The company is generally perceived positively for fostering an open and trustworthy environment, with users appreciating the intuitive design and seamless experience. Many customers value the lack of aggressive monetization tactics, which enhances their sense of honesty and comfort. However, concerns about the authenticity of profiles, potential use of bots, and the requirement to purchase credits mid-conversation have been frequently raised. Additionally, some users express frustration over the limited local connections and the presence of scammers. Overall, while the platform shows promise in facilitating genuine interactions, addressing these concerns could significantly enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
Why are you charging people money to talk, there are tons of chat rooms that you can talk to people that are real and you talk for free these are nothing but bots on here and you're charging people to talk to them?
Dear Duane,
Thank you for taking the time to leave your feedback.
First and foremost, let us point out that we ask our users to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Trusted User sign.
We also maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via support@placetochat.com in order to learn the details.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Placetochat
Thank you for being able to get to know a person and not have to pay money for it..
Dear Ramdom,
Thank you for the review, it is great!
It may mean that we are on the right way, thank you, Ramdom!
Wishing you nothing but a great day!
Best regards,
PlaceToChat Customer Support
I thought the site was free I was talking to someone nice and I ran out of credits sorry I don't pay money to meet someone
Dear Mark,
Thank you for taking the time to share your thoughts and feedback with us!
Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our members, you will need to purchase credits.
It is true that you need to have enough credits to use some of the services, however, compared to a subscription, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spending on those.
Please be informed that our main purpose is the users' safety in the search for a potential penfriend. From our side, we try our best to prevent any unpleasant experience of our customers and verify the profiles of trusted users before posting them on the website. You have probably noticed that there are many profiles of “trusted users” who confirm their registration with the documents and checked background. We cooperate with our affiliate partners who assist us with that process.
Also, we always consider any suggestions from our users and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend. Moreover, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Development departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. At the same time, you may comfortably use our website without being distracted by many advertisements.
Please feel free to contact us via Support@placetochat.com if you have any questions related to our service.
We will be happy to assist you.
Kind regards,
PlaceToChat Customer Support
I enjoy meeting nice ladies and friendly conversations.
Dear Andy,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
Have a great time on our platform!
Best Regards,
Support Team Placetochat
I have been trying to connect to customer service but it has never worked
I also was trying to reset my password I sent my email and you never send me the code and I bought credits and I can not connect from my phone, I need you make good my credits
Dear Tim,
Thank you for the review!
I am afraid I may not see any recent support requests from your account
Did you see any error when attempting to connect?
Please, be kindly informed that you may contact us via live chat or tickets
In the case with your password resetting, we advise you to check your Spam folder, the letter most likely has dropped there.
In addition, I am afraid I may not see either successful or declined payment from your account.
To take a closer look at your requests please contact us via support@placetochat.com
We would be glad to help you, Tim!
Best regards,
PlaceToChat Customer Support
The ladies are beautiful and respectful and much better than other sites I have used in the past
Dear Tony,
Thank you for the review of our website!
It is great to hear that our members are the best!
You get always what you deserve!
Best regards,
PlaceToChat Customer Support
How can you make a decision when you only give 20 free credits I know when they gone so am I I will not pay to talk here that's one thing for sure
Dear Mac,
Hello and thanks for finding time to submit your review.
All our new members receive an offer of some free credits to try out our services upon registration. According to our records, you've received and used yours. I hope you had a good first impression. To continue communicating with members, please purchase credits on our website.
You should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are.
So we are always at your service and count on your understanding.
Best regards,
PlaceToChat Customer Support
Con, the profiles are for people looking for sex and visas
Dear Gary,
Hello and thanks for finding time to submit your review.
Kindly note, that our website is an online-international communication platform where our member’s satisfaction is our primary focus. We provide our members with fast and convenient environment to initiate communication and share different ideas, traditions and knowledge with other members of the website.
Also, we carefully approve all the users to be registered on our website. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").
If you have any questions, please contact us via support@placetochat.com
Best regards,
PlaceToChat Customer Support
Very good I'm having fun with the friends. Be nice Be kind.
Dear User,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
PlaceToChat Customer Support
This has to be about as real as superman... I dont understand how humans are happy to extract money from desperate men. Shame on u
Dear Al,
Thanks for the feedback you submitted.
Please accept our apologies, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have.
We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.
Best regards,
PlaceToChat Customer Support
Only one woman acceptable terrible but the charge to allow more talk kepy refusing the cards -the gal was eva-truly one of a kind
Dear Barky,
We are extremely grateful that you took the time to leave us a review!
Also, we're glad to hear that you found a woman of your interest. There are many good-looking users on the platform, I hope you will be able to find more interesting interlocutors and continue to talk with them.
We try to provide every user with a positive communication experience at the platform. To do this, we have secured access to the platform with a sophisticated verification procedure for every trusted user, and created a 24/7 support service being able to handle any kind of issue.
If you experienced any issues with the payment on the website, please let us know so our Billing team could solve any problems you could face with.
Please reach us via support@PlaceToChat.com in case of any help needed.
Sincerely,
PlaceToChat Customer Support
This site is the best I've seen but I can't download it
Dear Mit,
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind members like you make our job a pleasure.
We will be glad to assist you in case of any additional questions. Please contact us via support@PlaceToChat.com if any assistance is needed.
Kind Regards,
PlaceToChat Customer Support
The girls are incredible. I may ever leave this site
Dear David,
Thank you for posting a positive review! We appreciate your feedback.
Please feel free to contact us via support@PlaceToChat.com if you have any questions related to our service.
We will be happy to assist you.
Kind regards,
PlaceToChat Customer Support
Very good Seems simple to use but can't get the app downloaded
Dear Robert,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
PlaceToChat Customer Support
It costs money to chat on here. I can chat for free on Facebook
Dear Wayne,
We appreciate you sharing your opinion regarding our service as it helps us do better!
We can see how you feel. To be honest, some of our other users think it should be free to use our website. Indeed there are many similar projects out there, however, our communication platform has a number of advantages, such as zero anonymity for trusted users or strict adherence to the terms of legislation, which guarantees the users' safety from inadequate individuals.
In addition to these serious measures, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Also, we would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a user and create an account. Also, you can easily browse profiles and view profile pictures of other users for free.
On the other hand, it is true that you will need to spend credits to use some of the services, however, compared to a subscription, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spendings on those.
Please feel free to reach us via Support@PlaceToChat.com at any time if you wish to share more feedback, thoughts and suggestions related to our service!
Best regards,
PlaceToChat Customer Support
So far its been fun. The women are very pretty and nice
Dear Tony,
Thank you for posting a positive review! We appreciate your feedback.
Please feel free to contact us via Support@PlaceToChat.com if you have any questions related to our service.
We will be happy to assist you.
Kind regards,
PlaceToChat Customer Support
The women are quite beautiful and are a pleasure to chat with.
Dear Bob,
Thank you for taking the time to express your thoughts and share your feedback with us!
We wish you a pleasant time on our platform!
Best regards,
PlaceToChat Customer Support
I'm very excited already and only been on site 10 minutes
Dear Andrew,
Thank you for leaving this review! Your feedback motivates us to constantly improve our service.
Let us know via email at support@PlaceToChat.com if there’s anything we can do for you.
Sincerely,
PlaceToChat Customer Support
Everything is good, but it is very expensive to do anything here I am realizing.
Dear Will,
We appreciate you taking the time to share your story! Your feedback means a lot to us.
We are always ready to help our loyal members, and we will be glad to tell you more about our bonus systems that allow you to reduce the cost of using!
Feel free to get in touch via support@PlaceToChat.com for more details!
Sincerely,
PlaceToChat Customer Support
Answer: Dear Rod, Thank you for the question! It is great that you have already found a nice person to talk to on PlaceToChat! Also, please note that PlaceToChat is an online-international communication platform. We provide our members with a fast and convenient environment to connect with new people. Each user has different intentions on the website, but the primary focus is communication. That's why our platform is a perfect place to find interesting conversations and friends all over the world. Should you have any questions, please contact us back. We will be glad to help you. Wishing you all the best and take care! Best regards, PlaceToChat Customer Support
Answer: Dear Bob, Please reach us via support@placetochat.com so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support
Answer: Dear Bob, Please reach us via support@placetochat.com so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support
Answer: Hello Peter! We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. You can even use our free membership as there will be no liability of subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of user's profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all. Please do not hesitate to contact us via support@placetochat.com in case of any additional questions. We would be glad to assist you!
Answer: Dear Alan, Hello and thanks for posting your question! Please contact us via support@placetochat.com and we'll gladly provide you with the required information. Best regards, PlaceToChat Customer Support
Answer: Dear Robert, Hello and thanks for posting your question! At the moment, you can make a payment using Visa, Mastercard, Amex, Discover, Maestro credit or debit card, prepaid, and gift card. Please keep in mind that your card should be eligible for both international (worldwide) and online purchases. There are some cards that we cannot accept though: - gift cards for specific shops (Walmart, Starbucks, Staples, etc.) - gift cards for online stores (Apple, Google, Steam, etc.) Should you have any other questions, please contact us via support@placetochat.com Kind regards, PlaceToChat Customer Support
Answer: Dear Alan, Hello and thanks for posting your question! Please contact us via support@placetochat.com and we'll gladly provide you with the required information. Best regards, PlaceToChat Customer Support
Answer: Dear Dexter, I really appreciate you writing in! Unfortunately, the section with stories about successful couples from our website is currently not available. We have many happy stories, but, unfortunately, we can not publish them, because not all users who have found their love on our site give their consent to the publication. Once we collect enough people who agree to publish, we will consider adding this information to our website. Please feel free to contact us via support@PlaceToChat.com in case of any other questions, we will be glad to assist you. Kind Regards, PlaceToChat Customer Support
Placetochat is an online socializing platform designed to help you practice communication skills, regain confidence, and connect with a supportive community. Whether you’re looking to improve your self-expression, engage in meaningful conversations, or simply interact with like-minded individuals, Placetochat provides a safe and welcoming environment where personal growth thrives.
At Placetochat, we believe that communication is more than just an exchange of words—it’s a way to unlock your potential and build connections that inspire positivity. Our platform encourages thoughtful interactions that foster self-esteem, empathy, and mutual respect.
Ideal for individuals seeking to enhance their conversational skills or reconnect with their inner confidence, Placetochat creates a space where every message is a step toward greater self-awareness and fulfillment. Our community values growth, learning, and the beauty of sharing experiences.
Whether you’re practicing how to share your thoughts more openly or finding support from people who understand the importance of meaningful dialogue, Placetochat is your partner in personal development. Join us today to experience the transformative power of connection in an atmosphere that celebrates individuality, positivity, and mutual encouragement.
Start your journey with Placetochat and discover how communication can inspire confidence and growth!
Dear Jeff,
Thank you for submitting a review!
I would like to highlight that our website is an online-international communication platform where our member’s satisfaction is our primary focus. We provide our members with a fast and convenient communication environment. Thousands of members across the globe have chosen our platform.
We try to make sure that all the members of our site are real. Our Moderation Team verifies and checks the ladies` profiles. In that way, we can be sure that ladies are genuine and information about them is correct. We have everything you need to develop engaging online communication.
Feel free to contact our customer service department if you have any inquiries at all via support@placetochat.com so we could assist you properly and maybe you will reconsider your rate for a better one!
Kind Regards,
PlaceToChat Customer Support