The company is generally perceived positively for fostering an open and trustworthy environment, with users appreciating the intuitive design and seamless experience. Many customers value the lack of aggressive monetization tactics, which enhances their sense of honesty and comfort. However, concerns about the authenticity of profiles, potential use of bots, and the requirement to purchase credits mid-conversation have been frequently raised. Additionally, some users express frustration over the limited local connections and the presence of scammers. Overall, while the platform shows promise in facilitating genuine interactions, addressing these concerns could significantly enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
Customer service really was expedient in solving my issue, thank's
Search options suck and nothing but Ukrainian bots...
Dear Frank,
We do appreciate you taking the time to share your opinion with us. Your feedback is what motivates us to improve our service.
Please be kindly informed that we carefully approve every trusted user to be registered on the platform as they undergo multiple verification checks that confirm their identity and background before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles and that the user you look at in the profile pictures is the user you are corresponding with. There are no bots on our platform.
However, if some of the users raise your concern and you have some evidence in regard to this matter, please share them with us at any time and we will be glad to investigate the matter. We always take action if we notice that violations of the rules indeed take place.
Please note that we always strive to provide our users with a convenient space for online communication and our technical specialists are always aimed at making the best decisions in order to create a user-friendly interface for every customer. You can use the Search option at the top of the list of the users registered with us. By clicking on the "extended search" button, you can choose the range of the location, age and other traits you prefer to see in your friend.
We are sorry to hear that you were not satisfied with the service offered, please let us know if you need our assistance. Please do not hesitate to reach us via Support@placetochat.com at any time.
We are always at your service.
Best regards,
PlaceToChat Customer Support
If you leave someone's chat for some reason when you go back you have to type EVERYTHING you started all over again.
Dear Greg,
Thank you for leaving this review! Your feedback is what motivates us to improve our service.
We appreciate your suggestion and idea to improve the chat section. Please note that we always strive to provide our users with a convenient space for online communication and our technical specialists are always aimed at making the best decisions in order to create a user-friendly interface for every customer.
On the other hand, you may consider using the "Mail" section of our website where the messages you have yet to send appear in the "Draft" folder where you can conveniently finish your letters and send them to the users at any time.
Please feel free to contact us at any time if you need our assistance, we are here for you 24/7.
Best regards,
PlaceToChat Customer Support
It's OK, but would like older ladies, if there r any! ⁰
Dear Jim,
We are blown away by your kind words, we really appreciate the time you took to write such a detailed review!
We want to inform you that you can use the Search option at the top of the list of the users, registered with us. By clicking the "Extend search" button, you can choose the range of the location, age and other traits you prefer to see in your friend.
Feel free to contact our customer service department if you have any inquiries at all via support@PlaceToChat.com. We will be happy to help you!
With kindest regards,
PlaceToChat Customer Support
Not sure how all this works, and not 100% sure of it
Dear Jim,
Thank you very much for sharing your feedback with us. Kindly contact us via support@PlaceToChat.com in case you need any further assistance. We will be there for you!
We wish you to have a pleasant time on our website and also we wish you good luck with your findings!
With best regards,
PlaceToChat Customer Support
It's very nice a place where I feel comfortable. I
Dear Robert,
Thank you so much for taking the time to leave us a positive review. We appreciate it!
Contact us via support@PlaceToChat.com if some questions pop up. We will be glad to assist you.
Best Wishes,
PlaceToChat Customer Support
The females here have poor manners, and do not know how to approach or politely speak to people.
Dear Sam,
Thank you for the feedback!
It is real life. Every user communicates the way he/she is used to in real life. We cannot and shall not control it. They are here to communicate with other users, to find a pen-friend or even a partner, or for any other purpose they deem fit with our terms and conditions and they are free to do so. Also, the English level is evaluated by any user himself/herself, we do not provide any English tests.
If a member behaves abusively or rudely, you can always contact our customer support via support@placetochat.com and we will check this matter for you.
Kind Regards,
PlaceToChat Customer Support
I think that I did quite well with my conversation with anastasia she was so beautiful
Dear Customer,
Thank you for taking a moment to share your nice feedback! All your words are highly appreciated by our Team!
Respectfully,
PlaceToChat Customer Support
Good experience so far! Nice to meet beautiful and intelligent people
Dear Ronaldo,
Thank you for posting your review. We value your time and these kind words!
We wish you a pleasant stay on our website!
In case you have other feedback to us, please reach out to us via support@placetochat.com.
Kind regards,
PlaceToChat Customer Support
So far I'm just testing the waters. Responses are quick a lot of women from the Ukraine my heart goes out to him
Dear Brad,
We appreciate your time!
Please be informed that we have a lot of nice options and services that you could enjoy using.
If you have any questions about them or anything else, feel free to contact us via support@placetochat.com.
Best Regards,
PlaceToChat Customer Support
Nice to have a credit Meyer so you know how much chat you have left.
Hello David,
Thank you for the comment.
I believe you are satisfied with our service so we would appreciate it if you could give us a higher rate!
We will be more than happy to assist you in case of any additional questions.
Please contact us via support@placetochat.com.
Respectfully,
PlaceToChat Customer Support
So far I like the site but it seems a little spendy... Still wondering if the profiles are real or their bots.,
Dear Justin,
We’d like to thank you for this review.
I do share your concerns about the price and there is a reason for such prices that we have. First of all, they were set up in this way due to the high level of the verification: the ladies are being interviewed, and have to provide their ID documents in order to pass the verification here, also, they record a video confirmation and it has to be checked. Moreover, we have a 24/7 Customer Support team that is ready to assist with any request. So it really takes a lot of effort and requires a lot of resources.
I’d like to emphasize that our main purpose of the customer’s safety in the search for a potential partner. From our side, we try our best to prevent any unpleasant experience for our customers.
When you make an acquaintance with new people through the Internet, there is always a risk that the person himself pretends to be the one, who you see in the pictures. Thereby, we take a number of preventive steps on our website to settle this question. We are proud of this, because not all communication platforms take such precautions. First, we require to see the photo IDs of all our trusted users. In case a user gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.
Feel free to contact our customer service department if you have any inquiries at all via support@placetochat.com. We will be happy to help you!
Kind Regards,
PlaceToChat Customer Support
I really needed someone to talk to and I am thankful to be here
Dear Sir,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
Have a great time on our platform!
Best Regards,
Support Team Placetochat
Very nice talking with other people around the world
Dear Migiel,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
Have a great time on our platform!
Best Regards,
Support Team Placetochat
Pretty good sad I have to pay to communicate but overall its a pretty hood website
Dear Caden,
Thank you for the review of PlaceToChat!
It is great that you find our website to be so exciting!
Also, please note that to support such a website we need to have a great team of professionals who take care of the website.
Wishing you all the best and take care!
Best regards,
PlaceToChat Customer Support
So far the young ladies that I see on this site is very cute and attractive and hopefully something positive and good will come out of meeting someone on here
Dear Ronell,
Thank you for the nice evaluation!
Our members are so great that they never let you be bored
Wishing you only amazing people connections ahead!
Best regards,
PlaceToChat Customer Support
It's no different than any site! Short limited text and money money money! Ok I realize it's what you are in business for
Dear Anthony!
Thank you for the review!
I would like to draw your attention to the fact that our main goal is uniting people all over the world.
We have a great team who takes care of the websites thus it would be impossible to support such a great platform!
We hope that you will manage to find the service that suits you most of all!
Best regards,
PlaceToChat Customer Support
Immediate bot attack then I'm out of credits. Wow!
Dear Chip,
Thank you so much for taking the time to share your feedback!
We are so sorry to hear that you came to such a conclusion about our website. We try to make sure that all the users are real and interested in communication on the website. For this purpose we introduced the difficult procedure of verification steps. Trusted users' profiles are verified twice. Double verification helps us to make sure that all users registered on the Website of their own free will. If we have doubts about the authenticity of documents or the user's consent to be registered on our Website, we take steps to verify these documents (e.g. Ask to re-submit them, ask for additional documents or explanations, etc.). Should our verification standards had not been met, we decline registration on the Website.
All our trusted users consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well. However, if you have any doubts, please contact us via email at support@placetochat.com and describe your concerns. We will be glad to assist you!
Best Regards,
PlaceToChat Customer Support
I've seen a lot of beautiful women perhaps a little too rich for my blood. But enjoying it nonetheless.
Dear Curtis,
We’re glad to hear that you were satisfied with your experience. Thank you for choosing us!
If there’s anything we can do to help you further, let us know via support@PlaceToChat.com.
Best Regards,
PlaceToChat Customer Support
The hostess were fast polite and very professional!
Dear Anthony,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Best regards,
PlaceToChat Customer Support
Answer: Dear Rod, Thank you for the question! It is great that you have already found a nice person to talk to on PlaceToChat! Also, please note that PlaceToChat is an online-international communication platform. We provide our members with a fast and convenient environment to connect with new people. Each user has different intentions on the website, but the primary focus is communication. That's why our platform is a perfect place to find interesting conversations and friends all over the world. Should you have any questions, please contact us back. We will be glad to help you. Wishing you all the best and take care! Best regards, PlaceToChat Customer Support
Answer: Dear Bob, Please reach us via support@placetochat.com so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support
Answer: Dear Bob, Please reach us via support@placetochat.com so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support
Answer: Hello Peter! We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. You can even use our free membership as there will be no liability of subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of user's profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all. Please do not hesitate to contact us via support@placetochat.com in case of any additional questions. We would be glad to assist you!
Answer: Dear Alan, Hello and thanks for posting your question! Please contact us via support@placetochat.com and we'll gladly provide you with the required information. Best regards, PlaceToChat Customer Support
Answer: Dear Robert, Hello and thanks for posting your question! At the moment, you can make a payment using Visa, Mastercard, Amex, Discover, Maestro credit or debit card, prepaid, and gift card. Please keep in mind that your card should be eligible for both international (worldwide) and online purchases. There are some cards that we cannot accept though: - gift cards for specific shops (Walmart, Starbucks, Staples, etc.) - gift cards for online stores (Apple, Google, Steam, etc.) Should you have any other questions, please contact us via support@placetochat.com Kind regards, PlaceToChat Customer Support
Answer: Dear Alan, Hello and thanks for posting your question! Please contact us via support@placetochat.com and we'll gladly provide you with the required information. Best regards, PlaceToChat Customer Support
Answer: Dear Dexter, I really appreciate you writing in! Unfortunately, the section with stories about successful couples from our website is currently not available. We have many happy stories, but, unfortunately, we can not publish them, because not all users who have found their love on our site give their consent to the publication. Once we collect enough people who agree to publish, we will consider adding this information to our website. Please feel free to contact us via support@PlaceToChat.com in case of any other questions, we will be glad to assist you. Kind Regards, PlaceToChat Customer Support
Placetochat is an online socializing platform designed to help you practice communication skills, regain confidence, and connect with a supportive community. Whether you’re looking to improve your self-expression, engage in meaningful conversations, or simply interact with like-minded individuals, Placetochat provides a safe and welcoming environment where personal growth thrives.
At Placetochat, we believe that communication is more than just an exchange of words—it’s a way to unlock your potential and build connections that inspire positivity. Our platform encourages thoughtful interactions that foster self-esteem, empathy, and mutual respect.
Ideal for individuals seeking to enhance their conversational skills or reconnect with their inner confidence, Placetochat creates a space where every message is a step toward greater self-awareness and fulfillment. Our community values growth, learning, and the beauty of sharing experiences.
Whether you’re practicing how to share your thoughts more openly or finding support from people who understand the importance of meaningful dialogue, Placetochat is your partner in personal development. Join us today to experience the transformative power of connection in an atmosphere that celebrates individuality, positivity, and mutual encouragement.
Start your journey with Placetochat and discover how communication can inspire confidence and growth!
Dear James,
We appreciate you choosing our communication platform, your feedback is really significant for us!
Please feel free to contact us via Support@PlaceToChat.com if you have any questions related to our service.
We will be happy to assist you.
Kind regards,
PlaceToChat Customer Support