Overview
PlayerAuctions has a rating of 4.3 stars from 3,074 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch and several times. PlayerAuctions ranks 3rd among Virtual Goods sites.
I have used Player Auctions numerous times and always had a great experience. Transactions are quick, easy and their interface intuitive to use. Glad this site is as strong as it was the day I joined back in 2003.
Stay far away from this site, they don't utilize any of the standard visa or other safe pay systems.
If I could give - stars I would!
Payment authorization completed
Jun-20-2020 09:51:39 PM
Order closed by system - payment settlement failed
Jun-20-2020 09:55:07 PM
They don't give you any reason for why the order was closed!
Instead of verifying our user accounts like other reputable sites, they have some sort of risk assessment system in place that basically just takes you money and closes the order.
None of the other payment options work,
G-pay comes up with random errors
Apple-pay comes up with a link that cant be used.
Their resolution/ help center say go buy crypto currency and pay with that!
So basically they only want to be payed so their is no paper trail.
Use at you own risk!
Used for many successful sales in the past, but having an issue with an order on player auctions for over 10 days now waiting on a disbursement over $500. I really need someone to look into this! It's order/offer # *******. I've sent a lot of emails with evidence that buyer is happily playing on the account he bought from me, but my order seems stuck in mediation. Got lost maybe? Who knows. No replies after it was escalated to mediation even though the buyer just didn't see the email with the login info PA sent him. I have 100% rating on PA for satisfaction, and now can't even get a reply from customer service or mediation or... well... anyone. It's long past the time this should have been resolved and I get just no communication at all.
Very cool website. Recommended to me by several guild mates and true enough the prices are insane. I actually spent 2-3 more $$ on an order with a higher rated seller and I have no regrets. The service was solid!
Thank you so much for the kind words, Jim. Enjoy your order and happy gaming!
Not my first order, have bought several times from them and I'm happy to say that transactions were are all flawless. It's a useful site to bring together gamers and be able to do trades in peace. ++++
Thank you so much for the trust and continued patronage, Dan!
I have bought and sold on playerauctions for years and have never had any issues. Purchasing through reputable sellers is a must as they do not want to give up their reputation over a messily $50. It's about smart purchase and selling, don't go and buy an account over 100$ with someone who has 5 feedback. Be smart.
Using PA.com few years doing well but got some issue currently, i am on rage by now.
My money stuck at PA.com side then they still did not refund.
Live customer support broken, no respond support ticket, their phone number useless. And PA.com keep saying that "please contact through to my twitter and facebook".
A company doing 15 years still in garbage like this.
What should i do now?
Hi Jummer,
Can you send me a private message with your Order ID so I can check your payment/refund status or why it got stuck?
Actually, we don't encourage contacting support through social media like Twitter or Facebook; we would love to help you out through our Help Center and email. Currently, we don't offer phone or chat support, but we will be looking into these in the future.
I hope to hear from you soon,
Lei
Customer Support Manager at PlayerAuctions
Always had successful orders on this site. I did have an account compromised at one point and they were kind enough to refund this back - they could've quite easily decided against this... so very much appreciated from a customer point of view which has actually led to me spending more on the website.
Thank you very much for the kind words — I'm grateful for your acknowledgement and appreciation of our efforts, Luke. We hope you continue to enjoy all your future transactions with us! :)
I discovered playerauctions a long time ago, back in original Everquest days, over a decade ago. I've used them a number of times since, with good results. In particular, lately I've had amazingly fast response and effortless transactions, good communication from the users. I like that you can get a variety, not just gold but items as well. One feature I like is the security -- the money is held until the buyer and seller confirm successful transaction, which alleviates any worries about fraud or charge-backs.
The service provided was top notch. One minor complaint is that the price can be unreliable between sellers so if your new, make sure you do enough research so you don't end up buying an expensive offer.
Thank you for the pro-tip and for the kind feedback, Joe! Much appreciated.
PlayerAuctions provide a good platform for trading electronic game accounts, items. However, there are some dodgy sellers. It is best you check seller feedback carefully and do as many checks yourself as possible. Always best to avoid the dispute resolution process (it can be a very long process).
Never had any issues and communication was amazing. I do not mean this in a bad way but the seller was not a native english speaker but that was what made it awesome as his efforts were really impressive in asking me if I wanted to get it directly or via mail. He was super polite until the end. You can bet I'll be ordering from him again.
Thank you so much for the wonderful feedback for your seller and the transaction, Domee. If you could, please take the time to leave him feedback on the site as well, we're sure it will mean a lot to him.
This site is full of scammers. They're very fast in charging your bank account or credit card but will take centuries to return your money back. Also, they're selling stuff like game accounts and gold non legit from non-original owners. Be careful and good luck if you still buy to this site...
I bought an account paid the insurance next day player took account back. Filed a dispute with pictures and email communication confirming. Bought insurance, no matter what information you have it will never be enough to claim on the insurance. SCAM save your money do not deal with this company. Horrible support
Hello CH,
I'm truly sorry but upon checking with our support team, the evidence you sent was insufficient. Even with insurance packages, we still require buyers to prove their claim with compelling evidence or correspondence from the game publisher in order to make the process fair to the seller as well. I'm sorry for how this turned out, but if there's anything we can do for you, CH, please contact us by writing a message through the Q&A form here.
Best regards,
Richard
Awesome site! I use Player Auctions every day and I am 110% satisfied 7 days a week! You'll find many offers and orders for your virtual goods and their customer service is also great! 100% recommended!
Its very secure website to trade.
I have been a member for about 2 years now but I have never had problem with player auctions.
There are quite large number of buyer and sellers meaning seller must compete with each other leading to low price.
Great website.
PlayerAuctions feels extremely safe and has a great policy to ensure that you get your product from the seller, and vice versa. There are thousands of sellers and affordable products. My only concern was the slow phone verification when starting my account.
As stated above. In addition to that, the staff was very rude and they claimed to have "Investigated" the retrieved account claim. Will never return, and now that I've found a better gold/account selling rates. PA isn't anything more to me than just an abbreviation of the state 'Pennsylvania'.
-Steven G
Offers are legit and they have a nice community of sellers. Communication is generally fine you will stumble into some vague details every now and then best to just move on and find a different offer.
Thank you so much for the kind review and for sharing this tip, Danilo.
Have had to place two different orders, had to cancel first order because it was stuck at verification despite all instructions being followed and am yet to receive a refund for this attempted purchase, created a new order and now I'm back at square 0, having payed twice as much as intended just to receive nothing, would not recommend, doesn't work properly and receive uninformative automated responses which just make the experience even more frustrating.
Hi,
I apologize for what happened and I'd be glad to explain the delay with payment verification The secure order verification process is often completed within minutes. In some cases when the volume is high, it may take longer. Since they're handling payments, they are carefully reviewing orders to avoid fraudulent transactions. I sent you a private mesage with more information about your concern.
The other order that you are talking to has already been refunded. We appreciate your patience and understanding.
Regards,
Krys
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- Los Angeles, CA, United States
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Business History
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Hello Chad,
Thank you for bringing this up. I was able to check on your order and the reason it was declined is because our system found security considerations on the transaction. You are paying a high amount of money for the order so the system decided to decline the payment for your safety. To retain the integrity of our system, I'm afraid we cannot divulge information as to exactly why the order was declined. I am really sorry for the inconvenience.
Crypto is only offered as a solution for users wanting to skip verification, since crypto already has their own verification process from their end. In your case, however, I wouldn't recommend trying on the same order and if you'd like to purchase again, my advice is to try after a few days but from a different seller and preferrably, one with a lower price point.
Best regards,
Richard