, it will be less than $1. Once you input that amount you then have to redo your CC information one more time... then your good to go.
The extra security step are nice to have in my opinion.
I have used PA for many many years. I see mixed reviews here because I have to say you do get some mixed results, but overall it is the best option out there. I see complaints about buyer scams. PA offers insurance and does pay if it happens. I suggest using paypal for all transactions so you get 90 days. The catch is that it is a payment to PA. I filed a complaint with paypal once since PA was not responding. They responded instantly by locking my PA account lol, BUT once I had there attention and removed my PayPal complaint, they fixed the problem. So, in conclusion, are they perfect, no, but out of all the various sites like this they are the best I have found. Buyer beware, don't buy from people with no ratings or new accounts etc. I would give them 4.5 stars if it was an option
I have ordered off of this site 20 times not and every single other time they make you verify your proof of identity. I dont know why i am so stupid to keep going back here just because im saving 4 dollars as it always takes days to receive the order i make. They tell you how to verify your identity but every time you send them the info they want they always say its not good enough and always just keep running you in a loop. They have horrible customer service and i promise you... you do not want to buy from this site.
Hi Tyler,
I am very sorry for the inconvenience you had. We thank you for your efforts to meet our document requirements but unfortunately, some of them were incorrect. During payment, however, the offer was already closed by the seller and this is unfortunately outside of our control. My sincerest apologies about this, Tyler.
Best,
Richard
Nicely done boost I love the service
Perfectly safe and scam free
Thanks a lot for the awesome feedback, Aiden!
Received what was promised in the offer, seller is very honest
Thank you so much for the kind order confirmation, Clarence!
Waiting for 48 hours to get my payment verified. They take your money and them fade away as nobody has ever replied any of my emails or anything. 0 Customer support, 0 explanation on why is my payment taking so long to get approved, even though the money is already transferred to them. Don't recommend, I feel Scammed without any replies from them.
Hi Lucas,
I am terribly sorry, but the payment for the order has bugged out. We have now canceled it and I'm asking the finance team if they could issue a coupon (this is only possible if the funds are already with us). While we wait for that, can you please edit the review and include the BTC refund address?
Thank you in advance.
Best,
Richard
Buyer/seller beware. Was selling my account on their site. Buyer disputed the account after receiving it. Then Player Auctions refunded buyer and my account was lost. They buyer changed the information and now has gotten away with the scam. Don't use this site if you want to sell your account. Only if you want to get a free one. Absolutely terrible experience.
Hello John,
Your buyer was refunded on this order because he was able to prove that you scammed him. You probably won't admit that, but that was the result of our findings based on evidence. The account was lost because you could not recover it; recovery should be possible if you have the recovery information for it, and you should have the recovery information if you are the first owner. This means you aren't, and the account shouldn't be sold on the site in the first place. If something happens to the account, buyers can raise a dispute and sellers should assist them by recovering the account. I'm afraid this is all we have to say.
Best regards,
Richard
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- Los Angeles, CA, United States
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Business History
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks a lot for the awesome feedback, Harold. :)