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PlayerAuctionsReviews 3,155

4.4

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).


playerauctions.com
Founded in 1999
Los Angeles, CA, United States
+312
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PlayerAuctions Reviews Summary

PlayerAuctions has a rating of 4.4 stars from 3,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.

This company responds to reviews on average within 1 day

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Panama
1 review
0 helpful votes
Follow Jason W.
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Excelent website
August 18, 2016

I was insecure at first, but in the end it's worth it.
Definitely the best website to purchase digital goodies.

Date of experience: August 17, 2016
Australia
2 reviews
2 helpful votes
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Smooth and easy
August 6, 2016

Fast, easy, no fuss, instant delivery, very polite. In five minutes I am on my way a very happy customer :)

Date of experience: August 6, 2016
New York
1 review
5 helpful votes
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I listed an account for sale and allowed playerauctions to verify it before they released it to the buyer. The buyer went about saying I did not give them everything I had offered and disputed it asking for 50% of the money back. Player Auctions then took a week to get back to me with the following message:

Please contact buyer via onsite message and help him get the issue resolved as soon as possible. Kindly reply to this email to tell us once the issue been resolved, we will release the payment to you then. If the issue can't be solved within 48 hours, we will close the order as 0% complete and refund the full payment to buyer. Please note that lack of response to this message will result to the completion of the order in favor of the buyer.

I basically gave my account to player auctions to sell and they released it to the buyer and instead of verifying all the proof I had (messages, pictures of inventory, along with verification from their website) they tell me to figure it out with the buyer who already has all my info and chooses not to reply. HORRIBLE services and complete bull$#*! about protection because I clearly have all the proof that they have chosen not to look at.

Date of experience: August 2, 2016
New York
1 review
1 helpful vote
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I have used PA for many many years. I see mixed reviews here because I have to say you do get some mixed results, but overall it is the best option out there. I see complaints about buyer scams. PA offers insurance and does pay if it happens. I suggest using paypal for all transactions so you get 90 days. The catch is that it is a payment to PA. I filed a complaint with paypal once since PA was not responding. They responded instantly by locking my PA account lol, BUT once I had there attention and removed my PayPal complaint, they fixed the problem. So, in conclusion, are they perfect, no, but out of all the various sites like this they are the best I have found. Buyer beware, don't buy from people with no ratings or new accounts etc. I would give them 4.5 stars if it was an option

Date of experience: August 1, 2016
North Carolina
1 review
0 helpful votes
Follow Daniel J.
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I buy and sell on this site and it's great.

I receive my orders and payments very quickly.

Date of experience: July 30, 2016
Ohio
1 review
1 helpful vote
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Excellent provider
July 29, 2016

Had my order quicker than expected, no complaints at all.

Date of experience: July 28, 2016
Illinois
1 review
7 helpful votes
Follow K B.
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I bought a clash of clans account changed all passwords/emails. After playing and doing many upgrades one month later the seller was able to take back the account by giving the original google email credentials. I submitted all screen shots proving that I no longer have access to the account I bought. Its been two weeks and no word from player auctions Game Account Reclamation department. I am not very optimistic and the seller has removed all items for sale in his store. I assume he is now operating under yet another name and stealing more money from unsuspecting players. This website will not protect the buyer at all. Stay away! If you get scammed, you have no way to get your money back.

Date of experience: July 28, 2016
TT
1 review
4 helpful votes
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Some Advice
July 26, 2016

I posted a review in 2016 about player auction. I have just browsed a few pages of the review section in 2018. I want to give some advice, player auction is a terrible site to use, it literally feels like a scam site. If you run into issues there support is not going to help. Player auction already got your money and has no inclination in helping customers. There are so many bad reviews on there site I'm note sure why people still 'try them for first time' to get scammed. And if its because there is also positive reviews, let me just say this, Player Auction operates like a scam site, they can more than afford to get 'paid reviews' (or have there employees post fake reviews). If you are new and looking for answer on whether or not to use player auction, save yourself and DO NOT bother using player auction.

My Review in 2016:

"It felt like they wanted to scam me"

I sold an item and it took almost 4 weeks for playerauction to pay me. They never followed up with email explaining issues. I had to contact them many time. There support was terrible, they tell you to do one thing and when you did exactly what they said they change the instructions. There phone system is a joke. It felt like I was never going get my money. I won't recommend using this site, sense of security is a huge failure.

PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2016
Alabama
1 review
5 helpful votes
Follow Jake L.
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Unfortunately, both of these orders happened simultaneously, so it's not like I kept selling after they had already screwed me.

The first issue was that I sold an account, buyer said they didn't notice something they didn't like about it in the description, requested a refund. I said I do a return. So Player Auctions issues a refund to them immediately and never got my account back!

A support ticket told me to basically bugger off and see if the game devs would return it to me.

The second issue was that they "failed to verify payment" AFTER they had posted the status of "verified payment" and had me submit my account details. They then gave my account details to the buyer but then "cancelled the order" when his payment method apparently didn't go through. They told me that I should just "cancel that order because the buyer was banned now" and refused to pay me despite their own "100% Chargeback protection for sellers".

2 accounts down the drain worth a total of $1,400.00 on this site. I do not recommend.

Date of experience: July 21, 2016
J S.
California
1 review
6 helpful votes
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They sold me a bad everquest expansion key then banned me after i complained for 2 weeks because they would not do anything.Been trying to resolve this for a month with NOTHING from them.No one trusts them anymore after this.

Date of experience: July 21, 2016
Canada
1 review
0 helpful votes
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Prompt, Quick and Hassle Free
July 16, 2016

Took less then 5 minutes. Goods delivered as promised.

Date of experience: July 15, 2016
Arizona
1 review
1 helpful vote
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Secure and Easy
July 15, 2016

PlayerAuctions feels extremely safe and has a great policy to ensure that you get your product from the seller, and vice versa. There are thousands of sellers and affordable products. My only concern was the slow phone verification when starting my account.

Date of experience: July 14, 2016
Australia
2 reviews
3 helpful votes
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I have bought and sold on playerauctions for years and have never had any issues. Purchasing through reputable sellers is a must as they do not want to give up their reputation over a messily $50. It's about smart purchase and selling, don't go and buy an account over 100$ with someone who has 5 feedback. Be smart.

Date of experience: July 13, 2016
Florida
1 review
0 helpful votes
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Received currency no issues
July 1, 2016

Successful. Transaction performed in a timely fashion.

Date of experience: June 30, 2016
Florida
1 review
0 helpful votes
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Received currency no issues
July 1, 2016

Successful. Transaction performed in a timely fashion.

Date of experience: June 30, 2016
Pennsylvania
1 review
0 helpful votes
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Excellent service
June 28, 2016

Trustworthy. I was one of those skeptical people who thought it was a scam, turns out it is 100% real. EZ gold for EZ money.

Date of experience: June 27, 2016
Finland
1 review
6 helpful votes
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Banned
June 24, 2016

Everything went well untill i was supposed to be paid. I was going to get my money after the 1 week wait time. When it says my account has been suspended. I go create 7 different support tickets and none of them got any responds but all were marked as "solved"... so yeah... if youre going to sell something... do it somewhere else.

Date of experience: June 24, 2016
Philippines
1 review
0 helpful votes
Follow Jay-Ar A.
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Been a trader here for a year now and have traded about a hundred transactions and all went successfully. More power to this site.

Date of experience: June 21, 2016
Florida
1 review
4 helpful votes
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As stated above. In addition to that, the staff was very rude and they claimed to have "Investigated" the retrieved account claim. Will never return, and now that I've found a better gold/account selling rates. PA isn't anything more to me than just an abbreviation of the state 'Pennsylvania'.

-Steven G

Date of experience: June 20, 2016
Maryland
1 review
0 helpful votes
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Quick and Safe
June 17, 2016

First time on Player auctions and it was really fast and safe it felt like, multiple ways to pay

Date of experience: June 16, 2016